SPS Reviews | Glassdoor

SPS Reviews

Updated August 13, 2017
16 reviews

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2.8
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Mike Russo
3 Ratings

16 Employee Reviews

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  1. "Cool Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SPS full-time

    Pros

    It was good to work here. I could pay my mortgage.

    Cons

    There were no cons of substance

    Advice to Management

    get a better logo


  2. "ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SPS full-time

    Pros

    hours and management are friendly

    Cons

    not the best not the worst ...

  3. "Loss mitigation/late stage collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Mitigation Late Stage Collections in Salt Lake City, UT
    Former Employee - Loss Mitigation Late Stage Collections in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay
    Not worth your sanity at all

    Cons

    They pay very well, and they have to because this is the most stressful overwhelming job and management does not make an effort to help the poor energy. No one likes working there including representatives supervisors and managers they show zero appreciation for their employees and make sure you know how replaceable you are. The people you talk to on the phones will yell and scream and swear at you. All day everyday angry customers. And on top of that if there is a customer with a problem on their account supervisors don't care to fix it a customer can talk to 5 supervisors and nothing will ever be fixed and when the customer calls back angry the representatives get the backlash

    Advice to Management

    A resolution should be met after speaking to a sup. Sups need to be direct with customers or solve the problem right then


  4. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Taylorsville, UT
    Former Employee - Customer Service in Taylorsville, UT
    Doesn't Recommend
    Negative Outlook

    I worked at SPS full-time (Less than a year)

    Pros

    Providing resolutions to help customers find comfortable means to unfit situations.

    Cons

    Not being able to help everyone

    Advice to Management

    Discuss later if ok please?


  5. "Material Handler 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler in LaPorte, IN
    Current Employee - Material Handler in LaPorte, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SPS (Less than a year)

    Pros

    20 coworkers or less
    Fast paced
    Friendly work environment

    Cons

    Poor training
    Coworkers do not empathize with cleanliness of workplace

    Advice to Management

    Weekly/Monthly meetings


  6. "Bad Experience- Production Control Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Control Manager in Huntington Beach, CA
    Former Employee - Production Control Manager in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None, nothing good to say at all.

    Cons

    Went to work for SPS after being recruited by them. They aquired another company and had double the infrastructure they required. I was let go after 13 weeks. They tried to tell me I wasn't meeting their requirements. When I asked for details, none were available. No meetings with my boss or HR. Executive Management is cut throat and dishonest. Think twice about joining this company.

    Advice to Management

    You are crooked and will end up behind bars. You get loans on your inventory records that are not correct/accurate. Investors will catch up with you.


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Stable company which says a lot in technology. Average comp, average benefits. Nationwide presence and becoming very diversified.

    Cons

    Overly dependent on their new CRM which had lots of growing pains. Began treating employees as a number which was sad considering they once had a family "us against the world" vibe.

    Advice to Management

    Don't forget about the folks that helped you when you were down.

  8. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pays well, good benefits, training

    Cons

    Stockholm syndrome because they break your spirit

    Advice to Management

    Stop breaking people down


  9. "loss mitigation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Representative in Salt Lake City, UT
    Current Employee - Loss Mitigation Representative in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a great base income

    Cons

    The negative work atmosphere causes stressful environment.

    Advice to Management

    Look for resolution not places to point the blame.


  10. "This was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people I worked with

    Cons

    sometimes work/life ballance was a bit off.

    Advice to Management

    Enpower the younger staff


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