SS&C Reviews | Glassdoor

SS&C Reviews

Updated Jun 21, 2019

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Found 520 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
41%
Approve of CEO
SS&C CEO Bill Stone
Bill Stone
278 Ratings
Pros
Cons
  • "long hours, no standard process so work is chaos with all the acquisitions we need consistency among the companies(in 34 reviews)

  • "Upper management turn-over and overworked due to reductions in staff(in 33 reviews)

More Pros and Cons
  1. "It’s a Great Place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Fund Accountant 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SS&C full-time for less than a year

    Pros

    Environment, people, and job perks.

    Cons

    Usually end up doing a 9am to 7pm.

    Advice to Management

    They give generous amount of paid time off but would love if there was at least a little unpaid time off. Just for that extra leeway.

    SS&C2019-06-21
  2. Helpful (1)

    "All Pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at SS&C full-time

    Pros

    Great work-life balance, management, events, and internal teams.

    Cons

    Workload can fluctuate wildly week to week.

    SS&C2019-06-10
  3. "A (mostly) wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SS&C full-time for more than a year

    Pros

    Lax dress code. Small company feel. Great emphasis on collaboration and teamwork. Caring & supportive management team. Reputation for being "Best Place to Work" in Jax for 2 consecutive years. Hard work is acknowledged.

    Cons

    Guidelines are provided but not followed (for clients and internal cross-collaborations), yet employees are expected to provide assistance regardless. Coworkers can be incredibly lazy. General lack of motivation amongst departments.

    Advice to Management

    If you're going to have guidelines/rules for your employee's daily work, stick to them and have your team's back when they choose to stand firm on them to clients or other employees. Create a culture where hard work is the standard.

    SS&C2019-05-27
  4. Helpful (3)

    "Training non existent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SS&C full-time for less than a year

    Pros

    There is plenty to learn if you are up to the task. Expect to be thrown in the thick of it, being exposed to new processes and projects daily.

    Cons

    Training is non existent. Expectations can be unreasonable in light of this.

    Advice to Management

    Invest more in your employee’s talant capabilities and potential.

    SS&C2019-05-30
  5. Helpful (3)

    "Overworked and underpaid; management rewards worker loyalty with pay cuts and shipping more responsibility to India."

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at SS&C

      Pros

      Flexible schedule and dress code.

      Cons

      No training, whatsoever. No real wage increases or material bonuses, this coming from a +4 year employee. Management not actually managing, 1 year after being acquired by SSNC did they begin to realize that regular meetings and reviews were needed, also most likely due to exit interviews. High turnover, as one manager described, “the model is to burn you out and replace work with India”.

      Advice to Management

      Be proactive in your employee’s growth and development. There’s a strong sense that the no training and no allocation of work is done on purpose to make the employee less marketable, which is probably true to stop the turnover bleeding. Compensate the multi year veterans with more than revised performance reviews. If not, people will keep speaking with their feet but hopefully the people reading this review will avoid...

      Show More
      SS&C2019-05-30
    • Helpful (3)

      "Private Equity Senior Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Associate in Union, NJ
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at SS&C full-time for less than a year

      Pros

      Everyone had their own cubed Vending machines are free Bagels on Wednesday and Friday

      Cons

      No formal teaching, no desktop guidelines Expected too stay past 6pm (seniors don’t get over time) Vacation and Sick time are grouped as PTO (15 days 1st year) Work from 9-6 (1 hour lunch) HIGH TURN OVER (been here for 2 months and 4 people have left) No work life balance Have more than one manager and no one communicates with each other so all your managers don’t know what the other gave you to do Bonuses are...

      Show More

      Advice to Management

      There needs to be sick days separate from PTO, especially considering the stress employees endure. Listen to associates concerns Allow employees to purchase extra vacation time

      SS&C2019-05-10
    • Helpful (2)

      "Behind the curve"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager 
      Doesn't Recommend
      Disapproves of CEO

      I worked at SS&C full-time for more than 3 years

      Pros

      Good clients, exposed to different fund structures and alternate investment vehicles, good employer match

      Cons

      Management is not straightforward, lack of resources leads to overworked staff, no downtime at any point during the year, rewards does not reflect efforts put in and worse if not a management's buddy

      Advice to Management

      Get more resources to reduce pressure on staff and free up time for some training/ professional development, be transparent across the organization. Have structured and transparent performance rewards that all level of staff is aware of or can refer to vs. 'making it dependent on being liked by the senior management you roll up under'.

      SS&C2019-05-26
    • Helpful (10)

      "SS&C: like a chicken with it's head cut off"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at SS&C full-time for more than 5 years

      Pros

      SS&C is the largest fund admin in the world.

      Cons

      SS&C is like a slumlord. They've grown the business via acquisition and look at all their holdings as profit centers. They don't care about or invest in the people, the technologies, or the culture of the business. Senior management only cares about profitability. They just suck the cash out of everything under the holding company. Bill Stone cares about Bill Stone. And maybe Rahul Kanwar (COO). There's zero structure...

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      Advice to Management

      SS&C isn't the kind of place that would welcome advice as a way to make meaningful change.

      SS&C2019-06-05
    • Helpful (1)

      "CSR Call Center - It's a mad mad world"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - CSR2 in Kansas City, MO
      Doesn't Recommend
      Negative Outlook

      I have been working at SS&C full-time for more than 5 years

      Pros

      It's a job. 40 hours. Overtime sometimes. Other agents are friendly. Free soda. Paid Holidays. Paid Vacation. Used to have free food days.

      Cons

      Give false hopes about shift dig pay and telecommuting. Parking is $50.00. New hires are paid more than the seasoned employees. Raises look like .20-.40. Supervisors try to intimidate and shame people into producing better numbers. Supervisors treat employees like kids in school. Supervisors will tell you if you don't like something someone else will be willing to do your job. Supervisors will give internal job postings...

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      Advice to Management

      Fire all call center management and supervisors in FB Building. Embrace Telecommuting. Pay what people are worth. Working the cash register at Walmart previously does not make you qualified to run the training department. You get what you pay for. Fire training department. Train and Develop Employees correctly. Communication is the key to a productive workforce not dictating or demanding. Have dedicated lines so employees...

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      SS&C2019-06-11
    • "Lots of changes"

      StarStarStarStarStar
        Current Employee - Senior Technical Writer 

        I have been working at SS&C full-time

        Pros

        Solid products and some flexibility

        Cons

        Upper management turn-over and overworked due to reductions in staff.

        SS&C2019-05-06
      Found 520 reviews