SSE Reviews | Glassdoor

SSE Reviews

Updated October 22, 2017
221 reviews

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2.4
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SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
101 Ratings

221 Employee Reviews

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Pros
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More Pros and Cons

  1. "Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SSE full-time

    Pros

    Good culture, grounding for sales and future career

    Cons

    Difficult job and high turnover but no more than other companies


  2. "Scottish and Southern Energy - How do I get a job there ?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Inverness, Scotland (UK)
    Current Employee - Engineer in Inverness, Scotland (UK)
    Recommends
    Approves of CEO

    Pros

    Very enjoyble work environment. Opportunities for those who want them and work for them, regardless of qualifications or background. Potential job for life. Senior management see employees as their most valuable asset and treat them as such. Sharesaves and SIPS a fantastic benefit. Seen by outsiders as a "great place to work". Proud to tell people I work for Scottish and Southern Energy.

    Cons

    A bit too much red tape in areas when you just want to get something done, although they are addressing this and other issues in staff workshops.

    Advice to Management

    Never forget how important the staff are to the business.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in London, England (UK)
    Former Employee - AREA SALES MANAGER in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SSE full-time (More than 5 years)

    Pros

    Provides all the training and support you will ever require!
    SSE have a "family" view when it comes to their staff. They provide a good working atmosphere and challenges are never short! Success stories were shared through "open door," a dvd sent out to all the sales branches.
    I was able to develop myself and progress up the food chain in a short period!
    SSE will always have a special place in my heart!

    Cons

    Being in the sales department, we worked long hours but that is just the nature of sales.

    Advice to Management

    Interact and listen more to those at the bottom of the food chain.


  4. "One of the best jobs I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Perth, Scotland (UK)
    Former Employee - Customer Service Advisor in Perth, Scotland (UK)

    I worked at SSE full-time (Less than a year)

    Pros

    Traning, your team, friendly managers, great pay, easy hours.

    Cons

    get changed departments and teams quite a bit


  5. ""Passionate, the will to succeed in a challenging environment""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Basingstoke, England (UK)
    Current Employee - Team Manager in Basingstoke, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE full-time (More than 5 years)

    Pros

    Progression, team work ....colleagues are from all different walks of life with all different levels of experiences which makes it the more interesting.

    Cons

    I feel I am an exceptional manager with many different attributes which will help the progression of the Business unit I work in , however I feel I have been let down with career progression.

    Advice to Management

    Trust in your teams and managers to lead and display a passion for 5* customer service and after care and deliver sustainable and efficient performance for our tomorrow which in turn will help our growth and retention.


  6. "Job for life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE part-time (More than 10 years)

    Pros

    Such a large company with plenty of scope for moving departments. Great employee benefits.

    Cons

    Sometimes the pressures to get the calls answered can mean that quality of work can be compromised

    Advice to Management

    Women of 40 and more are still as capable of doing a good job as men the same age.


  7. "SSE gets the 5 STAR work review from me!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assurance in Cumbernauld, Scotland (UK)
    Current Employee - Assurance in Cumbernauld, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE full-time (More than 3 years)

    Pros

    I love the passion and work ethic of the individuals who work for the business and the fantastic support that you receive to develop your skills and prepare for the next step up.

    Cons

    Employee discount for Gas and Electric is still more expensive for me to go with SSE :(

    Advice to Management

    Listen to your people, they are the HEART of the business :)

  8. "it's a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Perth, Scotland (UK)
    Current Employee - Team Manager in Perth, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE full-time (More than 8 years)

    Pros

    Treat their customers like family, do there very best for each customer and are passionate about what they do

    Cons

    keep giving training to all staff to become multi=skilled in each department

    Advice to Management

    keep doing what you are doing


  9. "Work hard and you can go far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst Programmer in Havant, England (UK)
    Current Employee - Analyst Programmer in Havant, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE full-time (More than 10 years)

    Pros

    Great working atmosphere, people are generally good, obviously there are going to some poor ones. Staff benefits are really good and include, sharessave scheme where you buy share s at a 20% discount, shares sip buy 3 shares and they give you 6 free ones (yes 6 free!!), pension where at minimum they match but long service means I put in 6% and they 12%. Staff discount on energy bills, holiday plus so you can buy up to 2 weeks extra holiday, car lease scheme.......need I go on.

    I started 14 years ago in the call centre, planned to stay 6 months....now work in It on £500 million project to deliver smart meters and earn 4 times what I did when I started. I have industry recognised skills and could probably go else where and earn more money but I love working for them.

    Cons

    Too many freeloaders whose managers are not strong enough to manage them out. Change can be resisted by those not engaged.

    Advice to Management

    Contractor's are not always better value, make sure you take the time to review sse employees views before renewing contract. Create more junior positions to give progression to unskilled staff.


  10. "life changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Inverness, Scotland (UK)
    Current Employee - Anonymous Employee in Inverness, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SSE full-time (More than a year)

    Pros

    I get to go to work knowing i'm always progressing forward, always learning and always growing. I work with a great bunch of lads that look after me and are always there if I need any help. In my view there's no problems with getting time off as long as I let them know in advance. generally everyone has been extremely friendly to me.

    Cons

    It can take a while for things to get done in terms of getting the information your needing or equipment things like that. right now things are a little sporadic as we're a bit short of team members.

    Advice to Management

    Consider improving the speed we get notified of important information.


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