SSE Reviews | Glassdoor

SSE Reviews

Updated October 19, 2017
220 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
100 Ratings

220 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SSE full-time (More than 3 years)

    Pros

    Relaxed environment
    Developing company
    Stable employment
    Have a lot of projects and work load is ok
    Flexible working
    Gives shares to employees
    Company car
    Takes care of its employees
    Most of transmission team are young which is potentially a good future for the company if they invested in the team

    Cons

    No clear job description
    No career path
    No clear organizational chart
    A lot of job roles are not clear what is their roles
    Remote projects
    No appreciation of scientific credits
     No systematic knowledge transfer


  2. "customer advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coventry, England (UK)
    Former Employee - Customer Service Representative in Coventry, England (UK)
    Recommends
    Positive Outlook

    I worked at SSE full-time (Less than a year)

    Pros

    they are the best in the world in terms of delivering services

    Cons

    they dont sponsor their staff when it comes to Visa or work permit.

    Advice to Management

    just keep on doing what they are supposed to be doing

  3. Helpful (3)

    "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Stepps, Scotland (UK)
    Former Employee - Anonymous Employee in Stepps, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SSE full-time (More than 10 years)

    Pros

    Office Hours, free parking, nice office space

    Cons

    Bullying in the work place
    Escalated to Senior Management, HR and Director
    Followed correct procedures, ended up having to leave after 11 years of Service

    Advice to Management

    Care about your staff


  4. "A terrible place to work which left me a nervous wreck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Portsmouth, NC
    Former Employee - Customer Service Representative in Portsmouth, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSE part-time (More than 5 years)

    Pros

    Nothing comes to mind it's a shambles

    Cons

    A horrid place to work which has left me permantly signed off sick with the doctor. If you want to loose all self esteem and be down trodden and not appreciate then work for SSE. You will get better treatment working in North Korea.

    Advice to Management

    Managers bullying staff. Managers not taking any responsibility for there errors. Dreadful set up from top to bottom a complete shambles. They preach to staff to treat customers like family but treat there staff like dirt. Management only care about climbing the greasy career ladder.


  5. Helpful (1)

    "Lots of improving needed and quickly!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SSE full-time

    Pros

    Flexible working only just introduced but not fully embraced.
    Friendly staff who are helpful.
    Nice new office which is a collaborative space close to town centre and station

    Cons

    To progress it is how long you have been there and sucking up rather than expertise and all about lining execs and senior manager pockets.
    Overboard on health & safety culture forgotten other elements of a good company culture such as fun atmosphere and team bonding and incentives which are all self funded. Some do not apply to office staff some values/rules are outdated too.
    Most FTSE100 companies provide subsidised canteens these days SSE do not.
    Does not take risks and are not innovative therefore are not competitive. Takes forever to make decisions.
    No diversity especially in senior level.
    Need to understand there are more ways to present than powerpoint.

    Advice to Management

    Listen to what the employee would like. Make them feel they are part of the development of SSE not just a number.
    Explore other elements that bring the culture to 21st Century standard not just safety., especially to appeal to young blood and employees from London etc.
    Take risks to keep up with the market as it is embarrassing saying we work for top 6 energy company who are not up to date with the market and keeping up with competitors.


  6. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Havant, England (UK)
    Current Employee - CSA in Havant, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSE part-time (More than a year)

    Pros

    Good hours for working mums
    Pay not bad

    Cons

    One of those places if your face fits you'll be ok. Not interested in people just bums on seats and hands on the phones. Not a customer service role as advertised but a target driven role with selling involved. If you don't hit targets you'll lose your job, if you have more than 1 day sick during probation you'll lose your job. Probation invariably lasts 9 months so you need to be extremely healthy to pull that one off or at least be happy to attend work while ill. Health and safety at work is well over the top, you will be challenged if you use stairs without holding the handrail. It's worse than being t school.

    Advice to Management

    Needs a complete overhaul, managers are not allowed to manage and wannabe managers strut round the place trying to be important and do nothing.


  7. Helpful (4)

    "Not worth the stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dual Fuel Meter Engineer in Leeds, England (UK)
    Current Employee - Dual Fuel Meter Engineer in Leeds, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SSE full-time

    Pros

    Pay and holidays are decent

    Cons

    Management are useless, if your face doesn't fit you may as well look for a new job. Bullying coaches, managers with no metering experience, the list of cons is endless. Even the engineers backstab each other just to look good. RTEs that get an idea in their head and think that is right even when it's wrong.

    Advice to Management

    Stop giving people jobs just because his mate likes him.

  8. Helpful (5)

    "Avoid! Awful ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in Cumbernauld, Scotland (UK)
    Former Employee - Advisor in Cumbernauld, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSE part-time (More than 8 years)

    Pros

    None nothing nada zilch zip zero

    Cons

    Do not stand by their own company values, treat majority of employees like something they found on the sole of their shoe.

    Advice to Management

    Start again from the bottom up. Ensure the right people are in the right roles. Stop bullying practices.


  9. Helpful (2)

    "Very much a face fit company using regular bullying tactics to make achieve what they want."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Metering
    Current Employee - Metering
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SSE full-time (More than 8 years)

    Pros

    A living wage must of the time.
    Options of shares if you pay in.
    Various saving options so long as you put money into them.
    Good PPE provided.
    Transport provided.

    Cons

    Regular promises of advancement whilst pushing you to perform more, give more, whilst no advancement is really available.

    0 transparency. Junior and lower end senior management like to keep information from you in a bid to hold some kind of influence over you.

    Huge Blame culture.

    Very much a Bullying culture.

    Constantly overloading you with work then want to know why it isn't done to the same high access standard as if you only had your own work.

    Very face fitting, if you know someone in the senior ranks you'll advance quickly with no need for expertise or test/interview process. You always see the same faces advancing and moving into different roles.

    Very discriminatory.

    Very stat orientated. Claim to care more about your safety but when the stats are at risk your own well-being goes out the window and they'll throw the boot at you every step of the way to get what they want e.g. Warnings, performance reviews, performance monitoring.

    Full of people trying to justify their own positions by constantly changing work practices, implementing endlessly new procedures and fixing the unbroken, when it doesn't work they simply move onto another project and leave 100's of workers to pick up the pieces costing the workers money and time. Meaning the workers have to then work more to achieve less because the job loads where meddled to much with.

    Really want their pound of flesh for the money they give you.

    Claim to be encouraging whistle blowing but mark your cards if you do.

    Claim to be an equal employer but no equality exists.

    Very good at publicising their success, equally good at covering their failures.

    Claim to be a great place to work but rarely allow you to complete the actual Great Place to Work survey then try to convince you that you did do it at an earlier date.

    Gives incentives for submitting innovations but actually dismiss your innovations then implement them at a later date as their own ideas.

    Advice to Management

    Please just take note of above.


  10. Helpful (5)

    "Be prepared to sell your soul! Old boys club dragging the company down."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reading, England (UK)
    Current Employee - Manager in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SSE full-time (Less than a year)

    Pros

    Very good remuneration
    Nice offices in Reading
    None other than above- just having to meet minimum word criteria for the pros

    Cons

    Lack of diversity in the company. To get promoted you need to have the right face and know the right people. Take a look at the make up of the Exec board. Majority are waiting to sit there comfortably for a few more years and take their fat pensions. To progress in the company you HAVE to wear a 3pc suit to the office (ideally blue suit and brown shoes).

    Too many cooks- to get a simple yes/no decision can take months and has to be passed up the chain to be reviewed by a minimum of 5-6 others who don't have a clue anyway.

    No ideas/strategy- still trying to figure out how to rip off existing vulnerable customer base rather than focusing on innovation, new services and products.

    Tenure rather than hard work and delivery is valued more. You are actually better off sitting there and doing nothing for few years and you'll be guaranteed to get promoted. If you bring forward new ideas you are bullied.

    Most of the senior teams have been here an average of 10-15 years each; they have no idea what's happening in the external world and so it's impossible for them to take risks and change/accept new ideas. All of management is unapproachable and they think they are running Google. They need to get some proper training from modern leaders.

    Safety taken to another level. In fact you get lectured on what you should not be doing in your own time at home. You could lose your job if thy find out you're in to extreme sports.

    Lack of empowerment- not only is your work uncredited it's also useless. Huge number of PowerPoint presentations which never get used. Heavily process driven with no actual output.

    Advice to Management

    1. Wake up- change the Execs and the senior management. Save money by reducing the unnecessary fat at the top.
    2. Focus on promoting those who are actually the ones who want to save this company.
    3. Bring in people from new market verticals to inject new ideas into this company with no ideas.
    4. Get rid of this old boys/boardroom culture- you don't need to wear a suit in the office everyday.
    5.take more risks- SSE is unlikely to survive as it is so do something about it and do it fast. SSE has no brand and with more than 100 suppliers to be on the market by 2020 offering lower prices they will swallow SSE.


Showing 220 of 233 reviews
Reset Filters