SSE Reviews | Glassdoor

SSE Reviews

Updated June 22, 2017
183 reviews

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Full-time Part-time

2.5
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SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
77 Ratings

183 Employee Reviews

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Pros
  • Good work/life balance, flexible working (in 8 reviews)

  • Good benefits and access to services (in 12 reviews)

Cons
More Pros and Cons

  1. "Agressive culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good structure and overall stable company.

    Cons

    Looks the other way with managers that abuse staff - high level of staff leaving after 6 months, tolerance of teams where staff is on permanent medical leave due to stress from management. Having a "culture and values" page on their website doesn't mean you have it in the office.

    Advice to Management

    When you see a team where everyone is leaving the company or on long sick leaves - ask why! Having a "culture and values" page on your website doesn't mean you have it in your office.


  2. Helpful (1)

    "Work experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSE full-time

    Pros

    Although they supply a van, tools and training the wages could be much better.
    The employee turnover is rapid.
    Staff come and staff go!

    Cons

    A particular female manager is notoriously bad at handling any employee related problems.
    Many good meter fitters have been forced into leaving the company when it was not necessary.

    Advice to Management

    Remember it's people you're dealing with not property.
    Many members of the meter fitting team would make much better managers, in my opinion.

  3. Helpful (2)

    "Discriminatory abusive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Perth, Scotland (UK)
    Current Employee - Anonymous Employee in Perth, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SSE (More than 5 years)

    Pros

    Pay levels are OK compared to the total population, but not competitive at all when compared to other companies in the sector. Some job stability if you don't upset the management.

    Cons

    Discriminatory. Horrific gender pay gap, which they are reporting on (not really improving, though), and self-congratulating on the reporting!
    Company does not accept new ideas and the level of politics is unbearable at the moment. They want to improve and transform but restrict resources and promote those without sufficient t skills (but who are able to play the game and make their face fit). Toxic.

    Advice to Management

    It's difficult to know what to say to management. Just listen to employees. Stop witch hunting. Treat people with respect. Care about people, if you overwork them, they most likely will become ill. Show humanity. You won't make it long term if you continue the way you are, the days of paying dividends and getting away with murder are gone.


  4. Helpful (4)

    "Unfair and Discriminative Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Accountant in Reading, England (UK)
    Current Employee - Management Accountant in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SSE full-time

    Pros

    The Pension and Extras Benefits are ok

    Cons

    Rotten Wood at the Helm in a lot of the areas. Management pick and choose who they'll back and who they won't with development and progression, and is definitely not decided on hard working and dynamic individuals. Narrow minded long standing Employees with no other experience than SSE will not take advice or ideas for improvements.
    Frustrating environment and very easy to stagnate.
    False promises made for progressive opportunities.
    Baffled how such a large company is still trading with such chaos and mis-management.
    If based in the South, then forget about any interest from upper management, they look after their own first (Scotland based Employees)
    Can't get out fast enough!!

    Advice to Management

    Make study and progression opportunities fair and available to all who are keen, not cherry picking!
    Stop passing off the barely Cost of Living increase as a 'pay rise'!
    Show that you value your employees and you may find a lesser turn over in staff and employees that want to go the extra mile for the company!
    Subsidise your Canteens - the prices are a joke!


  5. Helpful (2)

    "Heading for trouble"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSE full-time (More than a year)

    Pros

    Has the framework to support employees. Good set of polices pay and perks. Is really diverse and looks to be sustainable

    Cons

    There appears to be some real issues in some areas. Networks appears to have a lack of direction and lots of dead wood. There are lots of people in positions that haven't been gained on merit and with all the recent changes more and more of the wrong type of people are being promoted in to high level positions. This will undoubtedly end in disaster. These people are not good for the company and are damaging moral and processes and appear to do anything to keep their positions.

    Advice to Management

    Start thinking for yourselves and really look at how you want things to work before you start making changes. Also if you want the workers to follow you need to provide leaders with integrity. We will not follow morons and can spot liars we are not stupid. And finally, you can send them on all the leadership courses you want but it won't make them good leaders


  6. "Supplier Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SSE full-time (More than a year)

    Pros

    Understanding and considerate. Payed for my second degree.

    Cons

    Wage slightly below market average.


  7. Helpful (2)

    "Hardwork gets you nowhere!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Havant, England (UK)
    Current Employee - CSA in Havant, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Meet nice people and good money

    Cons

    Progression is poor if your don't have a face that fits

  8. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Glasgow, Scotland (UK)
    Former Employee - N/A in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Relaxed atmosphere and interesting sector

    Cons

    Poor IT, poor decision making, lack of transparency in promotions


  9. "Overworked and under supported such a disappointment as otherwise great features"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leopardstown (Ireland)
    Former Employee - Anonymous Employee in Leopardstown (Ireland)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at SSE full-time (More than a year)

    Pros

    The people. Simple as, they have been the warmest and most friendly and positive people I have worked with and can safely say there is a nice sense of camaraderie and support between teams. Also management do work hard to include staff at all levels and provide great training sessions to provide variety also. Great for promotion also and recognizing staff's ability. Internal candidates are very valued - probably the second best things abt SSE. Lastly great holiday days 25 days.

    Cons

    While there was good support in terms of training, the customer service department was unthinkably understaffed during my time here. Sadly, despite the lovely people and positive atmosphere, the workload was so overbearing I associate a huge amount of stress when I think back to my time here. I felt physically drained going home each day and the amount of time allowed away from desk is completely unacceptable. 10 minutes a day by which is marked in amber or red if you use 7 of them despite being "allowed" 10?! Felt like a caged animal and once due to a nosebleed was told I needed to make up for the few minutes of away from desk time I had used. Totally unacceptable. Incredibly draining role to be dealing with non stop complaints and working to turn those around is not feasible with such strict and ridiculous enforcement like that. Such a shame.

    Advice to Management

    please please take on more customer service staff and or implement changes to things like away from desk and making staff feel caged and like a piece of machinery taking call after call and appreciate how draining taking 90% complaints and often screaming phone calls for 8 hours a day truly is. also pls consider pay rise as is incredibly draining role.


  10. "Nice but can be frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Havant, England (UK)
    Former Employee - Anonymous Employee in Havant, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SSE full-time

    Pros

    Friendly, supportive colleagues. Good security and safety culture which takes a little getting used to but is taken seriously by management in all departments. Environmentally aware (lift sharing encouraged, solar cells on Havant offices). Opportunities to see other bits of the business.

    Cons

    Can take a while to get things done which can be frustrating for goal-focused individuals. A lot of bureaucratic paper-based processes.

    Advice to Management

    Streamline paper-based process and procedures to reduce bureaucracy and make workflow more efficient; shorten decision making processes and timescales.


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