SSP America Reviews

Updated Jul 31, 2020

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3.5
64%
Recommend to a Friend
80%
Approve of CEO
SSP America Chief Executive Officer Michael Svagdis (no image)
Michael Svagdis
82 Ratings
Pros
  • "Hey have many different restaurants you can work in at the airport which allows you to get experience with multiple different concepts(in 18 reviews)

  • "Fast-paced environment - waitstaff can do very well tip-wise(in 11 reviews)

Cons
More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSP America full-time for less than a year

    Pros

    They treat you well, they know you by name and treat you as a person. Not done corporate number. Great benefits, excellent pto

    Cons

    Open late but not so bad

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  2. COVID-19

    "Good Money, Disorganized negative company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SSP America full-time for more than 5 years

    Pros

    Before Covid it was always busy

    Cons

    Overworked managers and understaffed restaurants led to most days them taking their frustrations out on servers. Any positive managers that were ever hired were taken advantage of until they left. Operations managers and Human Resources was a complete joke.

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  3. "SSP America"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSP America full-time for less than a year

    Pros

    The money is good. Good management

    Cons

    The Cold environment can be a bit much at times

  4. "Overall one of the better jobs"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SSP America full-time for more than 5 years

    Pros

    The team was overall really great and a friendly environment. Most of the team got along well and the boss was flexible for the work schedule. The company offered great PTO.

    Cons

    Politics and heavy favoritism were played among management.

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  5. "Company is very unforgiving"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Second Shift Utility 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSP America full-time

    Pros

    there's work and it will keep you busy

    Cons

    You can't go back once you lose this job

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  6. "Good working Team, environment, hours"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bartender in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSP America full-time for more than 5 years

    Pros

    Recommended, there s no room for growth opportunity, but good benefits, PTO, 401K, health insurance, and great income

    Cons

    Hours are hard to adjust, some lazy managements around

  7. "Good Company to work for."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSP America full-time for more than 3 years

    Pros

    The salary is decent. The food is free for management. I love my boss.

    Cons

    Unprofessional staff. You were constantly babysitting adults. Long Hours.

  8. "Excellent Company for Growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SSP America full-time for less than a year

    Pros

    This company has an excellent culture, mindset, and work needs environment.

    Cons

    Focus on bringing more young talent for internal growth to avoid mass emergency hire needs.

  9. "Got to learn allot"

    3.0
     

    I worked at SSP America

    Pros

    Good hard working employees that have the ability to work fast

    Cons

    Chiefs in the kitchen didnt really know what to do

  10. Helpful (1)

    "Do not work for this company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cook2 in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSP America full-time for more than a year

    Pros

    There is no positive reasons to work here.

    Cons

    If you were in the military they will discriminate against you,

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Found 226 reviews