SSP Group Reviews

Updated Aug 4, 2020

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2.6
39%
Recommend to a Friend
55%
Approve of CEO
SSP Group Group CEO Simon Smith (no image)
Simon Smith
26 Ratings
Pros
  • "Morning hours and good experience to work at an Airport(in 15 reviews)

  • "Good team members make it worth the while(in 13 reviews)

Cons
  • "Team leaders are paid slightly more but are expected to act as assistant managers for close to minimum wage(in 32 reviews)

  • "Team leader treat the staff like crap total lack of respect(in 18 reviews)

More Pros and Cons
  1. "SSP has a great company culture."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSP Group full-time for more than a year

    Pros

    They are passionate about what they do to serve both guests and staff. I feel like part of the SSP family and not just an employee. A great company to grow with.

    Cons

    There is nothing that comes to mind

  2. "Completely disorganized"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSP Group full-time for less than a year

    Pros

    Since there is so much chaos , there is a lot of potential for growth

    Cons

    Management walks around like they are god's gift to earth , there is a severe knowledge gap between them and employees and they just could carelessm

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    SSP Group Response

    December 5, 2019Regional Recruitment Manager

    Thank you for taking the time to post a review. I see you're a current employee but don't know where. If you would like to talk to someone other than your line manager about your concerns we have a HR helpline and email address you can follow up with - hr.advisoryteam@ssp.uk.com


  3. "Manager at Boston Logan airport"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Unit Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSP Group full-time for more than a year

    Pros

    SSP America cultures Benefits Opportunity to grow Quality of life

    Cons

    Nothing to worry about it

    Continue reading
  4. "Okay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SSP Group full-time

    Pros

    Hours and friends staff that help you

    Cons

    No breaks or break room or lockers to put your things in. Must stand around.

    Continue reading
  5. "bartender/server"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender in Newark, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at SSP Group full-time for less than a year

    Pros

    Meeting different people at the airport

    Cons

    I worked for Liberty Diner...it opened up not so long ago & I am not happy with the experience whatsoever. 1) Unprofessional Manager 2) Catty Co-workers 3) Needs Organization

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  6. "Company is unorganized"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSP Group full-time for less than a year

    Pros

    They have health insurance and you get paid every 2 weeks. There are a few great employees who care and are good to work with.

    Cons

    Poor training of all staff. Sub par employees with no work ethic. No support from upper management. Company only cares about making money not about quality of product being served.

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  7. "Cashier"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Jamaica, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SSP Group full-time for more than 3 years

    Pros

    Busy so time goes by fast PTO

    Cons

    Sometimes no break Breaks are short On your feet for 8+ hours

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  8. Helpful (2)

    "Most unorganized company I've EVER worked for."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSP Group full-time for more than 3 years

    Pros

    It's a good way to network yourself around the airport that's really all I can say about it for this company.

    Cons

    Upper management could care less about their employees and their management on the floor. None of the tools are given to their employees in order for them to be successful at their positions. It's really a shame but that's the honest truth.

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  9. "No work/life balance"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SSP Group full-time

    Pros

    Work is always entertaining and people are great

    Cons

    You work even when you're off

    Continue reading
  10. "gm"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SSP Group

    Pros

    freedom to run your unit

    Cons

    high turnover of upper managment. 50% turnover Gm leval

Found 383 reviews