STAR Education Reviews | Glassdoor

STAR Education Reviews

Updated August 10, 2017
11 reviews

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Katya Bozzi
7 Ratings

11 Employee Reviews

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Pros
  • Great if your looking for part-time work (in 4 reviews)

  • brings good experience working with children (in 3 reviews)

Cons
  • Lots of driving you don't get paid for ( unless you leave from the office, but that's out of the way for most events (in 3 reviews)

  • Extremely high turnover, as people catch on to the major problems with this company (in 4 reviews)

More Pros and Cons

  1. "After School Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - After School Teacher in Rocklin, CA
    Former Employee - After School Teacher in Rocklin, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at STAR Education part-time (More than 3 years)

    Pros

    If you are going into a career teaching children it is great experience. Good for a part time job while you are going to school.

    Cons

    The higher ups really don't care about the part time staff which makes up most of the teachers. They expect you to treat STAR like it is a full time job and get upset when you have other commitments, but they will not compensate you or give you any benefits of a full time job.
    They only promote to full time jobs based on how long you have been there so there is little room for growth, unless you want to stay for years. Because of this, most of the directors are people who started at STAR as their first jobs, stayed there for years, and moved up to director. Just because someone is good with kids does not mean they are good at managing adults so most of the directors have no idea how to manage their jobs.
    Extremely high turnover with little to no training so the new people have no idea what's going on. They always need people so they will hire pretty much anyone.

    Advice to Management

    Instead of having all part time staff who are not very good, invest in making the good teachers full time staff. There will be far less turnover, the programs will be better overall, and the kids won't have to get used to a new teacher every few weeks.
    Think about hiring outside people for director positions, or vet the people you are going to promote better.


  2. Helpful (2)

    "After school teacher review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at STAR Education part-time

    Pros

    It's nice because you get to design your own classes. It's a good experience to have under your belt if you want to get into education.

    Cons

    Negative atmosphere. Not compensated well. Borders on creepy and cult-like. They have required "volunteer" hours that you need to do, so that's interesting. They don't respect your time. This is especially bad for part-time employee who have other commitments.

  3. "part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STAR Education part-time

    Pros

    They are flexible with your schedule

    Cons

    Unnecessary mandatory emails and limited organization


  4. Helpful (5)

    "Work on Site, stay away from Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at STAR Education full-time

    Pros

    -the rewarding nature of working with children
    -work in subject matter that interests you, many options

    Cons

    -CEO is mad with power
    -Upper mgmt makes mal-informed decisions
    -threatening office politics evironment

    Advice to Management

    Listen to the people who actually teach every day and improve program quality that way.


  5. Helpful (3)

    "Family of Incompetence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STAR Education full-time

    Pros

    Working with kids. I've been a teacher for many years, and the students that are part of the program are great. Wonderful students.

    Cons

    CEO is crazy and terrible at her job, she will fire anyone for any reason. You are completely expendable here - they don't care about keeping the employees happy. They will give you cake instead of a raise.

    Advice to Management

    Change the CEO. This company will continue to be under-performing as long as there is an incompetent CEO. This family may not be any good at running a business.


  6. Helpful (8)

    "Wanted to give it more STARs but couldn't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    Pros

    The kids are great, and its a really rewarding job. The program itself is awesome and the kids all enjoy it. Most of the employees are all very nice and cool.

    Cons

    Extremely disorganized. Will make you teach classes you know nothing about, give zero direction and zero resources. I started as a sub (mistake) which meant I would get calls literally an hour before a school needed me, for subjects I was by no means qualified to teach. Certain people in STAR HQ building are extremely, extremely rude. I now understand why the turnover rate is so high.

    Advice to Management

    Don't get mad if somebody wants more hours, be kind to your employees, pay more and get organized.


  7. Helpful (8)

    "Overwork, Underpay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gifted and Talented Teacher in Los Angeles, CA
    Former Employee - Gifted and Talented Teacher in Los Angeles, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at STAR Education part-time (More than a year)

    Pros

    Great kids, a lot of who, really need the programs
    Good teaching experience w/o certificate
    Room for growth even if you start as an after-school sub

    Cons

    They'll pay you as little as possible
    They have strange policies about sitting while working with kids in the after-school segment
    Each school is only as good as its director
    They try and work you as much as possible (eg 30 hours for no benefits) without pay
    The best people love their jobs then move on

    Advice to Management

    Value your people by paying them more and giving them benefits

  8. Helpful (4)

    "STAR is full of empty promises..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - After School Teacher in Los Angeles, CA
    Former Employee - After School Teacher in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at STAR Education part-time (Less than a year)

    Pros

    Working with the kids, most people at the company were cool.

    Cons

    Not compensated for set-up and clean up times, absolutely no upward movement within the company, management will flat out lie to your face in order to string you along and keep you working for them, accounting department makes frequent mistakes.

    Advice to Management

    Get your company in order. You waste people's time with your carelessness.


  9. Helpful (3)

    "Okay experience, but Seriously Flawed"

    StarStarStarStarStar
    Former Employee - Math and Literacy Instructor
    Former Employee - Math and Literacy Instructor
    Doesn't Recommend
    No opinion of CEO

    I worked at STAR Education part-time (Less than a year)

    Pros

    You get to work with children from all over the area. You learn a lot about school and education. You get to be up and moving around all the time.

    Cons

    Very disorganized. You could come in prepared to teach one thing, then be asked to teach something completely different. As a substitute, everything's very last minute, many assignments are scheduled the day of the class. Training, only an hour long, left me largely unprepared for what I would have to deal with on the job. Also, it took them several weeks to coordinate with me to set up the CPR class I needed to get hired. You are given the materials and then expected to handle several rotations of 20 people on your own.

    Advice to Management

    Give better training, more than just an hour the day before work starts. Have better communication between the main offices and the sites.


  10. Helpful (8)

    "Employee Retention and Happiness is not a Concern."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Being part of a large team that works hard to provide incredible learning opportunities for children. Teachers truly enjoy the teaching experience, are good at what they do, are fun to be around and work with. Events are fun, over-the-top, and are miraculously pulled together last minute. Programming is excellent and the forefront of the organization's mission. Everyone works very hard at their own projects, and swoops in to assist others as needed.

    Cons

    Executive management is not truly interested in holding accountability, otherwise more structure would be in place. They claim to want to oversee everything, but don't pay attention when you try to consult with them. Money is mismanaged, its difficult to tell where funding goes once it comes in. The large events are never approached early enough, and outcomes are unknown until days beforehand. Fundraising is not a true concern, which is mind-boggling for a non-profit. In fact, "Development" as a department is not respected or trusted by the executive level, who is rapt with paranoia about letting others do their job. HR as a department is nearly non-existent, as there is ZERO confidentiality when discussing issues and no consistent method of handling situations. The CEO often accuses people randomly of stealing or child abuse before listening to details or talking to the people who might be involved. The employees who have stayed the longest are comfortable in positions that exhaust them and are treated to and spoken to as subordinates. Although job descriptions and responsibilities change frequently amongst employees, there is ZERO opportunity for real advancement... and as was recently announced "NO RAISES FOR ANYONE."

    Advice to Management

    A complete overhaul of management procedures is desperately needed. Get therapy for Founders Syndrome.


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