STERIS Reviews | Glassdoor

STERIS Reviews

Updated June 25, 2017
61 reviews

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3.0
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STERIS President & CEO Walter M. Rosebrough, Jr.
Walter M. Rosebrough, Jr.
20 Ratings

61 Employee Reviews

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Pros
  • Great Benefits and Work Atmosphere (in 15 reviews)

  • For professional salaried employees, the company offers a relaxed, friendly work environment with competitive pay and benefits (in 6 reviews)

Cons
  • Work/Life balance became less important focus for many management members where you felt the need to choose between work and family obligations (in 5 reviews)

  • very low pay for the bay area(25%) below market (in 6 reviews)

More Pros and Cons

  1. "Great opportunity to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Opscode in Mentor, OH
    Former Employee - Opscode in Mentor, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at STERIS full-time (More than 8 years)

    Pros

    Great place to learn
    Many opportunities to advance
    People that work there are great

    Cons

    Under pay
    Not enough resources
    People can be overworked and stretched too thin

    Advice to Management

    Give enough resources for people to do their job
    Pay market rate or better
    Keep being a good company


  2. Helpful (3)

    "Not Professional as advertised!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Mentor, OH
    Former Employee - Operations Manager in Mentor, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at STERIS full-time (More than 10 years)

    Pros

    The CEO seems like he really cares for the employee.

    Cons

    Management looks to cut pay in long-time loyal workers, by "Cleaning out the higher pay then restructure to lower with same requirements?" Toxic workplace, scare tactics. Mentor Ohio.

    Advice to Management

    The balance between management to hourly is "One Sided" Management see's employee's as "Disposable Labor".

  3. Helpful (1)

    "Favoritism BigTime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much other than benefits. Corporate isn't involved where they should be.

    Cons

    HR in Acquisitions leaves a lot to be desired, rude, thinking they are above all. Not very truthful and not trustworthy!! Talk to employees and listen.

    Advice to Management

    Take a good look at what is going on. There are always two sides.


  4. Helpful (3)

    "politics big time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Mentor, OH
    Former Employee - Manager in Mentor, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at STERIS full-time (More than 10 years)

    Pros

    Stable employment. Predictable schedule. Good home life balance. I worked there for over 15 years advanced pretty far. Employees are treated well.

    Cons

    Once you are high enough in the food chain, it gets very political. If your allies fallout of favor it gets cold. Employees who have been there 20 plus years keep hoping for the good ole days of 30% raises and perks of when it was a small company. Then complain that the company got rid of the sporting event suites.

    Advice to Management

    Bring the headquarters back to Mentor. You moved to it technically to the UK to avoid taxes. Pretty un American.


  5. Helpful (2)

    "Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Birmingham, AL
    Current Employee - Tech in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at STERIS full-time (More than 10 years)

    Pros

    Good hours decent benefits. Low chance of layoff.

    Cons

    Low pay. Nepotism. Lack of communication.

    Advice to Management

    Reward employees based on merit not who you know.


  6. Helpful (2)

    "Hit or Miss depending on territory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in New York, NY
    Former Employee - Field Service Technician in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at STERIS full-time (More than 3 years)

    Pros

    They equip their technicians well.
    Certain regions would be very good to work for depending on the district manager.
    As a field service technician, you are recognized as income generator and supported and recognized as such.
    Prefers to promote from within.
    Company car and gas card available for personal use.

    Cons

    Lots of disparity between regions, hearing from other technicians about the style of management they are under leads employees to the conclusion that more is available, but their manager doesn't care to make it available to their territory. Your mileage will vary greatly depending on your region.

    Advice to Management

    Be more particular when hiring district management.


  7. Helpful (8)

    "Field Service Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Livingston, IL
    Former Employee - Field Service Technician in Livingston, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at STERIS (More than 8 years)

    Pros

    Very good benefits, home most nights, company provides minivan, charges a small weekly fee and allows you to use it for personal use. Steris pays all insurance & maintenance.

    Cons

    Companies priorities are wrong. Profits and metrics rule all of management's decision making. Customer service & employee satisfaction are completely ignored until a problem arises with a product. Then customer service is the main focus and the service tech is completely expendable.

    Advice to Management

    Mirror business model of AMSCO, the very successful company you aquired in 1996.

  8. Helpful (8)

    "Befuddled Leadership and Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mentor, OH
    Former Employee - Anonymous Employee in Mentor, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Low cost of living
    - Company's longevity
    - Company's growth and expansion in the industry

    Cons

    - Undertrained management with little or poor leadership experience.
    - Use of the 'hire your buddy' system weakens the level of quality and talent within the workforce.
    - Merit based bonuses are threatened by poor team performance. (Why should one employee suffer the consequences of another individual's actions or lack there of?)

    Advice to Management

    - Hire based on education and relevant experience rather than name association
    - Promote based on project completion and success (rather than attempting to move a troublesome employee to a new department)
    - Reward those that promote professionalism, collaboration and produce positive results
    - Implement a L&D/HR metric system that can actually be understood and adhered to (having a system just to have one is waste of time and resources and produces no results).


  9. "Too Big"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative II in Danville, PA
    Current Employee - Financial Service Representative II in Danville, PA
    Recommends
    Negative Outlook

    I have been working at STERIS full-time (More than 3 years)

    Pros

    Company vehicle and phone.

    Cons

    worked to death. if you're good at your job, they'll dump more work than you can possibly manage on you.

    Advice to Management

    hire management from within


  10. Helpful (2)

    "Great starting point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in New York, NY
    Former Employee - Service Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at STERIS full-time (More than 8 years)

    Pros

    There is a legitimate drive to excellence both in safety and service. The camaraderie among the service teams is reminiscent of the military. They take care of their service team, with the car, phone and benefits.

    Cons

    The customers are the worst, really just terrible nurses, doctors, directors, OR managers and SPD managers who don't treat the service team like their human beings. It got to the point where I hated answering the phone, because unless you were going to be there in 5 minutes, and giving them something free, they were complaining and yelling.
    The pay doesn't match the work. They are the lowest paying field service organization in healthcare. As far as managers, their car package is the worst in the industry.

    Advice to Management

    Pay at least the industry standard, clearly you're paying less that 50% of the top field service organizations, even though they account for 30% of their 1.8 Billion dollar in revenues.


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