SUGARFISH Reviews | Glassdoor

SUGARFISH Reviews

Updated May 10, 2019

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Found 25 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
72%
Approve of CEO
Kazunori Nozawa
8 Ratings
  1. "Great Learning Experience / Taught me discipline and quality over quantity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Kitchen Manager/Kitchen Lead 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SUGARFISH full-time for more than 3 years

    Pros

    Great money / Over time guaranteed.

    Cons

    5 to 6 Days Double Shifts , And Triple shifts. Work is life and no life out side of work .

    Advice to Management

    Flexibility with employees.

    SUGARFISH2019-05-11
  2. "I loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host Then Server in Brentwood, CA
    Recommends
    Positive Outlook

    I worked at SUGARFISH for more than 8 years

    Pros

    Everything. I loved working here. It's the first "fair" establishment I've ever worked for. they really have their stuff together. They're organized and well managed.

    Cons

    None really. It's busy so some might complain about the fast paced but I thrive on that.

    Advice to Management

    Keep up the good work.

    SUGARFISH2015-07-17
  3. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at SUGARFISH full-time

    Pros

    Great average pay Insurance benefits Opportunity for growth

    Cons

    Scheduling Only paid little more compared to being a server

    Advice to Management

    Better schedule or pay

    SUGARFISH2018-09-18
  4. "It's alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SUGARFISH full-time

    Pros

    Easy, not difficult friendly staff

    Cons

    No communication need to communicate with employees more

    Advice to Management

    More communication

    SUGARFISH2017-09-09
  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SUGARFISH full-time

    Pros

    Well pay, cleanses, organizations, employee friendly

    Cons

    Stressful, everything else is good

    SUGARFISH2017-04-27
  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    No opinion of CEO

    I have been working at SUGARFISH full-time for less than a year

    Pros

    Great coworkers, all hire within so upper management has also been a host at one point.

    Cons

    Favoritism, strict system where they take away bonus's for weird reasons.

    SUGARFISH2017-04-04
  7. "Fast paced"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Hostess in New York, NY

    I have been working at SUGARFISH for less than a year

    Pros

    Fair opportunity for all

    Cons

    Fast paced environment and felt the higher managers are always monitoring your performance

    SUGARFISH2017-03-23
  8. "sugarfish"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at SUGARFISH full-time

    Pros

    Fast paced and structured. Friendly managers.

    Cons

    Finding parking spots and shift covers can be a little difficult.

    SUGARFISH2017-02-10
  9. "Satisfied FOH, for the most part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at SUGARFISH full-time for less than a year

    Pros

    1. Upward mobility is achievable 2. Can receive benefits (401k, health) 3. Staff can be very friendly 4. Get certain national holidays off (something not a lot of restaurants offer) 5. Stable paycheck 6. Guaranteed 30-40 hours a week 7. Great base pay (compared to other service related jobs) 8. Company has a bonus system that is supposed to be divided between the BOH and FOH, in lieu of tips.

    Cons

    1. Training can be intimidating, depending on which store you start off at 2. Benefits are only available for those who have been there a year or longer 3. Morale isn't very high, a good amount of staff does not stay longer than 3-5 months. 4. The restaurant does have a good amount of rules but seems to allow guests to break them, which becomes rather awkward (no incomplete parties, no outside food) 5. Due to the...

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    Advice to Management

    I would be thrilled if the company asked us for advice and feedback in general. Sometimes, speaking your mind seems frowned upon. There also seems to be hidden agendas here and there, but I believe that is the case with most larger companies.

    SUGARFISH2016-03-01
  10. "Sugarfish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host/Hostess in Brentwood, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SUGARFISH

    Pros

    Set schedules known in advance. High base pay. Great management.

    Cons

    No tips. Only 30 hours a week. Half off sushi.

    SUGARFISH2016-01-19
Found 25 reviews