SUGARFISH Reviews | Glassdoor

SUGARFISH Reviews

Updated May 10, 2019

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Found 25 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
72%
Approve of CEO
Kazunori Nozawa
8 Ratings
  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SUGARFISH full-time

    Pros

    Well pay, cleanses, organizations, employee friendly

    Cons

    Stressful, everything else is good

    SUGARFISH2017-04-27
  2. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    No opinion of CEO

    I have been working at SUGARFISH full-time for less than a year

    Pros

    Great coworkers, all hire within so upper management has also been a host at one point.

    Cons

    Favoritism, strict system where they take away bonus's for weird reasons.

    SUGARFISH2017-04-04
  3. "Fast paced"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Hostess in New York, NY

    I have been working at SUGARFISH for less than a year

    Pros

    Fair opportunity for all

    Cons

    Fast paced environment and felt the higher managers are always monitoring your performance

    SUGARFISH2017-03-23
  4. "sugarfish"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at SUGARFISH full-time

      Pros

      Fast paced and structured. Friendly managers.

      Cons

      Finding parking spots and shift covers can be a little difficult.

      SUGARFISH2017-02-10
    • "sugarfish server"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at SUGARFISH full-time

        Pros

        consistent paycheck and hours. decent pay

        Cons

        high stress, and high volume.

        SUGARFISH2017-02-03
      • "It was okay"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I worked at SUGARFISH

        Pros

        50% discount on sushi. Base pay is higher than other restaurants.

        Cons

        Training can be intimidating. Long hours. Parking situation.

        SUGARFISH2017-01-09
      • "make friends, get worked to death"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Approves of CEO

        I worked at SUGARFISH

        Pros

        if you get along with your co-workers you will have fun, maybe. sometimes. discount on sushi.

        Cons

        long hours, endless walking, difficult customers, "pop quizes" about the company in the middle of your shift which determine if you get promoted or not.

        SUGARFISH2016-09-29
      • "Satisfied FOH, for the most part"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook

        I have been working at SUGARFISH full-time for less than a year

        Pros

        1. Upward mobility is achievable 2. Can receive benefits (401k, health) 3. Staff can be very friendly 4. Get certain national holidays off (something not a lot of restaurants offer) 5. Stable paycheck 6. Guaranteed 30-40 hours a week 7. Great base pay (compared to other service related jobs) 8. Company has a bonus system that is supposed to be divided between the BOH and FOH, in lieu of tips.

        Cons

        1. Training can be intimidating, depending on which store you start off at 2. Benefits are only available for those who have been there a year or longer 3. Morale isn't very high, a good amount of staff does not stay longer than 3-5 months. 4. The restaurant does have a good amount of rules but seems to allow guests to break them, which becomes rather awkward (no incomplete parties, no outside food) 5. Due to the...

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        Advice to Management

        I would be thrilled if the company asked us for advice and feedback in general. Sometimes, speaking your mind seems frowned upon. There also seems to be hidden agendas here and there, but I believe that is the case with most larger companies.

        SUGARFISH2016-03-01
      • "Sugarfish"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Host/Hostess in Brentwood, CA
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at SUGARFISH

        Pros

        Set schedules known in advance. High base pay. Great management.

        Cons

        No tips. Only 30 hours a week. Half off sushi.

        SUGARFISH2016-01-19
      • "Meh"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Server in Santa Monica, CA
        Recommends
        Neutral Outlook
        No opinion of CEO

        I have been working at SUGARFISH

        Pros

        Coworkers and employee discount are a plus.

        Cons

        Regional Managers have serious power trip issues.

        SUGARFISH2016-01-05
      Found 25 reviews