SUGARFISH Reviews | Glassdoor

SUGARFISH Reviews

Updated May 10, 2019

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Found 25 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
72%
Approve of CEO
Kazunori Nozawa
8 Ratings
  1. "I loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host Then Server in Brentwood, CA
    Recommends
    Positive Outlook

    I worked at SUGARFISH for more than 8 years

    Pros

    Everything. I loved working here. It's the first "fair" establishment I've ever worked for. they really have their stuff together. They're organized and well managed.

    Cons

    None really. It's busy so some might complain about the fast paced but I thrive on that.

    Advice to Management

    Keep up the good work.

    SUGARFISH2015-07-17
  2. "Not your average restaurant job"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at SUGARFISH full-time

      Pros

      You know how much you will earn every paycheck. $27/hr server wage. $13/hr host wage. Customers cannot add additional tip unless it is in cash. Generally, very smart and educated/experienced staff. Most servers and some kitchen staff are university graduates. Line managers are competent and talented for the most part. Learned a lot in terms of time management skills.

      Cons

      Must learn very strict spiels as to not devolve the secrets behind the kitchen. Due to the very limited menu, servers must deal with customers who do not understand. Small staff. Getting shifts covered is next to impossible.

      Advice to Management

      lighten up a bit

      SUGARFISH2015-07-13
    • "sugarfish"

      StarStarStarStarStar
        Former Employee - Server in Brentwood, CA
        Recommends
        No opinion of CEO

        I worked at SUGARFISH part-time for less than a year

        Pros

        High wage. $27/hr as a server

        Cons

        A lot of walking. No tips. No breaks

        SUGARFISH2015-06-28
      • Helpful (4)

        "Don't work here."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Host in Marina del Rey, CA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at SUGARFISH part-time for more than a year

        Pros

        The rate of pay is consistent, which is good in a restaurant. Bonus hourly pay instead of tips to promote teamwork.

        Cons

        It will be the most stressful job you ever work, and if you don't seem stressed they assume you aren't working hard enough. Imagine working in a restraunt that is constantly understaffed. There is no busboy, everybody is the busboy. If you're the food runner (only one runner per shift, none during mid) they also expect you to memorize where every single seat in the restaurant is at in their meal and to refill their drinks...

        Show More

        Advice to Management

        Fire all FOH management especially the FOH supervisor.

        SUGARFISH2015-07-01
      • "Great environment to work but tough hours for those who dont want to work late"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at SUGARFISH full-time

        Pros

        Great environment to work at because teamwork is considered a big priority while working. Fast pace makes time fly while working Some people are cliquey but a majority are nice and laidback

        Cons

        Not going to specify which GM but sometimes can be rude/unprofessional at work and tends to be flirty with the male employees but harsher on the female employees Can be tiring to work late esp during summers

        SUGARFISH2017-02-02
      Found 25 reviews