I have been working at SWAT Solutions full-time
SWAT has a pretty relaxed atmosphere. There are flexible work hours and potential for a variety of work. As a consultant you can work at different companies to gain a variety of experience with out changing jobs. The company also has employee happy hours and annual party.
If you are on a project and are doing well you get extended. That is fine if you like the project. When you don't like the project it can be a little frustrating to have to keep going.
I worked at SWAT Solutions full-time (Less than a year)
* They have some good people working for them. Those people and the current market are the only reason they continue as a business.
* Immediate leadership made me feel an inch tall.
* Isolation from colleagues I needed access to so I could do my job.
* Bad reputation in QA community as an employer.
Advice to Management
When the man your company is named after spends a few years literally across the street building your rival's business, it's time to look in the mirror. Believe it or not, your decisions can hurt people. Those people are not just going to disappear.
I have been working at SWAT Solutions full-time (More than a year)
Easy and efficient interview process.
Decent pay rate.
Frequently has Happy Hour gatherings for all employees and contractors.
Poor communication on contract renewal/negotiations (contracting).
Poor communication and little to no direction from management while working in QA Lab on in-house projects.
No bonuses and minimal pay increases.
Management runs the business as a Sales business instead of a Software Testing company. They put all of their money into the sales side and little to no money into the actual QA employees, software or infrastructure to provide the QA testers with adequate resources to complete their jobs.
No flexibility in work schedules for appointments/time off and no ability to work remotely.
Advice to Management
Start investing in the actual "product" that you sell. Buy licenses for new software so that your QA testers can learn new software/testing skills to better market them. Instead of buying useless TVs and Chromecasts to put in areas that are not useful to the actual QA staff.
Have the management more actively involved in the QA Lab day-to-day work/culture.
Provide your QA staff with laptops instead of desktops so that they aren't shackled to their desk. A mobile and flexible workforce is a more productive workforce.
Consider a bonus program for the QA Lab employees.
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