SYKES Reviews
Updated May 29, 2020
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Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Intern
- Full-time
- Part-time
- Contract
- Freelance
Location
- Worldwide
- United States - All Cities
- - Florida
- - Tampa, FL Area
- - Daytona Beach, FL Area
- - Gainesville, FL Area
- - Jacksonville, FL Area
- - Lakeland, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Ocala, FL Area
- - Orlando, FL Area
- - Palatka, FL Area
- - Panama City, FL Area
- - Pensacola, FL Area
- - Sarasota, FL Area
- - Central City, FL
- - De Land, FL
- - Melbourne, FL
- - Alabama
- - Anniston, AL Area
- - Auburn, AL Area
- - Birmingham, AL Area
- - Dothan, AL Area
- - Florence, AL Area
- - Huntsville, AL Area
- - Montgomery, AL Area
- - Millport, AL
- - Arizona
- - Nogales, AZ Area
- - Phoenix, AZ Area
- - Sierra Vista, AZ Area
- - Na Ah Tee, AZ
- - Arkansas
- - Arkadelphia, AR Area
- - Fort Smith, AR Area
- - Hot Springs, AR Area
- - Little Rock, AR Area
- - Mountain Home, AR Area
- - Malvern, AR
- - Morrilton, AR
- - Pocahontas, AR
- - California
- - Los Angeles, CA Area
- - Riverside, CA Area
- - San Jose, CA Area
- - Stockton, CA Area
- - London, CA
- - Colorado
- - Boulder, CO Area
- - Colorado Springs, CO Area
- - Denver, CO Area
- - Sterling, CO Area
- - Castle Pines, CO
- - Connecticut
- - Hartford, CT Area
- - Delaware
- - Philadelphia, PA Area
- - District of Columbia
- - Washington, DC Area
- - Georgia
- - Albany, GA Area
- - Athens, GA Area
- - Atlanta, GA Area
- - Augusta, GA Area
- - Macon, GA Area
- - Rome, GA Area
- - Savannah, GA Area
- - Eatonton, GA
- - Free Home, GA
- - North Atlanta, GA
- - Idaho
- - Boise, ID Area
- - Mountain Home, ID Area
- - Illinois
- - Chicago, IL Area
- - Mount Vernon, IL Area
- - Quincy, IL Area
- - Rockford, IL Area
- - Indiana
- - Indianapolis, IN Area
- - Terre Haute, IN Area
- - Iowa
- - Des Moines, IA Area
- - Fairfield, IA
- - Moravia, IA
- - Kansas
- - Hays, KS Area
- - Manhattan, KS Area
- - Topeka, KS Area
- - Kentucky
- - Cincinnati, OH Area
- - Clarksville, TN Area
- - Huntington, WV Area
- - Louisville, KY Area
- - Owensboro, KY Area
- - Bent, KY
- - Chavies, KY
- - Emmalena, KY
- - Hazard, KY
- - Lexington-Fayette, KY
- - Manchester, KY
- - Pikeville, KY
- - Louisiana
- - Baton Rouge, LA Area
- - Crowley, LA Area
- - Houma, LA Area
- - Jennings, LA Area
- - Lafayette, LA Area
- - New Orleans, LA Area
- - Shreveport, LA Area
- - Maine
- - Portland, ME Area
- - Maryland
- - Baltimore, MD Area
- - Hagerstown, MD Area
- - Washington, DC Area
- - Michigan
- - Adrian, MI Area
- - Detroit, MI Area
- - Grand Rapids, MI Area
- - Jackson, MI Area
- - Mount Pleasant, MI Area
- - Alpine, MI
- - North Adams, MI
- - Minnesota
- - Duluth, MN Area
- - Minneapolis-St. Paul, MN Area
- - Rochester, MN Area
- - Mississippi
- - Gulfport, MS Area
- - Hattiesburg, MS Area
- - Jackson, MS Area
- - Picayune, MS Area
- - Sykes, MS
- - Missouri
- - Farmington, MO Area
- - Joplin, MO Area
- - Kansas City, MO Area
- - Springfield, MO Area
- - St. Louis, MO Area
- - Montana
- - Missoula, MT Area
- - Nebraska
- - Omaha, NE Area
- - Nevada
- - Las Vegas, NV Area
- - Reno, NV Area
- - New Jersey
- - New York City, NY Area
- - Philadelphia, PA Area
- - New York State
- - Albany, NY Area
- - Buffalo, NY Area
- - New York City, NY Area
- - Plattsburgh, NY Area
- - Utica, NY Area
- - North Carolina
- - Charlotte, NC Area
- - Fayetteville, NC Area
- - Goldsboro, NC Area
- - Greensboro, NC Area
- - Greenville, NC Area
- - Hickory, NC Area
- - Lumberton, NC Area
- - Raleigh-Durham, NC Area
- - Sanford, NC Area
- - Shelby, NC Area
- - Thomasville, GA Area
- - Wilmington, NC Area
- - Creedmoor, NC
- - Murphy, NC
- - North Dakota
- - Bismarck, ND Area
- - Minot, ND Area
- - Oklahoma
- - Lawton, OK Area
- - Oklahoma City, OK Area
- - Ponca City, OK Area
- - Oregon
- - Coos Bay, OR Area
- - Eugene, OR Area
- - Klamath Falls, OR Area
- - Pendleton, OR Area
- - Portland, OR Area
- - Roseburg, OR Area
- - Salem, OR Area
- - Milton-Freewater, OR
- - Pennsylvania
- - Allentown, PA Area
- - Bloomsburg, PA Area
- - Erie, PA Area
- - Harrisburg, PA Area
- - Lancaster, PA Area
- - Philadelphia, PA Area
- - Pittsburgh, PA Area
- - Williamsport, PA Area
- - McElhattan, PA
- - South Carolina
- - Augusta, GA Area
- - Charleston, SC Area
- - Columbia, SC Area
- - Florence, SC Area
- - Greenville, SC Area
- - Greenwood, SC Area
- - Myrtle Beach, SC Area
- - Barnwell, SC
- - Fairfield Terrace, SC
- - Greenwood Shores, SC
- - Kingstree, SC
- - South Sumter, SC
- - South Dakota
- - Rosebud, SD
- - Tennessee
- - Chattanooga, TN Area
- - Clarksville, TN Area
- - Cookeville, TN Area
- - Humboldt, TN Area
- - Knoxville, TN Area
- - Memphis, TN Area
- - Nashville, TN Area
- - Paris, TN Area
- - Chic, TN
- - Sykes, TN
- - Texas
- - Austin, TX Area
- - College Station, TX Area
- - Dallas-Fort Worth, TX Area
- - Houston, TX Area
- - San Antonio, TX Area
- - Tyler, TX Area
- - Wichita Falls, TX Area
- - Little River-Academy, TX
- - New Home, TX
- - Utah
- - Ogden, UT Area
- - Provo, UT Area
- - Salt Lake City, UT Area
- - Virginia
- - Charlottesville, VA Area
- - Norfolk, VA Area
- - Richmond, VA Area
- - Washington, DC Area
- - Big Stone Gap, VA
- - Grundy, VA
- - Vansant, VA
- - Wise, VA
- - Washington State
- - Lewiston, ID Area
- - Seattle, WA Area
- - Spokane, WA Area
- - Walla Walla, WA Area
- - West Pasco, WA
- - Wisconsin
- - Milwaukee, WI Area
- Argentina - All Cities
- - Santa Fe
- - Rosario, Argentina Area
- Australia - All Cities
- - New South Wales
- - Newcastle, Australia Area
- - Sydney, Australia Area
- - Queensland
- - Southport, Australia Area
- Benin - All Cities
- Brazil - All Cities
- - Parana
- - Curitiba, Brazil Area
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
- - Edmonton, AB, Canada Area
- - British Columbia
- - Kamloops, BC, Canada Area
- - Vancouver, BC, Canada Area
- - Victoria, BC, Canada Area
- - Manitoba
- - Winnipeg, MB, Canada Area
- - Alpine, MB
- - New Brunswick
- - Saint John, NB, Canada Area
- - Miramichi, NB
- - Moncton, NB
- - Riverview, NB
- - Newfoundland and Labrador
- - Saint John's, NL, Canada Area
- - Nova Scotia
- - Halifax, NS, Canada Area
- - Sydney, NS
- - Ontario
- - Kitchener, ON, Canada Area
- - London, ON, Canada Area
- - Ottawa, ON, Canada Area
- - Toronto, ON, Canada Area
- - Windsor, ON, Canada Area
- - Blind River, ON
- - Kingston, ON
- - Quebec
- - Montreal, QC, Canada Area
- - Sherbrooke, QC
- - Saskatchewan
- - Saskatoon, SK, Canada Area
- - Vanguard, SK
- China - All Cities
- - Shanghai
- - Shanghai, China Area
- Colombia - All Cities
- - Atlántico
- - Barranquilla, Colombia Area
- Costa Rica - All Cities
- - Alajuela
- - San Jose, Costa Rica Area
- - Cartago
- - Puerto Limón, Costa Rica Area
- - Heredia
- - San Jose, Costa Rica Area
- - San Jose
- - San Jose, Costa Rica Area
- Cyprus - All Cities
- - Larnaca
- - Larnaca, Cyprus Area
- Egypt - All Cities
- - Alexandria Governorate
- - Alexandria, Egypt Area
- - Cairo Governorate
- - Cairo, Egypt Area
- El Salvador - All Cities
- - San Salvador
- - San Salvador, El Salvador Area
- - Usulután
- - Madre Sal
- Finland - All Cities
- - Southern Finland
- - Helsinki, Finland Area
- - Western Finland
- - Turku, Finland Area
- Germany - All Cities
- - Bavaria
- - Munich, Bavaria
- - Berlin
- - Berlin, Germany Area
- - Lower Saxony
- - Bremen, Germany Area
- - Schortens
- - North Rhine-Westphalia
- - Cologne, Germany Area
- - Essen, Germany Area
- Greece - All Cities
- - Attica
- - Athens, Greece Area
- Hungary - All Cities
- - Budapest
- - Budapest, Hungary Area
- India - All Cities
- - Assam
- - Barpeta Road
- - Karnataka
- - Bangalore, India Area
- - Maharashtra
- - Mumbai, India Area
- - Telangana
- - Hyderabad, India Area
- - West Bengal
- - North Twenty Four Parganas
- - South Twenty Four Parganas
- Ireland - All Cities
- - Munster
- - Shannon, Ireland Area
- Mexico - All Cities
- - México
- - Mexico City, Mexico Area
- - Atizapán de Zaragoza
- - Ecatepec de Morelos
- - Tlalnepantla de Baz
- - Nuevo León
- - Guadalupe, Nuevo León
- - Puebla
- - Tlanepantla
- Mozambique - All Cities
- - Nampula
- - Nampula, Mozambique Area
- Netherlands - All Cities
- - Flevoland
- - Amsterdam, Netherlands Area
- - North Holland
- - Amsterdam, Netherlands Area
- - Utrecht
- - Utrecht, Netherlands Area
- Papua New Guinea - All Cities
- - Eastern Highlands
- - Goroka
- Philippines - All Cities
- - Aklan
- - Antipolo, Aklan
- - Bataan
- - Cebu City, Philippines Area
- - Benguet
- - Philippine
- - Cebu City
- - Cebu City, Philippines Area
- - Laguna
- - Manila, Philippines Area
- - Mandaue
- - Cebu City, Philippines Area
- - Manila
- - Manila, Philippines Area
- - National Capital Region
- - Manila, Philippines Area
- - North Cotabato
- - New Cebu
- - Province of Cebu
- - Cebu City, Philippines Area
- - Quezon City
- - Manila, Philippines Area
- - Rizal
- - Manila, Philippines Area
- - South Cotabato
- - Manil
- - Manila, Philippines Area
- Romania - All Cities
- - Bihor
- - Oradea
- - Bucuresti
- - Bucharest, Romania Area
- - Cluj
- - Cluj-Napoca, Romania Area
- - Sibiu
- - Sibiu
- Singapore - All Cities
- - Singapore, Singapore Area
- South Africa - All Cities
- - Gauteng
- - Johannesburg, South Africa Area
- Sweden - All Cities
- - Jämtland
- - Sveg
- - Kalmar
- - Västra Ed
- - Uppsala
- - Stockholm, Sweden Area
- - Västra Götaland
- - Goteborg, Sweden Area
- - Ed, Västra Götaland
- United Kingdom - All Cities
- - England
- - Derby, UK Area
- - London, UK Area
- - Scotland
- - Edinburgh, UK Area
- - Falkirk, UK Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Recommend to a Friend
Approve of CEO
Chuck Sykes
1,395 Ratings
Pros
"Work from home position/ flexible" (in 589 reviews)
"Very interesting upto date technology driven work environment" (in 100 reviews)
Cons
"Customer service reviews were oddly handled" (in 80 reviews)
"Most of the team leads were cool except for this one lady who always had mood swings, especially when it was" (in 58 reviews)
- Helpful (2)
"Work from Home with Walmart"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at SYKES full-time for more than 10 years
Pros
It was a work from home and I was working with the Walmart.com job.
Cons
They cut my hours and pick random people to stop working because it may not be that busy.
Continue readingSYKES2019-11-22 "Cheap"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at SYKES full-time for more than 3 years
Pros
I've worked with some of the best people with certain clients, managers who are concern and care about you as an individual not just a number.
Cons
Not able to speak with human resource, everything is via email. Pay is low and no one tries to put forth an effort to increase it. We know client will pay a certain amount but if pay has to be low at least offer some financial incentives. Also they claim they will help you advance to different departments, just like office politics, it all in who you know. Unfortunately.
Continue readingSYKES2020-05-29- Helpful (2)
"Misleading, bad management, goodbye social life!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at SYKES full-time for less than a year
Pros
Work from home. That's pretty much it.
Cons
Bad management. Misinformation. Outdated tools. Bad pay for the amount of work put in.
Continue readingSYKES2020-05-22 - Helpful (1)
"Sykes"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at SYKES full-time for more than a year
Pros
Proved unlimited OVERTIME to the workers
Cons
Some of the managers were really Rude
SYKES2020-05-18 - Helpful (1)
"Call center"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
RecommendsPositive OutlookApproves of CEOI worked at SYKES full-time for more than a year
Pros
Opportunity to grow up in the company
Cons
It can be stressful sometimes
SYKES2020-05-14 - Helpful (3)
"Wonderful place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
RecommendsPositive OutlookNo opinion of CEOI have been working at SYKES full-time for more than 3 years
Pros
Sykes is very accommodating, they provide your tools and a great knowledgebase to work from, great training, good people.
Cons
During busy times they will work you relentlessly with no real appreciation for your efforts
Continue readingSYKES2020-05-06 - Helpful (1)
"Good place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI worked at SYKES full-time for less than a year
Pros
Knowledgeable technical support and really nice people to work with
Cons
Only 10 mins for breaks
Continue readingSYKES2020-05-08 "Not bad if you like working weekends and holidays"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookI have been working at SYKES full-time for more than a year
Pros
Pay is comparable. Family friendly. Promote within. Fair attendance policy.
Cons
Hours/benefits are no good. Insurance is crummy. Very unorganized and fly by the seat of their pants.
Continue readingSYKES2020-05-26"Good place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at SYKES full-time
Pros
Good training, good schedule, nice staff
Cons
None I can think of.
SYKES2020-05-10"love my job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at SYKES full-time for more than a year
Pros
close team, great program, support, advancement
Cons
pay could be higher, always
SYKES2020-05-09
Join the SYKES team
Found 3271 reviews