SYKES Reviews

Updated May 25, 2022

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Found 5,637 of over 6,346 reviews

3.3
59%
Recommend to a Friend
63%
Approve of CEO
SYKES Founder and CEO  Laurent Uberti
Laurent Uberti
339 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay but they want you to work harder for bogus contests and when the que blows up with calls.(in 370 reviews)
  • "Poor management You are not valued for your hardwork you only get promoted for being favorite even not qualified.(in 291 reviews)
  • "low salary and some team leads are ineffective(in 282 reviews)
  • "Employees are blamed for poor training!(in 220 reviews)
  • "Sometimes some managers don't really know what they are doing.(in 88 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of SYKES and is not affected by filters.

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  1. 5.0
    Former Employee

    FSA Rep

    May 24, 2022 - Work From Home Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility. Hours. Easy. Responsive staff

    Cons

    None that I remember from them.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Good company to work for

    May 24, 2022 - Customer Service Representative - Technical Support 
    Recommend
    CEO Approval
    Business Outlook