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SYKES Reviews
Found 2709 reviews
Approve of CEO
Chuck Sykes
1142 Ratings
Pros
"It is a work from home position" (in 502 reviews)
"Good work environment, understanding TLs" (in 77 reviews)
Cons
"Can be demanding to deal with back to back customers" (in 34 reviews)
"There are not enough Product Specialists to help customer service representatives when they need it" (in 66 reviews)
- Helpful (1)
Fun place to work
StarStarStarStarStarI have been working at SYKES full-time
Pros
The pay is excellent for call center work
Cons
Sometimes the job gets a bit difficult
SYKES2019-02-12 - Helpful (1)
Travel Consultant
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at SYKES full-time for more than a year
Pros
good salary and flexibility to work
Cons
no management and nobody replies the emails
SYKES2019-02-17 - Helpful (1)
Exciting Place to work for
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SYKES full-time for more than a year
Pros
Fun environment, family friendly, free food
Cons
How we are rated as agents
Advice to Management
Visit our areas more and talk with us,
SYKES2019-02-11 - Helpful (1)
QBO
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SYKES full-time for more than a year
Pros
Great atmosphere!! Wonderful support and people!!
Cons
No cons really Great place!!
SYKES2019-02-11 - Helpful (1)
Awesome place to work!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SYKES full-time for more than 2 years
Pros
PTO, Food! (potlucks, pizza etc) great management 40 hours minimum, OT if you want it
Cons
tax season can be a bit busy /hectic but its only a few months.
Advice to Management
keep being awesome!
SYKES2019-02-11 - Helpful (1)
Have the confidence to do the job at hand
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SYKES full-time for more than a year
Pros
the training is supplemental if you apply yourself.
Cons
its nerve racking when you start but after a few calls it gets better
Advice to Management
keep up the good work
SYKES2019-02-11 - Helpful (1)
Love it here
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SYKES full-time for more than a year
Pros
Management staff are great and very supportive. Pay rate is great with lots of opportunity for Overtime if wanted. There is plenty of training and support for the agents.
Cons
I don't have any cons actually I really do love it here.
Advice to Management
Keep up the good work.
SYKES2019-02-11 - Helpful (1)
Great place to work
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at SYKES full-time for more than 4 years
Pros
I love my fellow employees and the work environment. It definitely is a great job you get to help people and make money doing it.
Cons
You use your brain alot
SYKES2019-02-11 - Helpful (1)
Amazing!!!!!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SYKES full-time for more than a year
Pros
Intuit cares about their employees very much, Ive never been happier at a job and feel more like a family. They sure do make you feel like your one big team and nobody will leave you behind.
Cons
I wish we had more flexible days
Advice to Management
Keep doing what your doing we appreciate you.
SYKES2019-02-11 - Helpful (1)
Meh
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at SYKES full-time for more than a year
Pros
It is a job not many pros
Cons
Low pay compared to other centers Not flexible with schedule Building has bathroom and elevator issues
SYKES2019-02-13
Join the SYKES team
Found 2709 reviews