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SYNQ3 Restaurant Solutions

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SYNQ3 Restaurant Solutions

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SYNQ3 Restaurant Solutions Reviews

Updated Oct 18, 2021

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Found 72 of over 73 reviews

3.3
59%
Recommend to a Friend
Pros
  • "Unfortunately their work from home positions do not extend to WA state(in 14 reviews)

  • "easy, challengless job, easy to learn menu and proceedures(in 3 reviews)

  • Cons
  • "You don’t only take orders, you offer non stop customer support as well(in 3 reviews)

  • "For a part time job to tell you that it's not a problem to have Tuesday and Wednesday off and then schedule you on those days is just unbelievable(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of SYNQ3 Restaurant Solutions and is not affected by filters.

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    1. 5.0
      Current Employee

      Great At home job

      Oct 5, 2021 - Operations Specialist in Littleton, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      SYNQ is a great starter at home at job. very fast paced ordering, after years of physically working at restaurants and bars it nice to do that at the comfort of my home.

      Cons

      Bonuses are based off of QA standards that sometimes can not be achieved solely because there isn't enough business. Which is no control of the specialist as its cold calls that are being directed to you.

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    2. 4.0
      Former Employee

      Great Experience

      Oct 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Wonderful experience - Great Co-workers - Lots of room for growth

      Cons

      I can't think of any at this time.

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    3. 4.0
      Former Employee, less than 1 year

      Great Job to work for while staying home!

      Sep 16, 2021 - Operations Specialist II in Moore, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Hours Great people to work with Work at home Easy to learn Always helps to improve

      Cons

      Hard to hit some goals Needs better pay need to restructure some restaurant call flow to allow store calls and transfers

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    4. 4.0
      Former Employee, more than 1 year

      Good job

      Sep 13, 2021 - Order Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stay at home job Easy Can work in pjs if u wanted to

      Cons

      Have to learn menu in a day Some of the scoreboard is somewhat unrealistic, such as calls per hour. You basically gotta rush the guest to meet them which can make you sound kind of rude.

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    5. 3.0
      Former Employee

      Good company

      Sep 17, 2021 - Customer Service Representative in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s fast paced. You’ll learn a lot, in a short period of time.

      Cons

      You will work for 3 or more companies and get paid for just Synq3, which is ridiculous

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    6. 2.0
      Former Employee, more than 1 year

      Nice concept, or could be.

      Sep 10, 2021 - Order Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours Remote, so perfect for the pandemic

      Cons

      Disorganized chain of command, systems they provided were not up to the tasks employees are given, and no replacement system would fix the problem. They use Microsoft Teams for the majority of the communications but the computers have trouble running teams and everything else you need. Customer service means you get a lot of verbal abuse sometimes, but it seemed worse on the phone, especially because we had to pretend we were in the location more often than not.

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    7. 2.0
      Current Employee, more than 5 years

      No Advancement

      Aug 31, 2021 - Operations Supervisor in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job. Easy to get hired.

      Cons

      There isn't any company loyalty to great employees and you don't advance past supervisor and you are not paid well.

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    8. 3.0
      Former Employee, more than 3 years

      Good company

      Aug 26, 2021 - Customer Service Representative in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work is easy and they promote from within.

      Cons

      Hours are not flexible. Attendance policy is very strict.

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    9. 5.0
      Current Employee, less than 1 year

      Not too bad

      Jul 26, 2021 - Ordering Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Over time Available ( Business Needs) Work From Home Easy Access to management Consistency Easy Job just placing orders for customers Transferring calls

      Cons

      I dont really have anything bad to say about this employer. They were very understanding when it came to medical conditions and needing to leave the employer One con would be the pay for the work is not much

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    10. 1.0
      Former Employee, less than 1 year

      Needs improvement

      Aug 30, 2021 - Remote Order Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home and convenient to

      Cons

      Crazy hours and little pay

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