Sabre Reviews | Glassdoor

Sabre Reviews

Updated July 7, 2017
121 reviews

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2.0
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Sabre President & CEO Sean Menke
Sean Menke
12 Ratings

121 Employee Reviews

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Pros
Cons
  • Less focused on work/life balance than it once was (in 50 reviews)

  • Upper management seems to be in turmoil (in 33 reviews)

More Pros and Cons

  1. Helpful (3)

    "Nice for a while but not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Tulsa, OK
    Current Employee - Senior Consultant in Tulsa, OK
    Doesn't Recommend
    Approves of CEO

    Pros

    the travel industry is undergoing major changes and IT is capable of providing much needed support during these changes. The work is fast paced and can be interesting.

    Cons

    The new owner, private equity, seem to follow the PE maxim "what's min is mine and what's yours is mine" when it comes to employee benefits.

    Advice to Management

    You need to consider long time employees as a valued asset and treat them as such. All your recent benefit changes seem to be made at the expense of senior employees. Also, I think Sabre needs to find a way to be at the forefront of a new way of offshoring work. I think having development being done by handoff from India to the US would allow for up to 16 hours a day development and better code due to the different way these cultures would look at each others code.


  2. Helpful (4)

    "Great company that has lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management Consultant in Southlake, TX
    Current Employee - Senior Management Consultant in Southlake, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Opportunities to work with clients world-wide and to solve interesting and challenging airline industry problems.

    Cons

    Constant turmoil (not change, which is expected, but uncontroled chaos) and ever increasing workload due to staff layoffs. Current management focus is on quickly delivering product to customers and getting out of town leaving it to someone else to clean up the buggy poorly tested disfunctional software.

    Advice to Management

    Stop managing by crisis. Create a strategic plan and stick to it. Constant over-reaction to every little bump in the road is disruptive. Make realistic promises to customers, create stable fully staffed project teams and deliver on the promises. Take care of current customers instead of neglecting them in favor of potential future ones.

  3. Helpful (2)

    "Sabre what a place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Agent in Dallas, TX
    Current Employee - Support Agent in Dallas, TX
    Approves of CEO

    Pros

    Money and benefits so far.Comparing with the regular salaries and considering I'm still a non graduate student it's fine, but not sincerely what I would like to be for the rest of my working years so far.
    The company was one thing when I've joined and another thing now.
    The policies are still the same but since americans left the HDQ it's not the same, promotions were done in an irregular way and the job opportunities are shorten up depending if you are a key player or not for your department. If you are, then chances are that you are not going to be able to even apply for some other position.

    Cons

    Work and personal life lack of balance.

    Advice to Management

    Get better preparation or business courses.


  4. Helpful (4)

    "Backstabbing highly prized"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Southlake, TX
    Current Employee - Senior Consultant in Southlake, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits and a paycheck are the only good reasons

    Cons

    Best backstabbers are rewarded, most punitive managers given free rein

    Advice to Management

    Reduce ranks of middle management. Stop asking for employee opinions then allowing managers to get back at people who give truthful ones


  5. "Sabre, easy place to work at but hard to get out."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing Senior in Southlake, TX
    Former Employee - Product Marketing Senior in Southlake, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Working there allows you to have a great work-life balance.

    Cons

    No advancement, no adjacent industries for skills applied at Sabre. No profit sharing.

    Advice to Management

    Either offer advancement opportunities or a share in the future of the business to employees if you want to retain the best talent.


  6. Helpful (1)

    "Not a place for TPF advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer - TPF in Tulsa, OK
    Current Employee - Senior Programmer - TPF in Tulsa, OK
    Doesn't Recommend
    No opinion of CEO

    Pros

    Sabre is a good place for people on the move. It can provide opportunities for 5 to 10 years of growth.

    Cons

    Sabre is not a place for a lifetime career since it as the tendency to keep one in a niche and not provide for lateral movement between skill sets or business units.

    Advice to Management

    Find a way to break out of the habit of locking in employees to specific systems for life. If you really believe that in depth system knowledge is essential for the company then provide compensation for those willing to do the work needed to maintain these systems.


  7. Helpful (2)

    "Senior management has no clue on how to grow the company long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Southlake, TX
    Current Employee - Lead Software Engineer in Southlake, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    - Hardworking and dedicated people

    Cons

    - Not cutting edge technology work for techies but rather mundane development which wont give this company any edge in long run.
    - Senior management not technically savvy, foolish decisions with picking technologies and standards.
    - Layoffs year after year results in demoralized workforce

    Advice to Management

    Need to bring in fresh faces - more enthusiastic and savvy from outside to provide a direction for this company.

  8. "Flip this business"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southlake, TX
    Current Employee - Anonymous Employee in Southlake, TX
    Disapproves of CEO

    Pros

    Beautiful facility. Friendly and intelligent people. Great HR staff. Decent Benefits.

    Cons

    Extreme lack of knowledge regarding the Airline industry. Improper development methodology for a global organization. Disorganized and poor management at all levels especially at the top. Top level execs with no strategic vision of the future, and therefore no procedural direction provided to middle management. Almost all of middle managers were developers promoted to management, without any leadership or interpersonal skills. Since being purchased by private investors (business flippers), the focus is on doing too much with too little. Poor work life balance, and low compensation rate.

    Advice to Management

    Determine the future direction of the company, and implement that vision throughout the the lower ranks with consistency and accurate metrics.


  9. "Dissatisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Dallas, TX
    Former Employee - Principal Consultant in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible hours, good working conditions

    Cons

    No advancement opportunities, poor pay for level of work

    Advice to Management

    Sabre use to be a good place to work until they changed management


  10. Helpful (1)

    "Haven for career coasters"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Contributor in Southlake, TX
    Current Employee - Independent Contributor in Southlake, TX
    Approves of CEO

    Pros

    Work/life balance tilted away from work, good benefits, nice cafeteria, some areas with exciting work opportunities are available to employees

    Cons

    No merit-based promotion opportunities, archaic business model, career growth not overtly encouraged, pervasive uncertainty about long term strategy for last several years.

    Advice to Management

    Break up the company to unlock value and creativity. 'Synergy' across business units is a charade. Resolve long term ownership questions.


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