Sabre Reviews | Glassdoor

Sabre Reviews

Updated December 8, 2017
147 reviews

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  1. Helpful (8)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 10 years)

    Pros

    Talented, hard-working people, good salary and benefits

    Cons

    Lack of vision, self-serving leadership, culture of "save yourself".

    Advice to Management

    When you're so disloyal to employees, how do you expect strong performance and innovation? It used to be a great company but Tom Klein was a terrible CEO, who brought in terrible leadership. You still need to get rid of a few more left-overs then create a robust, real vision for the company! Or just sell the thing and let everyone move on.


  2. Helpful (4)

    "Weak leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Southlake, TX
    Current Employee - Principal in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sabre full-time (More than 5 years)

    Pros

    -Travel Industry is exciting
    -Access to new technologies

    Cons

    -Very ineffective leadership
    -Lack of product vision
    -Ineffective global workforce
    -No work standards and lots of re-work

    Advice to Management

    Spend your time prioritizing, strategizing and ensuring your people have what they need to succeed instead of trying to look good on paper. Enforce accountability and reward good performers.

  3. Helpful (1)

    "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Southlake, TX
    Current Employee - Senior Product Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sabre full-time (More than 8 years)

    Pros

    Great Company to work for. Challenging! Travel Globally! Awesome suite of products! Good 401(k). Work/life balance. Ability to work from home and in office.

    Cons

    Would have given 4 stars if it weren't for the unpredictable furloughs on a regular basis since 2013. Occur multiple times/year and normally 90-180 days apart. Company grows drastically and then suddenly furloughs. Salaries could be better.

    Advice to Management

    Stop the furloughs. Don't try to grow the company too fast because the hard workers end up paying the price.


  4. Helpful (3)

    "Used to be a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Westlake, TX
    Current Employee - Senior Business Analyst in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sabre full-time (More than 10 years)

    Pros

    work life balance and benefits are fantastic. There is the opportunity to work from home and the health benefits are better than most I've seen.

    Cons

    morale is horrible. Constant layoffs. Constant reorgs and lay-offs.

    Advice to Management

    Find a mission and stick to it.


  5. Helpful (5)

    "Going downhill. It WILL get worst before it "might" get better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Airline Solutions in Dallas, TX
    Current Employee - Manager, Airline Solutions in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sabre full-time (More than 5 years)

    Pros

    Decent salary. Some amazing colleagues.

    Cons

    Poor morale. People jumping ship, Lay-offs, Unstable, Unreliable HR/Admin/Execs

    Advice to Management

    Stop milking the system and protecting friends that are useless. Get your act together and get a strategy that can be executed.


  6. Helpful (3)

    "Used to be great place to work before IPO but deteriorating fast..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal
    Current Employee - Principal
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sabre full-time (More than 5 years)

    Pros

    Decent pay and benefits.

    Cons

    Annual massive layoffs, no remote wfh options, incompetent management, new CEO every year, tense atmosphere (which used to be casual with plenty of social activities).

    Advice to Management

    If you're going to advertise as a Tech company, at least invest in some current technology. Start the layoffs at the top and get some competent, fun management back who will appreciate their employees.


  7. Helpful (3)

    "Product Owner/Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Product Manager in Southlake, TX
    Former Employee - Principal Product Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 5 years)

    Pros

    Lots of opportunities for advancement. Nice headquarters campus in Southlake. Lots of friendly employees and former airline employees. Pay and benefits are competitive if you have supportive management. Most managers are supportive of work from home policies.

    Cons

    No loyalty to employees especially those with experience. Some horrible managers, directors etc. How they get promoted is beyond me but it's who you know not what you know in this company. They also hire a lot of MBA's that don't know the business but get treated like they are going to save the company. Too much turnover of CEO/upper management which has caused a lot of chaos in the company the last few years. Not a good place to be in my opinion. Often lack of direction from management as the are either bad managers or too busy to give direction. Employees below director level are treated as expendable regardless of their experience.

    Advice to Management

    Do a better job of supporting and promoting your own employees instead of always looking outside for MBA's. Keep your experienced employees instead of laying them off when they reach a certain pay threshold. Stop the churn of CEO's otherwise you'll keep losing good people.

  8. Helpful (11)

    "Mediocrity at best, malicious at worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Southlake, TX
    Current Employee - Communications in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sabre full-time (More than a year)

    Pros

    Above market rate pay, solid benefits, decent cafeteria. There are pockets of dedicated workers that care about their work. If you can find them, you can do excellent work.

    Cons

    Rudderless company, disconnected leadership, poor self-awareness. Slow to fire, and fast to hire. This leads to a culture of mediocrity and a kick-the-can mentality without any accountability. Everyone is trying to pawn work off on everyone else rather than take responsibility themselves. Leaders do not lead. An uneasy lack of clarity permeates every layer of the organization. This reinforces the silo mentality and demoralized those who truly care about their careers and want to do great work. Stay here too long, and risk becoming just like those people. Young people who want a flexible work environment beware -- the flexible days are over. It's an 8-6 desk job, not matter how far out you have to commute into the boonies. No desire to offer anything else. Sabre is the essence of Corporate: layer of bureaucracy, inconsistent application of culture ideals and company policies, and an overall feeling of a blend between "The Office" and "Groundhog Day."

    Advice to Management

    Some of you make millions of dollars. Most of us don't. When people ask for flexible work environments so they can take care of their non-work lives, you shouldn't treat them with disdain. It's nice that you can afford a nanny to take care of your kids -- most of us can't. You truly have no idea what's going on with the rank-and-file: disillusionment, disengagement, frustration and pure soul-sucking pain.


  9. Helpful (9)

    "Big changes in the wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Contributor in Southlake, TX
    Former Employee - Senior Systems Contributor in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 5 years)

    Pros

    Nice Campus, lots of good people, diverse and accepting workplace.

    Cons

    Below market compensation, benefit standards are in decline, upper management lacks understanding of business and systems, work/life balance priorities in freefall, corporate culture is quickly turning toxic, HR is less than useful (doesn't seem to care about people at all).

    Advice to Management

    Suspend the mass hiring/layoff cycle until after you reorganize so you have a clear picture of what and who you need to be successful. You're a technology company first. Make sure you have any team that supports a technology system under IT (like every other successful technology company out there). Stop moving system support teams from one unrelated department to another and stop placing them under the purview of leadership with no IT experience. Look for teams/systems which benefit from longevity of membership and stop hiring the cheapest people, training them to worth more then refusing to pay them what they are worth. Constant turnover is acceptable in some departments where little training is required. System support teams which require a year or more of ramp up DO NOT benefit from this strategy. It's faddish, has been tried and has failed in enough industries to warrant skepticism. If you insist on following this model; at least attempt to limit it to only those departments which can withstand the attrition.


  10. Helpful (7)

    "Very uneven experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Communications Manager in Southlake, TX
    Former Employee - Corporate Communications Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sabre full-time

    Pros

    Decent pay and benefits; Chance to work with global team

    Cons

    Executive leadership out of touch with rank and file; HR team unapproachable about issues with senior leaders; software company that doesn't update its technology; No strategic direction within Corporate Communications team leadership

    Advice to Management

    Do a few things well instead of many things poorly


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