Saddlebrook Resorts Reviews | Glassdoor

Saddlebrook Resorts Reviews

Updated August 17, 2017
12 reviews

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3.0
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Thomas L. Dempsey
6 Ratings

12 Employee Reviews

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  1. "Co-workers are great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Wesley Chapel, FL
    Current Employee - Front Desk Agent in Wesley Chapel, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Saddlebrook Resorts full-time (Less than a year)

    Pros

    Co-workers are great. The best part about going to work are the other team members. Managers can be pretty cool at times as well. During busy season, you can generate a lot of overtime, if your department allows it.

    Cons

    During slow season in the summer time, hours are cut like crazy even if your full time. A lot of people end up getting a 2nd job during slow season just to make ends meet.


  2. "controller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saddlebrook Resorts full-time

    Pros

    looked like a place to retire

    Cons

    management is to old not up to times

    Advice to Management

    Family needs to sell

  3. "Amazing place to grow in your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Wesley Chapel, FL
    Current Employee - Marketing Specialist in Wesley Chapel, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Saddlebrook Resorts part-time (More than a year)

    Pros

    Amazing. Plenty of room to grow if you are a hard-worker. You will be rewarded for it. I have to figure a few of those other negative reviews are simply disgruntled, lazy employees.
    Everyone is so kind
    Open to good ideas
    Passionate place
    I've had a positive experience since the interview and I continue to enjoy my time. I would be happy for the rest of my career at Saddlebrook and I plan to make that happen.

    Cons

    Nothing! Be a hard worker and you will rise. I am only writing this much because I have a 20 word minimum.

    Advice to Management

    Keep appreciating your amazing employees.


  4. "Not a place to grow and develop for the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Saddlebrook Resorts full-time

    Pros

    Great staff, everyone knows each other so it is very tight knit and its a lovely resort to be at all day.

    Cons

    Dont tend to promote from within, and if they do its the family members. Not very full of praise for good work or ideas, and they are stuck in the 1970's. The resort was obviously great back then but they haven't moved with the times and it is incredibly difficult to get raises or a promotion.

    Advice to Management

    Update everything.


  5. "Difficult place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Made a lot of money in the food and beverage department

    Cons

    Terrible Management, poor staffing during busy seasons


  6. "They don't care about employees"

    StarStarStarStarStar
    Former Employee - Barista/Server/Server Assistant/Room Service/Banquet Server in Wesley Chapel, FL
    Former Employee - Barista/Server/Server Assistant/Room Service/Banquet Server in Wesley Chapel, FL

    I worked at Saddlebrook Resorts part-time (More than 3 years)

    Pros

    The employees are awesome and very professional.
    Some members and guests are very nice.
    It's good for hospitality experience especially since it's considered high end.
    The food is amazing ! They make almost everything from scratch and even make their own bread and pastries in their pastry kitchen.
    When it's busy you really make a lot.
    They have some employee functions that are nice.

    Cons

    They hire part time employees so they don't have to give them benefits but will work you overtime.
    They won't update anything and try to be exclusive to only high end customers.
    They will work you 18 hours in a shift then make you do this for days straight.
    They will let you go because your pregnant and won't accommodate you. Don't work here if you plan on having kids.
    They make you do a three person job by yourself to save money.
    They won't give you a raise no matter how long you work there.
    The management is very inconsistent and some were inexperienced.
    A lot of micromanaging
    You could have great secret shoppers then mess up once and they will fire you or move you to another department .
    The owner is sexist and racist .

    Advice to Management

    Stop letting the owner make all the decisions. The place had such great potential but because he won't allow change the place looks like it's stuck in the 80s.


  7. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team of teachers that are dedicated to teaching children from around the world

    Cons

    The only con would be that there were not more days in the year to work at this great place

  8. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Chicago, IL
    Former Employee - Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Saddlebrook Resorts (More than a year)

    Pros

    Great place to work. Wonderful staff and very helpful during my internship there.

    Cons

    Nothing - would love to work there again.


  9. "Bias"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front Deck Agent in Wesley Chapel, FL
    Former Employee - Front Deck Agent in Wesley Chapel, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saddlebrook Resorts part-time (More than 5 years)

    Pros

    Starter job into hospitality field

    Cons

    poor management, inconsistent policy, privately owned and operated. This resort used to have potential for growth and profit, the owner refuses to update the property or even buy new roofing which leaks, the managers are not consistent with policies across the board. managers pick and choose which rules they want to apply and to whom they will apply to. The point system for disciplinary action is the number one in broken policy.

    Advice to Management

    be fair and consistent to all employees, owner needs to update resort completely


  10. "Poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The people you will with are great and the customers are nice to deal with.

    Cons

    You will be discriminated against if you are a working mom. Management will make you feel like you will lose your job if you have to call in due to child or personal illness. I was asked to provide dr.s notes when my child was ill. I have never been asked for that at any other job. You will be scheduled for shifts that you have already indicated you can not work, and if you can't find a way to make it you will be written up. I was also threatened physical violence by a house keeper for no reason and management did nothing to address the situation.

    Advice to Management

    Take threats of physical violence seriously and fire the individual responsible. It is illegal to not take appropriate action in such matters.


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