Safe Auto Reviews | Glassdoor

Safe Auto Reviews

Updated February 21, 2017
52 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Ari Deshe
27 Ratings

52 Employee Reviews

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Pros
Cons
  • Little concern for employees by upper management (in 5 reviews)

  • Turnover is high because of the stress and the claims department is consistently short staffed (in 3 reviews)

More Pros and Cons

  1. "Software Developer"

    Star Star Star Star Star
    Current Employee - Software Developer in Columbus, OH
    Current Employee - Software Developer in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Safe Auto full-time (More than a year)

    Pros

    Great friendly and cooperative team.

    Cons

    Too much of work pressure at times.


  2. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Columbus, OH
    Current Employee - CSR-1 in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Safe Auto full-time (More than 3 years)

    Pros

    casual, coworkers are generally nice. nice office

    Cons

    low pay, jobs are being outsourced to Mexico. Supervisors need more trying, if they like you different rules. On eggshells, instead of laying people off, don't start making up different rules to force employee out or fired.

    Advice to Management

    If your going to outsource to Mexico be a decent company, offer severance pay and or unemployment. Really trying get rid of employees That work hard and long hours a chance to find a new job.


  3. Helpful (1)

    "As with the insurance policies - let the buyer beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims in Columbus, OH
    Former Employee - Claims in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Safe Auto full-time (More than a year)

    Pros

    - Great people with decent intentions
    - Some autonomy
    - Some helpful managers

    Cons

    - Constantly shifting priorities
     - Extremely low pay
     - Horrible health insurance and other benefits
     - Unpleasant managers are rare...but when you encounter one, ouch - it's extremely negative
     - The technology sucks (computer terminals, anyone?)
     - Training sucks

    Advice to Management

    Attract talent and reward them for staying with SAIC - don't rachet up the pressure and add more claims without supporting your employees. Instead of doing some monthly recognition with a cheap cake, show that the employees actually mean something.


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  5. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    People in the company are nice and helpful.

    Cons

    The efficiency of help desk is not that good.


  6. "Sales"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safe Auto full-time

    Pros

    Nice office
    Has a cafeteria
    Most people who work here are very nice

    Cons

    Management does not seem to care about its employees
    Shift bids


  7. Helpful (4)

    "Call Center Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Columbus, OH
    Former Employee - Sales Representative in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Safe Auto full-time (More than 10 years)

    Pros

    Great Co-Workers and most supervisors are great people.

    Cons

    If you have a position working on the phone in CSR or Sales, you are steerage. You are treated like a step child and micro-managed to death.

    Advice to Management

    This is to upper management (Ron.) Get a clue haw poorly CSR and Sales people are treated. Get some new blood at the top to run this show. We feel like we are walking on egg shells with a microscope up out rectums. The best thing that could ever happen to this company would be for it to be sold!


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Growing organizations that has experienced some pain points along the way.

    Cons

    Eliminated employee perks and benefits as they grew, then lost revenue. Has lost many great people in the last three years.

    Advice to Management

    Treat people the way you want to be treated.


  9. Helpful (3)

    "Casualty Claims Representative IV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casualty Claims Representative IV in Columbus, OH
    Current Employee - Casualty Claims Representative IV in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Safe Auto full-time (More than 10 years)

    Pros

    Good team environment, business casual dress, flexible with hours, nice location to work with plenty restaurants and stores nearby, cafeteria and a wellness coach

    Cons

    Work-load unreasonable, always understaffed, unrealistic goals and metrics to meet, too focused on a process and not on the people

    Advice to Management

    If you want high quality work from your employees, give them a reasonable workload (100-140 files (with multiple exposures), not 150-190). There also appears to be a communication breakdown between management and staff. We always hear about how the company is doing in profits and selling premium, or what they plan to do to help claims staff, but there is no follow through.


  10. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer
    Former Employee - Network Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Safe Auto full-time (More than 3 years)

    Pros

    Out of the few call centers I have worked for, SafeAuto treated their employees fairly well.

    Cons

    Same as any company, too many last minute decisions.


  11. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Laid back environment, management is awesome,

    Cons

    Forced into positions, management shows favoritism, benefits are ok

    Advice to Management

    Try to make the environment more exciting, have contest



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