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Sage Hospitality Reviews

Updated February 18, 2018
179 reviews

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3.4
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Recommend to a friend
Approve of CEO
Sage Hospitality President and CEO Walter L. Isenberg
Walter L. Isenberg
104 Ratings

179 Employee Reviews

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Pros
  • good benefits( just because the place where I work is part of the Hilton) (in 7 reviews)

  • Great benefits; great access to upper management and great opportunities to advance if ever approached or available (in 7 reviews)

Cons
  • Upper management is complacent and too comfortable (in 10 reviews)

  • Back to the low pay everyone seems to look out for number one instead of taking care of the people that do the grunt work so turn over rate is high (in 7 reviews)

More Pros and Cons

  1. "Constant growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I would recommend to anyone especially someone interested in possible relocation and growing within a company.

    Cons

    Working at a newer hotel within the Sage portfolio so it is still defining the culture but as development continues, it has been a great collaboration between the property and corporate.

    Sage Hospitality Response

    Dec 11, 2017 – Co-Founder, President and CEO

    Thank you for the great review. Sage offers numerous opportunities for those who want to stay in one place and grow or for those who love to relocate and try various opportunities. Our portfolio is... More


  2. "To little Too late!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sage Hospitality full-time (Less than a year)

    Pros

    99% of staff were amazingly
    Clientele were fun

    Cons

    To many fires
    Would take a personal word over a Managers
    Claimed they did a little detective work on decision, never talked to anyone!
    Had no idea how to balance their core values, to obtain good help! Never trained for management, would just toss into fire

    Advice to Management

    A hotel will not run or bring in money when the “Guts” break down! Make decisions and take good workers with you, not the liars!

  3. "He"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage Hospitality full-time

    Pros

    Room for growth. Promote from within. Friendly and attentive management.

    Cons

    High turnover for some positions

    Advice to Management

    Keep a larger and more available staff


  4. "Hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sage Hospitality full-time (More than 8 years)

    Pros

    Hotel discounts and
    meal discounts in the restaurants but was 50% and now 25%

    Cons

    No insurance
    Long hours without considering that people need a basic start and finish working time. Very unpredictable.

    Advice to Management

    Corporate has no respect for the people who work hard day in and out for the company at a low pay. General feeling was that corporate was insincere to workers while they met there goals.


  5. Helpful (2)

    "poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Philadelphia, PA
    Current Employee - Front Desk Receptionist in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Sage Hospitality full-time (Less than a year)

    Pros

    good benefits( just because the place where I work is part of the Hilton). new hotel. located in Philadelphia.

    Cons

    Management is so greedy. they only care about having their pockets full of money and keep them for themselves making sure they get a big bonus in the end of the year and pretending that we do not know what is going on. hourly rate even after the raise is NOTHING compare to what you do and how much you give to the company and guests every single day. people are so fake and so employees. We always have to pretend that we are happy.
     Food in the cafeteria is not good either. We do not want lobster and crabs but not even food with mold left outside all day.
    Employees keep getting sick because the food is not fresh especially during the weekend when HR, Sales and Accounting department are not here.
    We do not feel appreciated at all. there is not a chance or opportunity to grow in a company like that. seems that when they are positions open, they hire somebody who already has experience in the field and is coming from another property.. instead of training you.

    Advice to Management

    You should care about your employees so much MORE. We represent your company and you should care about our needs just like we care about our guests!

    Sage Hospitality Response

    Dec 28, 2017 – General Manager - The Logan Hotel

    Dear Logan Receptionist,

    Thank you for sharing your feedback and concerns regarding your experience at The Logan. Providing a great working experience where there is genuine care and concern for... More


  6. Helpful (1)

    "Greedy Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Philadelphia, PA
    Current Employee - Front Desk Agent in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sage Hospitality full-time (Less than a year)

    Pros

    Meeting some great local talent to work with. Vibrant staff with lots of potential.

    Cons

    Very bad morale amongst employees. Upper Management is too submissive to owners, they do not stand up to owners to increase hourly pays to match the going rate in the city. Too much work on hourly employees while upper management micromanages. Also they are so out of touch with operational staff, they work conceptually rather than seeing first hand how decisions affect staff and operation. Lastly, very low advancement opportunities if you don't know the right people. Nothing based on merit, or knowledge.

    Advice to Management

    Value your hourly employees as they are the face of your company. Genuinely be interested in looking out for the "little guys". Be leaders NOT bosses. Don't scam staff out of earned incentive funds.

    Sage Hospitality Response

    Dec 28, 2017 – General Manager - The Logan Hotel

    Dear Logan Front Desk,

    I appreciate you taking the time to share your feedback regarding your current working experience at the Logan. I agree with you that we have some of the very best local... More


  7. "Housing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage Hospitality full-time

    Pros

    Great benefits; great access to upper management and great opportunities to advance if ever approached or available

    Cons

    Tough to advance if there aren't any positions to advance to. Hard to prove yourself at times

    Sage Hospitality Response

    Dec 11, 2017 – Co-Founder, President and CEO

    I appreciate your review of Sage. Our employees are the most important asset we have so we work hard to provide great benefits to attract and retain talent. At Sage we have numerous opportunities... More

  8. "Growing Hospitality Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sage Hospitality full-time

    Pros

    Awesome products, great group of people to work with.

    Cons

    Too much work for the staff to keep up with. Most are overwhelmed and need help.

    Advice to Management

    Take a look at your staffing model or you will continue to lose good people.

    Sage Hospitality Response

    Dec 11, 2017 – Co-Founder, President and CEO

    Thank you for your review on Glass Door. I do take each of these reviews seriously and hope to improve the company by each comment I receive. I appreciate your observation about staffing and hope... More


  9. "pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sage Hospitality full-time

    Pros

    you get to meet and work with amazing people!

    Cons

    Some customers don't respect you.

    Sage Hospitality Response

    Dec 11, 2017 – Co-Founder, President and CEO

    I appreciate your review and am happy to see that you enjoy the people you work with. We work hard to grow a culture at Sage and attract the best people in the industry. Your comment about... More


  10. "Amazing career opportunities for the hard working and open minded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Finance and Administration
    Current Employee - Director of Finance and Administration
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage Hospitality full-time (More than a year)

    Pros

    Career advancement opportunities, decent compensation in an industry that is racing to the bottom, accesible knowledge and training, and exciting future for the company. If you can work with ambiguity and are excited to be a part of a rapidly growing company with a touch of growing pains the experience is great

    Cons

    Lack of connection to the actual challenges staff go through every day, great vision for the future but due to rapid growth company sometimes struggles to maintain simple processes, communication is not very good with too ideas without much action. If you are not an energetic learner and a self-starter you will not be happy or find much actual guidance.

    Advice to Management

    Improve on boarding, give associates clear direction on what’s expected of them, and improve the technology and support we have at he property level before making huge changes hay don’t help anyone outside of the corporate office.

    Sage Hospitality Response

    Dec 11, 2017 – Co-Founder, President and CEO

    Thank you for the great detailed review on Glassdoor. My take away from your review is that when we as a company remain transparent, we will continue to attract the energetic learners and... More


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