Saia LTL Freight 262 Reviews | Glassdoor

Saia LTL Freight Reviews

Updated March 20, 2017
262 reviews

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262 Employee Reviews

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Pros
  • The pay is good they have many benefits like dock to driver program which the top pay I heard is 25 (in 48 reviews)

  • Good pay and benefits are good also (in 19 reviews)

Cons
  • Not all employees share in the same ideas and culture that upper management had in place at the time (in 13 reviews)

  • Work-life balance can be a struggle, but that's to be expected at any LTL company (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Driver cams"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linehaul Driver in Memphis, TN
    Current Employee - Linehaul Driver in Memphis, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Saia LTL Freight full-time (More than 5 years)

    Pros

    Great pay and benefits, I have been at saia 5 years. Love my job until well here comes the cons

    Cons

    New Freightline trucks with driver cams in all trucks by 2018. Writing drivers up for ridiculous stuff. Like taking a drink of water. The people reviewing these videos have never seen the inside of a truck so they have no idea what we deal with. Also putting Bose Ride System seats in new trucks. They adjust to your weight and you can not let air out. They are very uncomfortable to myself and a lot of drives I have talked to

    Advice to Management

    Let experienced drivers review driver cam videos. Save the money that you spend on over priced seat and return it to the employees

    Saia LTL Freight Response

    Feb 21, 2017 – Saia LTL Freight

    Thank you for taking the time to submit your feedback. In order for our company to be successful, it is critical that we have open communication and dialogue with our most important asset- our ... More


  2. "Sales Rep"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saia LTL Freight full-time (More than 8 years)

    Pros

    Good people to work with

    Cons

    none to share at this time

    Advice to Management

    Listen to your people in the field

    Saia LTL Freight Response

    Feb 14, 2017 – Saia LTL Freight

    We appreciate you taking the time to submit your review. Our employees out in the field are the face of our company so it is critical to ensure their voices are heard. We will pass your comments to ... More


  3. "great pay and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saia LTL Freight full-time

    Pros

    Pay , room for advancement

    Cons

    Can't think of any. Great company

    Saia LTL Freight Response

    Feb 14, 2017 – Saia LTL Freight

    We appreciate you taking the time to submit your review. Our employees out in the field are the face of our company so it is critical to ensure their voices are heard. We will pass your comments to ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Saia"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Saia LTL Freight full-time

    Pros

    Stable company with great benefits

    Cons

    Lack of opportunities to advance.

    Saia LTL Freight Response

    Feb 14, 2017 – Saia LTL Freight

    We are pleased to hear you enjoyed our benefits package. We pride ourselves on having one of the best benefits packages in the industry. We will forward your comment regarding lack of opportunities ... More


  6. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physical Therapist in Wichita, KS
    Former Employee - Physical Therapist in Wichita, KS
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Saia LTL Freight full-time (More than 10 years)

    Pros

    Good pay, great people to work with

    Cons

    Poor morale among employees, employees care more than management

    Advice to Management

    Listen to your employees

    Saia LTL Freight Response

    Feb 14, 2017 – Saia LTL Freight

    We are pleased to hear you enjoyed our benefits package. We pride ourselves on having one of the best benefits packages in the industry. We will forward your comment regarding lack of opportunities ... More


  7. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Saia LTL Freight full-time

    Pros

    The weekly Wednesday payroll is the best.

    Cons

    Customer Service is very stressful as they take the brunt of all mistakes whether made by them or the terminals or management. Also terminals lie a lot about info when you call to track shipments, therefore making you look bad because you are the one actually interacting with the customer and Management lets them get away with it.

    Advice to Management

    Watch the terminals more closely & stop micromanaging customer service when they only try to resolve issues. Listen to your reps, they know firsthand.


  8. "CUSTOMER SERVICE REP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative Customized Accounts in Boise, ID
    Current Employee - Customer Service Representative Customized Accounts in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saia LTL Freight full-time (More than 5 years)

    Pros

    Very good pay, but tough job. Wonderful atmosphere and great people. The best supervisors very understanding and want you to succeed. I do love my bosses which I have never said that about any other job i have ever had.

    Cons

    There is a lot of multi tasking and the job can be very stressful but again when you are just starting out there is a lot of help for you. They want you to succeed and be good at the job. They do not give enough vacation time is my only complaint.

    Advice to Management

    i really don't have any advice, i like the way that they are doing things right now and I do like my job!

    Saia LTL Freight Response

    Jan 18, 2017 – Saia LTL Freight

    We appreciate you submitting your feedback regarding your experience at Saia. We know how difficult it can be working in customer service, however we are glad to hear the training has paid off and ... More


  9. "Sales Executive"

    Star Star Star Star Star
    Former Employee - Market Research in Humble, TX
    Former Employee - Market Research in Humble, TX

    I worked at Saia LTL Freight (Less than a year)

    Pros

    Great people to work with

    Cons

    Paperwork is overwhelming for sales in LTL industry


  10. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saia LTL Freight full-time

    Pros

    Good Pay, Company car and benefits

    Cons

    Too much paperwork and unreal expectation levels

    Advice to Management

    streamline paperwork so the sales rep has time to generate business


  11. "Not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Acquisition Representative in Johns Creek, GA
    Former Employee - Business Acquisition Representative in Johns Creek, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good people working there, not a whole lot to say on this column

    Cons

    Hours sucked, micromanagement, and heavy phone calls, leads weren't new.

    Advice to Management

    Let people do their job and don't be threatening after 2 months when I'm doing as well as senior team members



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