Saks Fifth Avenue Reviews in Naples, FL | Glassdoor

Saks Fifth Avenue Naples Reviews

Updated February 20, 2017
9 reviews

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Naples, FL

1.9
Star Star Star Star Star
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Marc Metrick
3 Ratings

9 Employee Reviews

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Pros
Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 30 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 23 reviews)

More Pros and Cons

  1. "Sales plerson"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Naples, FL
    Current Employee - Sales Associate in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Good work environment and great discount

    Cons

    Hard to build clientele

    Advice to Management

    None


  2. Helpful (2)

    "Unattainable, unrealistic goals and measurement standards. Horrid."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Specialist in Naples, FL
    Former Employee - Beauty Specialist in Naples, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Fun co-workers, beautiful merchandise, learn about trends and be the first to see new merchandise,

    Cons

    Antiquated POS system, emailing and clientele system is outdated. Micromanagement, rude entitled customers, rigid scheduling, no stock, constantly running out of stock

    Advice to Management

    Be positive, build up your people, smile. Nasty attitudes and no respect. The worst on boarding for new hires. Goals and expectations are unrealistic.


  3. Helpful (3)

    "Don't judge a book by its cover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naples, FL
    Current Employee - Anonymous Employee in Naples, FL
    Doesn't Recommend

    I have been working at Saks Fifth Avenue part-time

    Pros

    Great discount.
    Decent hourly pay without commission

    Cons

    Management all over the place, treats only high commission sales associates with respect.
    Lack of communication
    High School feeling
    Inconsistent
    Commission is impossible to make, unless you are designated in high priced areas
    Non-stop gossip

    Advice to Management

    Take more training
    Treat all associates the same
    Read the handbook


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  5. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Naples, FL
    Former Employee - Retail Sales Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue part-time

    Pros

    The store is located in a beautiful location and does offer good employee discounts. High fashion merchandise

    Cons

    This is the most negative atmosphere I have ever experienced! Management is visible for the 10 minute meeting in the morning and then disappears for the remainder of the day. The store is very seasonal but if sales are down, management tells you to harass your clients more by calling, texting, emailing them more.
    The store has no warmth or appeal. Locals refuse to shop there due to the negative attitude within.
    Competition between associates is fierce and management actually encourages that philosophy in order to try to increase the bottom line..

    Advice to Management

    Back up your employees. Walk the floor once in a while and know what your associates are actually dealing with on a day-to-day basis. Don't use your office as an Ivory Tower to close your eyes to reality.


  6. Helpful (6)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naples, FL
    Current Employee - Anonymous Employee in Naples, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Saks Fifth Avenue full-time (More than 5 years)

    Pros

    Employees discount
    Playing dress up and learning new fashion trends.

    Cons

    Executive and upper management are the worse I've ever experienced in my 25 years of retail. Corporate greed is all they care about get the clients money is top priority.

    Advice to Management

    Needs new management all around.Need management who shows compassion and treats the associates with respect.


  7. Helpful (2)

    "Simply put..Pathetic"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Retail Sales Associate in Naples, FL
    Former Employee - Retail Sales Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Saks Fifth Avenue part-time (More than 3 years)

    Pros

    The discount. Actually, some decent people do work there.

    Cons

    From day one you will know if you are "liked or not." If you are not liked, you never will be so you either tough it out or leave. Management only recognizes the employees who have a big book. Anybody else? They look right through you, as though you don't exist. Favoritism runs rampant. They thrive on the chronic complainers who wear a path to the executive office. This is greed in the retail world. The more money you make the more you WANT to make. No matter who you kick or step on to do it. And the bosses encourage it. As a matter of fact? If you don't do it? Re-read the first sentence....

    Advice to Management

    Start over, then train managers in all aspects of MANAGEMENT. Include the top 10 things you should never say to an employee.....


  8. Helpful (8)

    "If you're a loud-mouthed bully with a high school education this is the place for you."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Naples, FL
    Former Employee - Commissioned Sales Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    The employee discount is pretty standard - 30% off full price and 25% off sale.

    Cons

    The draw plus commission pay works well during "season" which only lasts a few months. The rest of the year it's a nightmare because the store is completely empty and you're expected to harass your clients by phone, email and text every day of the week to boost sales. Management holds you responsible for the lack of clients in the summer. The result is that associates are driven to cheating, lying and fighting over the smallest sales.The really successful sales associates here are loud, pushy and aggressive. This store is the furthest from a luxury experience that you can imagine. It is closer to an open fruit and vegetable market where the sellers shout out to you as you pass by to purchase their wares. With few exceptions, the associates are abused and unhappy which makes for a miserable work experience. Work here only if you're desperate or already have a million dollar book and can go directly to the 5th Avenue Club where there is a higher level of employee. The only members of management who can read or write are in HR.

    Advice to Management

    Take a good, long look at yourselves in the mirror. You are the problem. Go to the gym, fall in love, find a hobby or see a shrink. Every single manager seems miserable and borderline suicidal. Be leaders and get your hands dirty instead of micromanaging. Inspire your employees rather than shouting insults at them.


  9. "Beauty Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Naples, FL
    Current Employee - Beauty Advisor in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount (20% off beauty, 40% off everything else) , if you're full time you always work 37 hours, great company

    Cons

    Inventory , work / life balance wasn't ideal

    Advice to Management

    Management was good


  10. Helpful (2)

    "The promise you the world in training and then you realize they want you to drink the kool-ade."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naples, FL
    Current Employee - Anonymous Employee in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Money can be good if you sell.

    Cons

    If you don't sell you're screwed.

    Management has no idea what's going on in the real world.

    Advice to Management

    Treat your employees like people instead of numbers.



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