Saks Fifth Avenue Reviews in Naples, FL | Glassdoor

Saks Fifth Avenue Naples Reviews

Updated September 3, 2017
13 reviews

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Naples, FL

1.9
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Richard Baker
2 Ratings

13 Employee Reviews

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Pros
Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 33 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 24 reviews)

More Pros and Cons

  1. Helpful (3)

    "Company of a former company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sakes Associate in Naples, FL
    Former Employee - Sakes Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    The people - sales associates are what makes this company. . There isn't much more that is positive.

    Many companies have better technologies than Saks

    Cons

    Management is dishonest and not very helpful. Too many of the managers on the floor are not interested in anything but themselves

    Advice to Management

    Your stores that are seasonal are just that and nothing can change that! Realize it and either close the door or really compensate your associates. To work 20-30 years for a company and get a $85 paycheck for a week is a crime.


  2. Helpful (2)

    "Terrible Pay structure, Low Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Naples, FL
    Former Employee - Sales in Naples, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Discount on Designer brands and Off 5th, however you have to open a Saks credit card to receive your discount so 40% off full price merchandise with a 25% interest rate is really only like receiving 15% off and 30% off at Off 5th stores is like getting only 5% off. Worth it? No probably not.

    Cons

    Coming into this retailer highly qualified like many of the other sales associates are however treated like washed up talent and you cannot ever grow within the store you are in only be able to receive a promotion at located another store, which the closest one is over 100 miles away.
    The draw versus commission pay structure is laughable, although it won't change unless there is a class action lawsuit like they did NY and Cali which Saks ended up folding and settling with those employees AND had to switch pay structure from draw vs. comm to Hourly Plus Comm! But, trust me you and fellow employees (or former employees) would have to get together to form a class action suit before they change pay structures. Why? Because they are making FAR TOO MUCH MONEY FROM YOU!
    Also, because of this structure and "every man (or lady) for himself" mentality. Moral is incredibly low, shark like behavior encouraged among associates and even awarded. The HR lady was fired, second one two years my guess is she looked after the company bottom dollar while keeping employees under her thumb instead of doing what her job actually was, protecting the employee.
    Some managers can never be found on the floor and since there is no HR associates are suppose to turn to their managers for guidance. What you find instead is management telling you they are not babysitters, can't you figure it out on your own, have you approached the individual you had a problem with or complete crickets of a response. Even upper management only scratch the surface of actually appearing to have actual genuine interest in their employees. It's all metrics. Which is all fine and good many people are driven by metrics I know I am but when employees are being put down and disregarded it makes for a toxic work environment.

    Advice to Management

    Don't reward bad behavior from Sales associates that bully other sales associates to make a sale and bluntly disregard company policies even if they are a "million dollar book" they still have to follow corporate rules just like everyone else.
    Make yourself not only available to your staff but actually take action when needed to create a harmonious work team-like environment.
    It's no new news that the company is struggling with lay-offs and failing to meet numbers but having employees pay to be there especially from a truly season resort store you should wipe out deficit or better yet actually compensate a competitive hourly wage plus commission.

  3. "love it if you love fashion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Naples, FL
    Current Employee - Sales Representative in Naples, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Saks Fifth Avenue full-time (More than 3 years)

    Pros

    you lernd alot about brands

    Cons

    comission vs drag it sucks

    Advice to Management

    good


  4. Helpful (3)

    "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Naples, FL
    Former Employee - Sales Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (More than a year)

    Pros

    - Great discount
    - Steady schedule, hours don't fluctuate much

    Cons

    - Catty/petty coworkers that do nothing but gossip
    - Draw versus commission pay means you might end up owing money back to the company if you have a bad quarter/season
    - Transferring to another store if you move requires interviewing at that store. How ridiculous is this? You work for the company, and even if you meet your sales goals and everything, the store you're going to demands you interview with them and even do a menial 'product demonstration' as if you've never worked for them before
    - Managers are hired from outside the company

    Advice to Management

    - Promote from within
    - Weed out hostile coworkers
    - Stop treating employees like numbers. You should be honored that someone wants to stay within the company if they move to another city where a store exists.


  5. Helpful (4)

    "Unattainable, unrealistic goals and measurement standards. Horrid."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Specialist in Naples, FL
    Former Employee - Beauty Specialist in Naples, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Fun co-workers, beautiful merchandise, learn about trends and be the first to see new merchandise,

    Cons

    Antiquated POS system, emailing and clientele system is outdated. Micromanagement, rude entitled customers, rigid scheduling, no stock, constantly running out of stock

    Advice to Management

    Be positive, build up your people, smile. Nasty attitudes and no respect. The worst on boarding for new hires. Goals and expectations are unrealistic.


  6. Helpful (4)

    "Don't judge a book by its cover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naples, FL
    Current Employee - Anonymous Employee in Naples, FL
    Doesn't Recommend

    I have been working at Saks Fifth Avenue part-time

    Pros

    Great discount.
    Decent hourly pay without commission

    Cons

    Management all over the place, treats only high commission sales associates with respect.
    Lack of communication
    High School feeling
    Inconsistent
    Commission is impossible to make, unless you are designated in high priced areas
    Non-stop gossip

    Advice to Management

    Take more training
    Treat all associates the same
    Read the handbook


  7. "Sales plerson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Naples, FL
    Current Employee - Sales Associate in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Good work environment and great discount

    Cons

    Hard to build clientele

    Advice to Management

    None

  8. Helpful (2)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Naples, FL
    Former Employee - Retail Sales Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue part-time

    Pros

    The store is located in a beautiful location and does offer good employee discounts. High fashion merchandise

    Cons

    This is the most negative atmosphere I have ever experienced! Management is visible for the 10 minute meeting in the morning and then disappears for the remainder of the day. The store is very seasonal but if sales are down, management tells you to harass your clients more by calling, texting, emailing them more.
    The store has no warmth or appeal. Locals refuse to shop there due to the negative attitude within.
    Competition between associates is fierce and management actually encourages that philosophy in order to try to increase the bottom line..

    Advice to Management

    Back up your employees. Walk the floor once in a while and know what your associates are actually dealing with on a day-to-day basis. Don't use your office as an Ivory Tower to close your eyes to reality.


  9. Helpful (6)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naples, FL
    Current Employee - Anonymous Employee in Naples, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Saks Fifth Avenue full-time (More than 5 years)

    Pros

    Employees discount
    Playing dress up and learning new fashion trends.

    Cons

    Executive and upper management are the worse I've ever experienced in my 25 years of retail. Corporate greed is all they care about get the clients money is top priority.

    Advice to Management

    Needs new management all around.Need management who shows compassion and treats the associates with respect.


  10. Helpful (2)

    "Simply put..Pathetic"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Retail Sales Associate in Naples, FL
    Former Employee - Retail Sales Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Saks Fifth Avenue part-time (More than 3 years)

    Pros

    The discount. Actually, some decent people do work there.

    Cons

    From day one you will know if you are "liked or not." If you are not liked, you never will be so you either tough it out or leave. Management only recognizes the employees who have a big book. Anybody else? They look right through you, as though you don't exist. Favoritism runs rampant. They thrive on the chronic complainers who wear a path to the executive office. This is greed in the retail world. The more money you make the more you WANT to make. No matter who you kick or step on to do it. And the bosses encourage it. As a matter of fact? If you don't do it? Re-read the first sentence....

    Advice to Management

    Start over, then train managers in all aspects of MANAGEMENT. Include the top 10 things you should never say to an employee.....


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