Saks Fifth Avenue Employee Reviews | Glassdoor

Saks Fifth Avenue Reviews

Updated February 22, 2017
971 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Marc Metrick
103 Ratings

971 Employee Reviews

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Pros
Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 30 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 23 reviews)

More Pros and Cons

  1. Helpful (2)

    "The Best in Luxury Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Manager in Washington, DC
    Current Employee - Selling Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time (More than 3 years)

    Pros

    Working with top talent in industry for the most forward looking luxury department store.

    Cons

    Integration with HBC is causing short-term system integration problems. IT is woefully out-of-date which slows down and frustrates customers and their experience. Smaller market doors can be neglected.

    Advice to Management

    Increased transparency on struggles with IT integration. More thorough training on luxury selling skills for new associates.


  2. "Sales professional"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    Very professional, luxurious environment, great visuals.

    Cons

    Draw sales system should be eliminated


  3. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time

    Pros

    Nice people, good hours, one of the better retail shops on Union Square

    Cons

    Long hours standing, very loud, and low pay for the work required.


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  5. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue part-time (More than a year)

    Pros

    Good discount on beautiful clothes

    Cons

    Difficult to compete with online shoppers

    Advice to Management

    Treat your employees well for retention


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends

    I worked at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good pay. great people to work with

    Cons

    every dept is commission only


  7. Helpful (2)

    "SFA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jackson, MS
    Former Employee - Customer Service Representative in Jackson, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (More than 5 years)

    Pros

    Great benefits
    Bonuses
    On Site Café
    Option to work from home

    Cons

    Scheduling
    Micro Managing
    Work Life Balance
    No Room for Advancement

    Advice to Management

    Learn to listen to your employees


  8. "Good Expierience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    •Good benefits
    •Friendly and welcoming
    •Paid well
    •Great on resume
    •Discounts 30% and occasionally more
    •Fun Environment
    •Accommodating
    •Yearly Gratis
    •PTO
    •Discounted rates thru Hudson Bay
    (movie tickets)
    •$5-$10 for opening an account
    •Can have your phone on you at all times
    •Aloud an hour break and twenty minute break

    Cons

    •A LOT of standing around (No sitting)
    •Stuck up clientele
    •Free-standing store (not much walk ins)
    •Last minute schedules
    •Very strict on opening Saks accounts
    •Dress code can be demanding
    •Can be cliquey at times
    •Not much when it comes to raises

    Advice to Management

    Let the employees speak their minds more, I think more meetings too. Better training on lines throughout store.


  9. "AP Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AP Investigator in Tampa, FL
    Former Employee - AP Investigator in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Saks Fifth Avenue full-time (More than 3 years)

    Pros

    Friendly associates. Mgmt very supportive.

    Cons

    Was a pleasant experience working @ Saks


  10. Helpful (1)

    "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in New York, NY
    Current Employee - Assistant Buyer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good discount. Ability to work with great vendors. Beautiful new offices.

    Cons

    Poor communication from senior management, employees often left in the dark. Executive team claims to want to make Saks "a happy place to work." But fail to implement policies to make the work place happier resulting in a poor work/life balance. The career path is exceptionally long and office politics mandate if you are able to be promoted faster.

    Advice to Management

    Encourage employees to be happier in the workplace by allowing each employee to work from home at their own discretion. Management shouldn't make employees come in on holidays when vendors are closed as you aren't able to accomplish much. Invest in a real holiday party rather than bringing in cheap catered food.


  11. "Looks good from the outside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good Discounts but still too expensive to afford

    Cons

    bad pay structure and management dont care much about employees

    Advice to Management

    listen to employees, and restructure the pay scheme



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