Saks Fifth Avenue Employee Reviews | Glassdoor

Saks Fifth Avenue Reviews

Updated February 17, 2017
965 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
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Marc Metrick
102 Ratings

965 Employee Reviews

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Pros
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  1. Helpful (1)

    "The Best in Luxury Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Manager in Washington, DC
    Current Employee - Selling Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time (More than 3 years)

    Pros

    Working with top talent in industry for the most forward looking luxury department store.

    Cons

    Integration with HBC is causing short-term system integration problems. IT is woefully out-of-date which slows down and frustrates customers and their experience. Smaller market doors can be neglected.

    Advice to Management

    Increased transparency on struggles with IT integration. More thorough training on luxury selling skills for new associates.


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue part-time (More than a year)

    Pros

    Good discount on beautiful clothes

    Cons

    Difficult to compete with online shoppers

    Advice to Management

    Treat your employees well for retention


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends

    I worked at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good pay. great people to work with

    Cons

    every dept is commission only


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  5. Helpful (2)

    "SFA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jackson, MS
    Former Employee - Customer Service Representative in Jackson, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (More than 5 years)

    Pros

    Great benefits
    Bonuses
    On Site Café
    Option to work from home

    Cons

    Scheduling
    Micro Managing
    Work Life Balance
    No Room for Advancement

    Advice to Management

    Learn to listen to your employees


  6. "Good Expierience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    •Good benefits
    •Friendly and welcoming
    •Paid well
    •Great on resume
    •Discounts 30% and occasionally more
    •Fun Environment
    •Accommodating
    •Yearly Gratis
    •PTO
    •Discounted rates thru Hudson Bay
    (movie tickets)
    •$5-$10 for opening an account
    •Can have your phone on you at all times
    •Aloud an hour break and twenty minute break

    Cons

    •A LOT of standing around (No sitting)
    •Stuck up clientele
    •Free-standing store (not much walk ins)
    •Last minute schedules
    •Very strict on opening Saks accounts
    •Dress code can be demanding
    •Can be cliquey at times
    •Not much when it comes to raises

    Advice to Management

    Let the employees speak their minds more, I think more meetings too. Better training on lines throughout store.


  7. "AP Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AP Investigator in Tampa, FL
    Former Employee - AP Investigator in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Saks Fifth Avenue full-time (More than 3 years)

    Pros

    Friendly associates. Mgmt very supportive.

    Cons

    Was a pleasant experience working @ Saks


  8. "Executive Excellence Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue (Less than a year)

    Pros

    Very structured,organized program with helpful workshops.

    Cons

    Given mundane work. Not offered opportunity to create value.

    Advice to Management

    More one on one mentoring


  9. Helpful (1)

    "BUyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in New York, NY
    Former Employee - Buyer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Saks Fifth Avenue (More than 3 years)

    Pros

    Great Exposure and freedom to develop category

    Cons

    The job requires long hours and some weekends


  10. "Review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company Culture, Executive Excellence Training Program, Human Resources

    Cons

    Business Model, health care program,


  11. "Brand Ambassador"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    You are able to really expand your network!

    Cons

    You should get a base pay plus the same percent of commission.

    Advice to Management

    Promote from within and truly stand by molding your current associates



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