Saks Fifth Avenue Reviews | Glassdoor

Saks Fifth Avenue Reviews

Updated September 23, 2017
1,079 reviews

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2.8
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Richard Baker
27 Ratings

1,079 Employee Reviews

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Pros
Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 31 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 24 reviews)

More Pros and Cons

  1. "Not the Saks we knew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Manager in New York, NY
    Current Employee - Visual Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than 8 years)

    Pros

    Vendor relationships and fellow co workers

    Cons

    Horrible upper Management treat people like they are expendable threatening of job layoffs moths prior to a lay off so moral is bad and productivity is low they put people in creative positions up top who have not a clue of style or fashion who are quick to throw people under bus to save there own jobs. HBC has turning Saks to what Macy's did to Bloomingdales there is no longer a luxury feel Richard Baker only cares of real estate not the name on the building.

    Advice to Management

    Make your own decisions with out fear instead of waiting for answers from above that's why you are put in those positions and listening helps, listen to your associates for advice instead of feeling threatened that someone may actually know more then you.


  2. "Sales ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Saks Fifth Avenue full-time (More than a year)

    Pros

    Friendly work environment. Employee discount. Amazing product and vendors.

    Cons

    No raises. HBC cannot make up their minds regarding store operations.

    Advice to Management

    Please take care of your employees. Offer more money and you'll have less turnover.

  3. "Poor management, long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fragrance Specialist in Boston, MA
    Former Employee - Fragrance Specialist in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Discount, great people, convenient location

    Cons

    Poor management, long hours, quotas

    Advice to Management

    Spend time on the floor, have a positive attitude, pay more attention to results


  4. "Asset Protection Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Over time, Flexible work schedule, Pay is good

    Cons

    No promotion, Management are lazy and unprofessional, Lack of training, No Human Resources

    Advice to Management

    Have a better relationship with the associates, be more professional, train others so, one day they can be a manager,


  5. "Easy job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue full-time

    Pros

    Paid on performance, no micromanaging, nice bunch of coworkers.

    Cons

    The location I was in (South Florida) is slow in the summer, people traffic is lower = the sum of your paycheck.


  6. "Brick & Motor Job at Saks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Francisco, CA
    Former Employee - Sales Consultant in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    The commission rate is good.

    Cons

    The store foot traffic is pretty low.


  7. Helpful (1)

    "Command center analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ok job for someone who it just starting out in IT

    Cons

    Not a place for job growth and they don't want to pay what your worth. They are getting rid of all the people who know how to fix the systems they use

  8. Helpful (1)

    "Terrible Pay structure, Low Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Naples, FL
    Former Employee - Sales in Naples, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Discount on Designer brands and Off 5th, however you have to open a Saks credit card to receive your discount so 40% off full price merchandise with a 25% interest rate is really only like receiving 15% off and 30% off at Off 5th stores is like getting only 5% off. Worth it? No probably not.

    Cons

    Coming into this retailer highly qualified like many of the other sales associates are however treated like washed up talent and you cannot ever grow within the store you are in only be able to receive a promotion at located another store, which the closest one is over 100 miles away.
    The draw versus commission pay structure is laughable, although it won't change unless there is a class action lawsuit like they did NY and Cali which Saks ended up folding and settling with those employees AND had to switch pay structure from draw vs. comm to Hourly Plus Comm! But, trust me you and fellow employees (or former employees) would have to get together to form a class action suit before they change pay structures. Why? Because they are making FAR TOO MUCH MONEY FROM YOU!
    Also, because of this structure and "every man (or lady) for himself" mentality. Moral is incredibly low, shark like behavior encouraged among associates and even awarded. The HR lady was fired, second one two years my guess is she looked after the company bottom dollar while keeping employees under her thumb instead of doing what her job actually was, protecting the employee.
    Some managers can never be found on the floor and since there is no HR associates are suppose to turn to their managers for guidance. What you find instead is management telling you they are not babysitters, can't you figure it out on your own, have you approached the individual you had a problem with or complete crickets of a response. Even upper management only scratch the surface of actually appearing to have actual genuine interest in their employees. It's all metrics. Which is all fine and good many people are driven by metrics I know I am but when employees are being put down and disregarded it makes for a toxic work environment.

    Advice to Management

    Don't reward bad behavior from Sales associates that bully other sales associates to make a sale and bluntly disregard company policies even if they are a "million dollar book" they still have to follow corporate rules just like everyone else.
    Make yourself not only available to your staff but actually take action when needed to create a harmonious work team-like environment.
    It's no new news that the company is struggling with lay-offs and failing to meet numbers but having employees pay to be there especially from a truly season resort store you should wipe out deficit or better yet actually compensate a competitive hourly wage plus commission.


  9. "Saks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    Love customer service and pleasing clients

    Cons

    Hours are not great

    Advice to Management

    Be more flexible about the in times


  10. Helpful (2)

    "Company of a former company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sakes Associate in Naples, FL
    Former Employee - Sakes Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    The people - sales associates are what makes this company. . There isn't much more that is positive.

    Many companies have better technologies than Saks

    Cons

    Management is dishonest and not very helpful. Too many of the managers on the floor are not interested in anything but themselves

    Advice to Management

    Your stores that are seasonal are just that and nothing can change that! Realize it and either close the door or really compensate your associates. To work 20-30 years for a company and get a $85 paycheck for a week is a crime.


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