Saks Fifth Avenue Employee Reviews | Glassdoor

Saks Fifth Avenue Reviews

Updated February 22, 2017
971 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Marc Metrick
103 Ratings

971 Employee Reviews

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Pros
Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 30 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 23 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (More than a year)

    Pros

    I guess it's a pro but it's very unsupervised you could be gone for hours and they never notice. Most associates are. Their policies are pretty lax I guess but it's mostly due to lazy management so I guess that's not really a positive.

    Cons

    Where do I start; the management is literally a nightmare. They don't want to leave their offices, they will always act put out. They have certain favorites that they help and others they pay no attention to at all. They make up excuses for not promoting people and promote others who have met none of the requirements they set in place. They don't care about the brands, customer service, or their employees they care about $ bottom line that's it. The draw vs commission pay structure is an absolute nightmare unless you sell over 1 million a year you will make nothing. You are free labor there.

    Advice to Management

    Change the pay structure or you'll lose everyone. Invest in people who are trying to build in business. Fire your AGMs and start from scratch. Treat people with common decency and respect


  2. "Sales professional"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    Very professional, luxurious environment, great visuals.

    Cons

    Draw sales system should be eliminated


  3. "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in New York, NY
    Current Employee - Assistant Buyer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good discount. Ability to work with great vendors. Beautiful new offices.

    Cons

    Poor communication from senior management, employees often left in the dark. Executive team claims to want to make Saks "a happy place to work." But fail to implement policies to make the work place happier resulting in a poor work/life balance. The career path is exceptionally long and office politics mandate if you are able to be promoted faster.

    Advice to Management

    Encourage employees to be happier in the workplace by allowing each employee to work from home at their own discretion. Management shouldn't make employees come in on holidays when vendors are closed as you aren't able to accomplish much. Invest in a real holiday party rather than bringing in cheap catered food.


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  5. "Looks good from the outside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good Discounts but still too expensive to afford

    Cons

    bad pay structure and management dont care much about employees

    Advice to Management

    listen to employees, and restructure the pay scheme


  6. Helpful (1)

    "Unattainable, unrealistic goals and measurement standards. Horrid."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Specialist in Naples, FL
    Former Employee - Beauty Specialist in Naples, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Fun co-workers, beautiful merchandise, learn about trends and be the first to see new merchandise,

    Cons

    Antiquated POS system, emailing and clientele system is outdated. Micromanagement, rude entitled customers, rigid scheduling, no stock, constantly running out of stock

    Advice to Management

    Be positive, build up your people, smile. Nasty attitudes and no respect. The worst on boarding for new hires. Goals and expectations are unrealistic.


  7. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time

    Pros

    Nice people, good hours, one of the better retail shops on Union Square

    Cons

    Long hours standing, very loud, and low pay for the work required.


  8. "Saks Toronto"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Clean store good location
    Pusterai is amazing probably the best part of the store
    Discounts are good

    Cons

    If you want to take a sick day the first day you don't get paid
    Lots of favourism
    Pressure to open up credit cards
    Selection is awful
    VIP parking hard to find

    Advice to Management

    Get managers that actually know what they are doing


  9. "Executive Excellence Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue (Less than a year)

    Pros

    Very structured,organized program with helpful workshops.

    Cons

    Given mundane work. Not offered opportunity to create value.

    Advice to Management

    More one on one mentoring


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue part-time (More than a year)

    Pros

    Good discount on beautiful clothes

    Cons

    Difficult to compete with online shoppers

    Advice to Management

    Treat your employees well for retention


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    The wage is decent not to bad.

    Cons

    Saks Fifth Avenue expect you to harass potential clients and clients who have a saks fifth anveune cards.calling them emailing them text messaging them to bagging them to purchase something week after week

    Advice to Management

    No growth opportunity



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