Saks Fifth Avenue Sales Associate Reviews | Glassdoor

Saks Fifth Avenue Sales Associate Reviews

Updated April 5, 2017
254 reviews

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Sales Associate

2.7
Star Star Star Star Star
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Richard Baker
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Employee Reviews

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Pros
  • you get a great discount of between 20-40% (in 93 reviews)

  • Work-life balance is encouraged (in 35 reviews)

Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 30 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Over staffed at times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Saks Fifth Avenue (More than a year)

    Pros

    Lots of flexibility, work autonomously, not a lot of micro managing

    Cons

    Over staffed at times, making it hard to sell. Floors are typically not over merched, like a Nordstrom or Bloomingdales, so being over staffed just looks like people are standing around and doing nothing.


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    Great place to work. Weekends off.

    Cons

    Rules are always changing dally

    Advice to Management

    Be consistent


  3. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue part-time (More than a year)

    Pros

    Good discount on beautiful clothes

    Cons

    Difficult to compete with online shoppers

    Advice to Management

    Treat your employees well for retention


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  5. Helpful (2)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Saks Fifth Avenue full-time (More than 3 years)

    Pros

    Nice people mostly. Upper scale clothing and items.

    Cons

    The draw is only $11hr. Too many sales people. Some are bullies. Some managers have favorites. Some executives are disingenuous and self-absorbed.

    Advice to Management

    Be visible more and be genuine. Don't talk about the sales staff behind their backs. Be encouraging. Treat everyone equally.


  6. "Looks good from the outside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks Fifth Avenue full-time (More than a year)

    Pros

    Good Discounts but still too expensive to afford

    Cons

    bad pay structure and management dont care much about employees

    Advice to Management

    listen to employees, and restructure the pay scheme


  7. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (More than a year)

    Pros

    I guess it's a pro but it's very unsupervised you could be gone for hours and they never notice. Most associates are. Their policies are pretty lax I guess but it's mostly due to lazy management so I guess that's not really a positive.

    Cons

    Where do I start; the management is literally a nightmare. They don't want to leave their offices, they will always act put out. They have certain favorites that they help and others they pay no attention to at all. They make up excuses for not promoting people and promote others who have met none of the requirements they set in place. They don't care about the brands, customer service, or their employees they care about $ bottom line that's it. The draw vs commission pay structure is an absolute nightmare unless you sell over 1 million a year you will make nothing. You are free labor there.

    Advice to Management

    Change the pay structure or you'll lose everyone. Invest in people who are trying to build in business. Fire your AGMs and start from scratch. Treat people with common decency and respect


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    The wage is decent not to bad.

    Cons

    Saks Fifth Avenue expect you to harass potential clients and clients who have a saks fifth anveune cards.calling them emailing them text messaging them to bagging them to purchase something week after week

    Advice to Management

    No growth opportunity


  9. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in New Orleans, LA
    Former Employee - Commissioned Sales Associate in New Orleans, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (More than 8 years)

    Pros

    Working hours are good for retail. some managers are fair minded, coworkers work well together in most departments. Beautiful store with delightful merchandise.

    Cons

    Commission arrears are unfair. Once you get into arrears it is very difficult to work your way out. It's like you are paying the company to work there.


  10. Helpful (4)

    "Has run its course"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (More than 8 years)

    Pros

    Commission based, par for the course salary and benefits.

    Cons

    Benefits have gotten worse, hours have gotten much longer, and there are way too many salespeople to make an impressive salary anymore. HBC has made what was once its own luxury brand into another Lord & Taylor.

    Advice to Management

    None


  11. Helpful (2)

    "My opinion of saks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Luxury Sales Associate in New York, NY
    Former Employee - Luxury Sales Associate in New York, NY

    I worked at Saks Fifth Avenue (More than a year)

    Pros

    Great company and beautiful store.

    Cons

    Need to get rid of the way they pay their employees. Commission vs draw only benefits the company and it causes them to have be revolving door for employees.