Saks Fifth Avenue Reviews in Santa Barbara, CA | Glassdoor

Saks Fifth Avenue Santa Barbara Reviews

6 reviews

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Santa Barbara, CA

2.3
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Richard Baker
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6 Employee Reviews

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Pros
  • you get a great discount of between 20-40% (in 96 reviews)

  • Work-life balance is encouraged (in 36 reviews)

Cons
  • But fail to implement policies to make the work place happier resulting in a poor work/life balance (in 31 reviews)

  • Draw vs commission rule for pay, if you're in arrears you won't get commission till you make enough to pay the company back (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales Ambassador"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Decent commission, good co-workers (despite competitiveness), good managers, worked around my schedule as a full-time student, long breaks

    Cons

    Terrible customers, unrealistic sales expectations (I worked in the Saks Santa Barbara- one of their smallest branches that holds very little "wanted" designers), no time off allowed in November and December, period, poor advertising to draw people into a relatively slow store

    Advice to Management

    Better advertising for sales, make store more available to greater amount of people (a lot of people feel Saks is too high-end for them because it just doesn't have inclusive advertising), don't micro-manage when the store is literally empty


  2. Helpful (3)

    "Not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Santa Barbara, CA
    Former Employee - Business Manager in Santa Barbara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Saks Fifth Avenue (Less than a year)

    Pros

    Employee discount, flexible schedule, friendly team

    Cons

    Horrible management, no career path

  3. Helpful (2)

    "Relatively easy sales job with fun perks & awful management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Gorgeous work environment where playing dress-up is encouraged (what better way to study the merch?) Freedom to sell throughout the store at whatever pace you wish, as long as sales goals are being met, which are very reasonable. Store events are lots of fun.

    Cons

    Catty women stealing clients from each other like sharks, sales girls crying in the bathroom à la Mad Men, drama, gossip, and more drama. If you can tune that out, though, there are some truly great women working here - gems among jerks.

    Advice to Management

    There needs to be more consistency in policy execution, and perhaps some personal coaching beyond the rote computer training software. Saks had the single most impersonal management I've ever experienced; a GM should not live 2+ hours away from their store.


  4. Helpful (1)

    "Expect too much for low wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Pros

    Discount is a great way to boost your closet

    Cons

    Bad Pay and no weekends off

    Advice to Management

    Do your own marketing unless you're willing to up your base pay


  5. Helpful (1)

    "A very SLOW store!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Santa Barbara, CA
    Current Employee - Sales Associate in Santa Barbara, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Saks Fifth Avenue full-time

    Pros

    You are encouraged to create a "book of clients"and "run your own business." You are fairly autonomous and you are able to run your business the way you see fit. Management is easily approachable and will assist you.

    Cons

    It takes a while to be an accepted to the sales team. There is a double standard between the sales staff and the management team. The CEO is under a lot of pressure to perform, and is raising the bar on a daily basis. To succeed you need to open Credit Accounts and do end of the sale Surveys.


  6. "Review for Saks"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA
    Approves of CEO

    Pros

    Great place to see fashion trends that are on the higher end. Possibility to make decent money (for students) if you are an avid seller.

    Cons

    I was extremely shocked at the poor level of communication between management and employee. A simple conflict could have been resolved has management kept their word in that they would deal with it however it was never attended to and resulted in an escalated conflict. It is unfortunate for them that they fail to stand up for their dedicated employees in fear of what terrible employees can do to the company reputation.

    Advice to Management

    Keep your word, if you are going to deal with an issue, do it. Also, communicate between yourselves so that you can all be cohesive in approaching situations.


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