Salesforce Account Executive Reviews | Glassdoor

Salesforce Account Executive Reviews

Updated February 27, 2017
297 reviews

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Account Executive

4.1
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Pros
  • Probably couldn't find a better work-life balance anywhere in the bay (in 177 reviews)

  • This is so powerful on so many levels 1-1-1 model (in 77 reviews)

Cons
  • work life balance is blurred, travel a lot (in 142 reviews)

  • I can't think of any, though cons could be perceived if you aren't comfortable with an extremely fast paced publicly traded organization (in 77 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (35)

    "Hard work, but amazing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The 1-1-1 Model here (google it) and a tangible benefit that results of it is 7 full days of VTO (volunteer time off) to be used responsibly at your discretion. Matching gifts to a non-profit of your choice.

    - Benefits here overall are incredible
    - ESPP is attractive
    - Time off is generous
    - comp package works in your favor- i.e. hard work does in fact = revenue.
    - equipment is all up-to-date and excellent (iPhone as work phone, and MacBook as laptop)
    - Training that consists of bootcamp in San Francisco, and further training at a local hub. Ongoing trailheads and updates also keep you on your toes.
    - Fast-paced environment
    - Great culture
    - Talented professionals
    - Collaborative environment across different segments
    - Brand recognition
    - Smooth employee processes in the background (payroll, time logged, benefit tracking, incentive tracking, employee profile, etc).
    - Continuous acquisitions of companies continues to strengthen our products and offerings.
    - Snacks, events, and happy hours
    - Flexibility and autonomy given to consult with your clients
    - Networking opportunities here are endless

    Cons

    - You can feel "left-behind" here at times, so it's crucial to stay organized to keep up with the pace, especially early on.
    - Work-life balance (self-induced): it's easy to become attached to your work and your accounts, and it trickle over into your personal life after hours, or on weekends.
    - Difficult quota to hit, but that's for a reason. if this were easy I suppose they would let anyone in.

    Can't think of anything else. It's hard to find things wrong with Salesforce, in fact this section took me a lot longer to provide the bullet points above then the pros section.

    Advice to Management

    Keep up the good work! Can't wait to see what's next, and hope to continue growing my career here.


  2. "Sr. Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Minneapolis, MN
    Current Employee - Senior Account Executive in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Amazing culture and everyone is willing to help when needed. The company believes in it's customers first and foremost, and it shows via their employees.

    Cons

    None To Report Right Now


  3. "Good company, needs to grow up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    customer focused, sales focused, great products and great customer success

    Cons

    comp system for large accounts and small accounts is the same. Need better focus on large accounts

    Advice to Management

    don't announce a product until it is ready to sell and has a price.


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  5. "Lost in the shuffle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Great resume builder. Great benefits. Love VTO (volunteer time off)!

    Cons

    Reshuffle territories every year making relationships hard to build. Unattainable quotas. Frequent acquisitions lead to difficulty learning new products


  6. Helpful (2)

    "Growth Can Be Both Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive - Commercial in Chicago, IL
    Current Employee - Senior Account Executive - Commercial in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    - Awesome product(s)
    - Amazing peers
    - Crazy growth
    - Dreamforce!

    Cons

    - Promoting killer salespeople to management doesn't breed the best leadership culture
    - Expecting massive growth YoY is a grind

    Advice to Management

    Don't become Oracle.


  7. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    Great culture, products, management, & benefits. Training is good, they provide best of breed mac products for reps use.

    Cons

    Fast paced, expect to be held to quota every month. They have a lot of systems to learn to be effective at the role but they have great internal support.

    Advice to Management

    Not much to add here. The Mgt is well run, approachable, and helpful.


  8. Helpful (1)

    "6 months in and things just keep getting better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The product works. If you've ever worked somewhere that the product doesn't work and you have that in the back of your mind in every customer meeting, it's incredibly defeating. If vetted properly for use cases and the customer is bought-in from a change management standpoint, your customers will have success and continue growing and adding services.

    There isn't a better name to have on your email signature, now or for the future. The things we get to work on and sell, and the conversations we get to have with our customers, are incredible.

    You can make a ton of money here. The base salaries are excellent and the potential to earn once you've made your number and hit accelerators are great. While it is hard to hit your number, we have the resources and support to go as far you're willing to work toward.

    Cons

    I can't think of any, though cons could be perceived if you aren't comfortable with an extremely fast paced publicly traded organization. That's not an organizational fault, but solely a byproduct of how fast Salesforce is innovating to continue leading the industry and serving our clients.

    Advice to Management

    Keep doing what you're doing. I spent 10 years selling into HR and therefore gained a ton of visibility into how companies treat employees, create culture and the benefits packages they offer. Even with regard to the best companies out there, they still fall short of how Salesforce operates.


  9. Helpful (6)

    "Sexist company that refuses to investigate harassment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Positive Outlook
    Approves of CEO

    I worked at Salesforce (More than 3 years)

    Pros

    They pay well. Looks good on your resume. There are some very brilliant people here.

    There are snacks. The offices are nice.

    Cons

    I was sexually harassed by my direct manager (who later tried to have me written up for inappropriate conduct).

    I was repeatedly harassed by my next manager for years. He would belittle me and chastise me, call me out for doing something wrong even though I was the top seller.

    HR did nothing when I came to them, the head of the department said I "stressed him out" to hear about these problems.

    Advice to Management

    Listen to female employees. If you want women to work up your sales teams do NOT harass them and do NOT promote male chauvinists.


  10. "Sell SaaS Solutions to the Mid-market space"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MM Account Executive in Spokane, WA
    Current Employee - MM Account Executive in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Great pay
    Great benefits
    Very innovative company
    Excellent ability to move within the company
    Community focused

    Cons

    It can be a bit of a grind.


  11. "Account Exec - MM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Best team I've ever worked with! Great people who will push you to be your best!

    Cons

    Work hours - long & stressful

    Advice to Management

    Let people have a flexible work schedule - esp those who have to commute