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Salesforce

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Salesforce Reviews

Updated Dec 6, 2023

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Found 16,801 of over 18K reviews
4.0
76% Recommend to a Friend
Best Places to Work 2023
Salesforce CEO  Marc Benioff
76% Approve of CEO

Found 16,028 of over 18K reviews

4.0
76%
Recommend to a Friend
76%
Approve of CEO
Salesforce CEO  Marc Benioff
Marc Benioff
5,976 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Many might have told about all the great benefits salesforce offers and everything is true :(in 1836 reviews)
  • "Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company(in 1697 reviews)
  • "In company there are great people that work and they also make it pleasant for another to work there.(in 1193 reviews)
  • "Good Work life balance and OOM(in 846 reviews)
  • "fun to work for and the poeple are nice plus pay is good(in 558 reviews)
Cons
  • "Poor management (both middle management and executives)(in 388 reviews)
  • "If you are good with the managers and go out on golf events/drinking you will get good accounts.(in 331 reviews)
  • "Recent layoffs mostly affected very talented folks but majority of them were from San Francisco to cut down the cost.(in 223 reviews)
  • "long hours and fast moving pace so business constantly changing (not necc a bad thing)(in 96 reviews)
  • "Upper management is absolutely bloated with nonessential employees.(in 66 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Salesforce and is not affected by filters.

    1. 5.0
      Dec 6, 2023
      Assistant Account Executive
      Current Employee
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      surrounded by great teams and people

      Cons

      low base pay considering market

      1. 5.0
        Dec 6, 2023
        Business Development Representative (BDR)
        Current Employee, less than 1 year
        Indianapolis, IN
        Recommend
        CEO Approval
        Business Outlook

        Pros

        -Great work culture & work life balance, management enables employees, superior benefits and pay.

        Cons

        -Can be lots of moving parts at any given time.

      2. Join the Salesforce team
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        1. 5.0
          Dec 6, 2023
          Account Executive
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great people, and fantastic resources internally to catapult your sales career.

          Cons

          Not many to this point.

          1. 5.0
            Dec 6, 2023
            Senior Product Designer
            Current Employee
            Palm Bay, FL
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Takes time to integrate you into company from hiring to onboarding great experience.

            Cons

            Salesforce is a big company with a lot of moving parts, infrastructure changes alot so the things you probably loved about them at the start can change quickly.

            1. 5.0
              Dec 5, 2023
              Marketing Director
              Current Employee, more than 1 year
              Miami, FL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Love the culture and the people. Forward thinking and great benefits

              Cons

              Systems are not integrated so that’s a little frustrating

              1. 5.0
                Dec 5, 2023
                Sr. Technical Architect
                Former Employee
                Ohio City, OH
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great company and benefits and support system

                Cons

                Promotions are to get. Management will use any small excuse to deny it.

                1. 5.0
                  Dec 5, 2023
                  Lead Solutions Engineer
                  Current Employee, more than 5 years
                  Lehi, UT
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good people who are smart & talented

                  Cons

                  Good comp, probably not as high as some like Microsoft

                  1. 5.0
                    Dec 5, 2023
                    Prime Named Account Executive
                    Current Employee, more than 1 year
                    Washington, DC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Company values, ESPP and matching 401k, great products to sell, investing in innovation.

                    Cons

                    Onboarding is pretty self-serve. Lots of cooks in the kitchen to review deal terms.

                    1. 5.0
                      Dec 2, 2023
                      Senior Member of Technical Staff
                      Former Employee, more than 3 years
                      Raleigh, NC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great office with views of the city, snacks, coffee, drinks. Fun events throughout the year Great pay

                      Cons

                      A large part of your earnings is paid in RSUs which run out after a few years. RSU refreshes depend on your management chain.

                      1. 5.0
                        Dec 1, 2023
                        Manager Customer Insights
                        Current Employee, more than 3 years
                        Atlanta, GA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Salesforce has been everything it is cracked up to be. I've been part of the Global Brand Marketing group for 3 years now, and it's a phenomenally well-run organization. Leaders are high-character and values-driven, walking the walk. Best in class Creative and Advertising groups internally. Product Marketing organization is strong. Research and insights driven while not being stifled/'paralysis by analysis'. Fast-moving. Beautiful offices.

                        Cons

                        Very, very large company with silos. B2B is not for everyone, Long sales cycles, Travel for major events (e.g Dreamforce), large public company so often 'chasing quarterly earnings' and the rush that comes along with that.

                      Viewing 1 - 10 of 16,028 Reviews
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                      Salesforce Reviews FAQs

                      Salesforce has an overall rating of 4.0 out of 5, based on over 18,471 reviews left anonymously by employees. 76% of employees would recommend working at Salesforce to a friend and 65% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Salesforce employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Salesforce. This rating has decreased by -2% over the last 12 months.

                      76% of Salesforce employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Salesforce 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Salesforce to be career development, culture, benefits and the cons to be workplace, senior leadership, management.

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                      Account Executive

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                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

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                      2 Comments

                      Glassdoor has 18,471 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.