Salesforce Reviews | Glassdoor

Salesforce Reviews

63 reviews

Filter

Filter


Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • You can often struggle with your work/life balance based on the YoY high-growth demands (in 152 reviews)

  • The company is growing very quickly hiring nearly 6000 people this past year (in 28 reviews)

More Pros and Cons

  1. Helpful (4)

    "Think twice"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in San Francisco, CA
    Former Employee - Senior Business Analyst in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits package is excellent. You gain a lot of experience in a short period of time. You gain excellent product knowledge I took the job because I thought it would be a great place to learn.

    Cons

    The politics in play prevent you from doing your job. You are not recognized for performance, and there are limited opportunities for growth. Salesforce overworks and underpays employees in key roles while rewarding employees in roles that are less critical. You are subjected to trial by fire with little or no management support.

    Advice to Management

    Get some managers with experience and that weren't promoted by default. Listen to your employees, don't ignore their concerns. If you are going to take the time to ask your employees what they think, make sure that information counts.
    Hire competant team members; when you bring inexperienced people on to a team that is experienced, you bring everyone down.


  2. "If you're a star, you'll love salesforce"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    great people to work with

    Cons

    growing too fast - mgmt isn't ready for it

    Advice to Management

    let employees make decisions they're capable of making


  3. Helpful (2)

    "Brief synopsis"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Recommends
    Approves of CEO

    Pros

    Top SAAS company in the market.

    Cons

    Growing very fast-changes sometimes happen too quickly

    Advice to Management

    Listen to your employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Best work of your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Success in San Francisco, CA
    Current Employee - Employee Success in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    culture, location, compensation, best in class product

    Cons

    hub centric model and limited telecommuting options

    Advice to Management

    keep doing what you're doing


  6. Helpful (2)

    "Get 3 years experience in one year"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales in Chicago, IL
    Current Employee - Field Sales in Chicago, IL
    Approves of CEO

    Pros

    Salesforce.com does some of the best web-based marketing from the public website, in the industry. The product just plain works and works well. The speed at which we are able to innovate and add new features is astounding. We are now more then, just a CRM company and ready to go to the next level and join the handful of software companies that exceed $1B a year in revenue

    Cons

    The pace of change and new features added into the products causes a heavy burden to stay current, but then that is what attracts a lot of people to this company, the pace of change and making change in the industry. We have grown quickly and some "infrastructure" pieces are a little behind, but we are getting there

    Advice to Management

    Listen to your people in the field who are in front of the customers.


  7. "A great place to work with its own unique culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Detroit, MI
    Current Employee - Sales Engineer in Detroit, MI
    Recommends
    Approves of CEO

    Pros

    Salesforce.com is unrelenting in making sure customers are satisfied. When you are on the front line you can be assured that the company will do whatever it takes to make sure the customer is successful. As a customer facing employee you can feel good about your customers success. Salesforce.com also provides new challenges on a regular basis. The flood of new products and new technologies keeps everyone on their toes.

    Cons

    The pace is very rapid and managing work life balance can be difficult. There is so much to do and yet so little time. At times salesforce.com seems to be heavy in chiefs and not many indians.

    Advice to Management

    Pushing decisions down to the lowest level and holding those people responsible is important.


  8. "Salesforce.com, why go anywhere else"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    One of the two relevant technology companies in the bay area

    Cons

    Pace of business can be a little overwhelming at times

    Advice to Management

    Invest more in selling nonSFA products


  9. Helpful (7)

    "Look before you leap"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member of Technical Staff in San Francisco, CA
    Current Employee - Senior Member of Technical Staff in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As Close to bug free product as it gets in software. Some smart people. HEAVY HEAVY Politics which could be a good thing if you come from that already.

    Oh and good christmas party”

    Cons

    1. Any signed contract whether in sales, technology or consulting is most likely bait and switch.
    Consulting : Promised 90 days ramp up. Given: 30 due to needs. Result: Project failure, bullying by staff over lack of knowledge. Denial: "We give our staff plenty of training to succeed in their jobs". Result: Customers not satisfied with deliverables because new consultants can not succeed with training; attrition.

    Technology: Big red letters on ramp up page. "If you want to take a day off to take care of your kid, thats called PTO". So beware those sorry people who have children. Expect 9pm exits from work most days.

    Sales: Promised territories, good prospects, etc. Reality used car sales. Micro deals that burns you out. They rotate you to a new territory every 6 months so you never get comfortable. Poor client relations skills because Sales Manager or SE manager is always in room watching you. Ive seen better treatment at my Chevy dealer of the reps who atleast are comfortable in their pants. SRs who even show an emotion or personality are singled out from the mindless phone dialers who cold call prospects.

    No vacation. You'll get an email from your manager asking where you are or at best be able to only take 1 weeks vacation.

    Advice to Management

    “Stop burning people out. Be straight forward about objections and seek to understand, cut out the bullying and the "I know better than you do". Seek mutual agreement.”


  10. "Salesforce, a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    The technical challenges are great

    Cons

    Too many folks think they're alpha dogs

    Advice to Management

    na


  11. Helpful (1)

    "Great company, great product, just have to accept some issues because they're not going to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    The product is fantastic, most of the people are great (very bright, very motivated, great teamwork), and Marc continues to provide a great vision for the company.

    Cons

    Sometimes a boys club and the company doesn't enforce the "no-asshole" rule. A few people are more motivated by politics or what's in it for them and aren't willing to step up and do what's right for the company or the team. This is probably true everywhere, but it's disappointing that at sfdc these people end up getting rewarded.

    Advice to Management

    They've heard this before.