Salesforce Senior Director Reviews | Glassdoor

Salesforce Senior Director Reviews

Updated Aug 13, 2019

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Found 50 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
87%
Approve of CEO
  1. Featured Review
    Helpful (65)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director, Product Management in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for less than a year

    Pros

    Please are great and super supportive. When you join the company, everyone is there for you, to help you learn and do the best you can. 6 months in, it's still the same. In addition, the culture of the company is great. Not only are you encouraged to support your colleagues but you're also encouraged to help the community. Volunteering is a big part of the company and trust and customer success are one of out most important...

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    Cons

    I was asked that question when I interviewed candidates for an open position and I had a hard time answering the question. There are the typical large company issues such as many groups to coordinate when working on something, a bit of politics and bureaucracy and a lot of processes.

    Advice to Management

    Keep up the great work!

    Salesforce2018-12-03
  2. "Salesforce is truly a best place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than 10 years

    Pros

    Innovative, fun, great team members and leadership, lots of opportunities for career advancement, flexible schedules, awesome locations and events, corporate values.

    Cons

    Very fast moving and need to keep a quick pace, which can be too much for some people, where others thrive in that type of environment. Employees seem to want to impress leadership rather than challenge or manage up. Leadership are like celebrities and are treated as such.

    Advice to Management

    Learn to manage up, not only down.

    Salesforce2019-07-22
  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director, Product Management in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than 10 years

    Pros

    - Culture that focuses on the customer first and trust - Autonomy in roles - Interesting work

    Cons

    - Re-orgs are common - Sometimes too focused on the next "shiny thing" - Company has grown, so less like a startup than before

    Salesforce2019-07-09
  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time for more than 3 years

    Pros

    Great culture, market leading products

    Cons

    None, excellent company and culture

    Salesforce2019-07-08
  5. Helpful (14)

    "Dysfunctional Ohana"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Salesforce full-time for more than a year

    Pros

    I had a hard time finding any

    Cons

    Very difficult environment to work in. Upper Management is terrible. Bullying type if environment

    Salesforce2019-07-28
  6. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director Engineering in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time for more than 5 years

    Pros

    State of the art tools and technology

    Cons

    They work you to death

    Advice to Management

    Work life balance is difficult burn out is certain

    Salesforce2019-06-13
  7. Helpful (48)

    "Good employer that makes themselves look great through extensive marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Salesforce full-time for more than 5 years

    Pros

    If you are in the right business area, maintaining a good work/life balance is very easy. There are some employees spending as much as 50% of their time on volunteer activity - literally logging more than a thousand hours of volunteer time a year. The support that the company offers its employees in times of need is exceptional, and the care and understanding of middle management is genuine. I care for all of my team...

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    Cons

    Underneath the facade, Salesforce is focused on perception more than reality. VTO isn't volunteer time off at all. It's voluntold time on-top (of existing work load) for most of the company. We have targets for VTO set, but many business units aren't staffed appropriately to actually take the time off. Instead it's just adding work load on top of our existing work load. Also, the company really exemplifies the wealth...

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    Advice to Management

    Focus more on results and less on perception. Eventually the wrong (or right, perhaps?) person will see behind the curtain.

    Salesforce2019-02-16

    Salesforce Response

    March 1, 2019President and Chief People Officer

    Thank you for taking the time to leave this detailed feedback. We believe it's important to gather our leaders together twice a year to align on our business priorities and have tough conversations about things we need to work on as well as recognizing exceptional performance. We ...

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  8. "lively flexible and rewarding work environment"

    StarStarStarStarStar
    Current Employee - Senior Director in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Salesforce full-time for more than 3 years

    Pros

    lively flexible and rewarding work environment

    Cons

    very expensive to live in San Francisco

    Salesforce2019-05-07
  9. Helpful (10)

    "Us Against Them Culture is Unfortunate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than 5 years

    Pros

    Overall the messaging coming to employees is wonderful and makes you feel like Salesforce is a safe place that does good in the world. It’s deeply saddening that the actual experience working in Technology and Products is one of constant battles between the cross-functional groups.

    Cons

    Tension is normal and healthy between different disciplines but here the interactions across PM, UX, and Engineering are aggressive and lack empathy for each other. The focus is on each of the 3 separate orgs - you are on the ‘UX team’, ‘Eng team’, or ‘PM team’ instead of defining culture around the cross- functional team working on a product. This often results in aggressive behavior where each discipline intimidates...

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    Advice to Management

    Offer a way for any employee to point out behavior that does not support the Ohana in a method that feels safe and have the option to get support over the interaction. Hire behavioral coaches that observe interactions in reviews and coach our leadership how to conduct debates and discussions without aggression.

    Salesforce2019-04-12

    Salesforce Response

    April 23, 2019President and Chief People Officer

    The issues you described are concerning and completely counter to the company culture we want to create. We're invested in maintaining a workplace that encourages psychological safety. Can you give us additional feedback on your situation? Please contact our third-party provider Ethicspoint ...

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  10. "Incredible Opportunity to work with Amazing People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director, Product Management in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time for more than 10 years

    Pros

    - Work with intelligent, creative, innovative people - Focus on the wellness of the individual - Cultivation of manager development and learning - Focus on the person over the process - Cross organization communication

    Cons

    - It's hard work - you have to love the challenges that they throw at you - A lot of tribal knowledge how things work

    Advice to Management

    - Focus on breaking down silos between departments - If everything is important, nothing is important - prioritize everything and be okay with what's not first priority - Continue to foster cross department communication and organization alignment

    Salesforce2019-03-25

    Salesforce Response

    April 9, 2019President and Chief People Officer

    We appreciate your thoughtful review. We're happy that you've enjoyed your 10+ years with the company! Thank you for your efforts and for helping us get to where we are today.

Found 50 reviews