Sallie Mae Account Manager Reviews | Glassdoor

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Sallie Mae Account Manager Reviews

Updated May 7, 2016

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3.3
17%
Recommend to a Friend
0%
Approve of CEO
Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
1 Rating
  1. Helpful (1)

    "Be focused. You get paid an hourly rate but also a bonus. I always worked the unlimited ot they offered to hit bonus."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Muncie, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time for more than 3 years

    Pros

    Lots of good perks. Bonuses, unlimited overtime, and the management does a great job keeping everyone motivated.

    Cons

    It can be kind of stressful because I had to work long hours to ensure that I would hit my bonus. I missed out on other things but made a lot of money.

    Advice to Management

    Just really take the time to understand the employees and how stressful the job can actually be. The managers should also know how to do second voices.

    Sallie Mae2015-04-01
  2. "GOOD job, BAD management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Account Manager in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sallie Mae for more than a year

    Pros

    good benefits, great bonuses/incentives, free lunches

    Cons

    micro-management, management shows favoritism, mandatory overtime, stressful enviroment

    Sallie Mae2016-05-08
  3. "Sallie Mae is a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Fishers, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sallie Mae full-time for more than 5 years

    Pros

    They have excellent benefits and everyone there was friendly and helpful.

    Cons

    The work is tedious, not anything exciting.

    Advice to Management

    Continue to support your employees and let them know how appreciated they are.

    Sallie Mae2014-02-18
  4. "great company with generous rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time for more than 3 years

    Pros

    lots of activity while working made it great and challenging atmosphere

    Cons

    as with most collection companies there are those who would try to benefit from your own hard work

    Advice to Management

    listen to your employees

    Sallie Mae2013-09-22
  5. "Overall has been positive, with some things that are difficult."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Newark, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sallie Mae part-time for less than a year

    Pros

    The bonuses are great in my position, and can be quite lucrative, depending on how you do in a month. Also, for full time, there is unlimited overtime. They also give free food a lot.

    Cons

    It's a collection job, it is stressful, and they have mandatory overtime for full time about twice a month. The commission is also based off of a goal you have to meet that can be difficult to reach sometimes.

    Advice to Management

    Less mandatory overtime, it can lower morale and isn't that productive anyway.

    Sallie Mae2013-04-04
Found 5 reviews