Sallie Mae Reviews in Reston, VA | Glassdoor

Sallie Mae Reston Reviews

Updated December 1, 2016
19 reviews

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Reston, VA

3.9
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Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
1 Rating

19 Employee Reviews

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Pros
  • Great people, flexible with vacations, understand work/life balance (in 14 reviews)

  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 19 reviews)

Cons
  • You work for a student loan company but your degrees and certifications are not acknowledged (in 11 reviews)

  • Poor pay, long hours, mandatory overtime (in 9 reviews)

More Pros and Cons

  1. "Sallie Mae is worth checking out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Reston, VA
    Former Employee - Senior Business Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

    Cons

    Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.


  2. "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Reston, VA
    Former Employee - Project Manager in Reston, VA
    Recommends

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    Great people to work with

    Cons

    no flexible work arrangements. Older managers.


  3. Helpful (1)

    "Managing Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sallie Mae full-time

    Pros

    Generally a good work-life balance.
    Collegial atmosphere at the lower levels.
    Compensation is generally competitive.
    There is a real focus on being good corporate citizens.

    Cons

    Things can get political amongst higher level management, which has created strategic challenges.
    Everybody hates to pay their student loans, so there is residual negative feeling toward the company at times.

    Advice to Management

    Given that the government has put limits on the core business (ultimately leading to the Sallie-Navient split) Management has not been very aggressive in pursuing new growth areas.


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  5. "Director of Sales"

    Star Star Star Star Star
    Former Employee - Director of Sales in Reston, VA
    Former Employee - Director of Sales in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 8 years)

    Pros

    There was a lot of flexibility which included home office and most of the time making own work/travel

    Cons

    The company is very political. People are very insecure about their jobs and if you talk to someone higher above you without your direct manager they make it a big problem.


  6. "Challenging work and opportunity to learn and grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Reston, VA
    Current Employee - Programmer Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time (More than 10 years)

    Pros

    Plenty chances to take onsite courses to learn new skills. Professional work culture. Opportunities for advancement. Great benefits from flextime, telecommute options, health care, stock option and stock purchase programs.

    Cons

    Movement of training department from VA to IN decreased the training opportunities for VA employees. Possible because Sallie Mae purchased a company in IN and that company's management became a majority in Sallie Mae management.
    Movement of headquarters from VA to newly acquired office in DE caused a smaller VA office when it led to layoffs. Management of company in DE became a majority in Sallie Mae management. The move was also possibly because VA politicians voted for the Federal Government to service federal loans instead of Sallie Mae. These loans were very profitable for Sallie Mae.

    Advice to Management

    Show a commitment to VA headquarters to improve their morale.


  7. "Great job security and long term prospects."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analyst in Reston, VA
    Former Employee - Technical Analyst in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    More Paid Time Off than the average US firm.
    Loved the steady pace (not too fast, not too slow), but there was the occasional urgency to fix production bugs.

    Cons

    Medical Insurance deductible was a little bit higher.
    Only officer level and up got bonuses.
    New technology investments are slower than the average tech company.
    I got shaken loose from them as we were asked to relocate and our unit would eventually shutdown.

    Advice to Management

    For the 2 years, I had been there, I think the following improvements can be made:
    Be flexible to change policies and procedures and value employees more.
    Add code quality processes and improve employee review processes.
    Don't add new positions to solve a problem. - I felt that Sallie Mae was bloated and fat after making several acquisitions.


  8. "Overall, it WAS a great company to work but it's has changed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Reston, VA
    Former Employee - Vice President in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    If you want to be a part of a well organized traditional company than this a the perfect place for you. The corporate structure is sound and extremely well run.The work environment is fair and there is a good sense of work-life balance.

    Cons

    This is a fairly large organization and with that comes certain levels of bureaucracy. Layoffs and reorganizations are not uncommon. Senior management has is a sense of detachment. There is very little career development. All things considered, these are the traits of a traditional large company.

    Advice to Management

    Concentrate as much on the end customer as you do on your shareholders.


  9. Helpful (1)

    "Well run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Reston, VA
    Former Employee - Analyst in Reston, VA

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    I worked for Sallie Mae for almost four years back when headquarters were located in Reston. At the time, the company offered a very flexible work-life balance, with the option to work from home as needed and casual Fridays. Sallie Mae was a well managed, organized, and structured place to work despite the constant grappling that occurred with the federal government over the student loan business. The best part about going into work everyday were the people. Most people I worked with were incredibly genuine, down to earth, and efficient in their roles. It was never a very stressful environment even though the company went through some rollercoaster rides during my time there.

    Cons

    There is no real performance management that takes place at Sallie Mae and people are given promotions based on popularity. There seemed to be little innovation within the groups I worked for.


  10. "Good Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sallie Mae full-time (More than 3 years)

    Pros

    Nice facilities, lots of lateral movement, good work/life balance

    Cons

    Stagnant, limited upward mobility. Pay.


  11. Helpful (1)

    "Great Work-Life balance, nice colleagues"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    No opinion of CEO

    Pros

    Nice work-life balance, flexible schedule. Nice coworkers to work with, they're willing to help you with company knowledge. Great benefits and time-off.

    Cons

    Management is all over the place. Not a strong leadership and some execution of employee relocation was underestimated. Not much better salary wise compared to other financial companies.

    Advice to Management

    listen more to employees. Incorporate more employee's inputs to management decision. Be more thoughtful about annual raise compared to Executive/Officer's annual raise.


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