Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated May 19, 2017
257 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
23 Ratings

257 Employee Reviews

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Pros
  • Great people, flexible with vacations, understand work/life balance (in 14 reviews)

  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 19 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 9 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Great Leadership, Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 5 years)

    Pros

    Leadership is outstanding
    Company Values are meaningful and sustainable
    Great product backed by strong organization, compliance and management discipline
    The work environment was excellent in every way

    Cons

    More opportunities for growth would make the company even better.


  2. "Collections Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Indianapolis, IN
    Former Employee - Collections Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (Less than a year)

    Pros

    Ability to move up quickly within the company. Can make very good money. Benefits like health, dental, vision, 401K, and more. Great management and great people to work for and with!

    Cons

    Bonuses can be taken from you starting at 10% up to 100%. Their software is not updated and often takes a long time to load causing things to happen, like being late to work.


  3. "DEFAULT PREVENTION"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fisher, IL
    Former Employee - Anonymous Employee in Fisher, IL

    I worked at Sallie Mae full-time (More than 5 years)

    Pros

    Clean environment,cafeteria is amazing,great pay,benefits

    Cons

    Work every other Saturday,commute,management team.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great for Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Perfect if you're young and looking for a company you can grow in, unlimited overtime

    Cons

    management, scheduling, nothing else I can immediately think of


  6. "Sallie Mae Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Newark, DE
    Current Employee - Asset Protection Specialist in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time (More than 5 years)

    Pros

    Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay.

    Cons

    Small organizational ladder in my department.


  7. "Good company until Student Loan Bill ruined it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Fishers, IN
    Former Employee - Marketing Manager in Fishers, IN
    No opinion of CEO

    I worked at Sallie Mae full-time (More than 8 years)

    Pros

    Flexible hours if you aren't in an hourly, call center position.
    Good salary and benefits
    Local office autonomy
    Bonus structure was good

    Cons

    Making decisions based on stockholders and not employees
    Too attached to stock price and not what the best decision was for the business

    Advice to Management

    Do what's right for customers and employees, not just for stockholders and Wall Street analysts. Keep taking care of employees.


  8. "Sallie Mae is worth checking out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Reston, VA
    Former Employee - Senior Business Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

    Cons

    Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.


  9. "Collector"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Collections Agent in West Grove, PA
    Former Employee - Collections Agent in West Grove, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sallie Mae (Less than a year)

    Pros

    Good benefits, we'll run company, nice employees.

    Cons

    Low pay, high pressure job.

    Advice to Management

    Get to know employees better, more socializing.


  10. "Client Service Representative"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Customer Service Representative in Grandview, MO
    Former Employee - Customer Service Representative in Grandview, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Good company regulations and salaries

    Cons

    They closed my department and relocated in another state

    Advice to Management

    If I could have my job back with your company I would retire from there.


  11. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Indianapolis, IN
    Current Employee - Financial Analyst in Indianapolis, IN
    Recommends
    Neutral Outlook

    I have been working at Sallie Mae full-time (More than 3 years)

    Pros

    nice benefits and competitive salary

    Cons

    not enough career advancement options

    Advice to Management

    none


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