Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated February 15, 2017
249 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
18 Ratings

249 Employee Reviews

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Pros
  • Generally a good work-life balance (in 14 reviews)

  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 19 reviews)

Cons
  • You work for a student loan company but your degrees and certifications are not acknowledged (in 11 reviews)

  • Poor pay, long hours, mandatory overtime (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Sallie Mae is worth checking out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Reston, VA
    Former Employee - Senior Business Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

    Cons

    Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.


  2. "Sallie Mae Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Newark, DE
    Current Employee - Asset Protection Specialist in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time (More than 5 years)

    Pros

    Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay.

    Cons

    Small organizational ladder in my department.


  3. "Collections"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae full-time

    Pros

    Bonus driven, overtime, and terrific benefits

    Cons

    Bonus driven, poor management, and awful hours


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time

    Pros

    Good pay, lots of little benefits, a client-centric focus

    Cons

    Management is struggling to find areas of growth

    Advice to Management

    Stick with what you know.


  6. "Head of User Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people
    Clear Process
    Talented developers
    Banking side the strongest

    Cons

    Company split
    Lack of product clarity
    Lac of focus
    Too little to late

    Advice to Management

    Focus on long term goals


  7. "Good company until Student Loan Bill ruined it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Fishers, IN
    Former Employee - Marketing Manager in Fishers, IN
    No opinion of CEO

    I worked at Sallie Mae full-time (More than 8 years)

    Pros

    Flexible hours if you aren't in an hourly, call center position.
    Good salary and benefits
    Local office autonomy
    Bonus structure was good

    Cons

    Making decisions based on stockholders and not employees
    Too attached to stock price and not what the best decision was for the business

    Advice to Management

    Do what's right for customers and employees, not just for stockholders and Wall Street analysts. Keep taking care of employees.


  8. "so far it is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    everyone is great here. team works well together. Great benefits and PTO. Start off is 4 weeks. Very flexible. has a full gym

    Cons

    none yet, but will post if i encounter


  9. "Collector"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Collections Agent in West Grove, PA
    Former Employee - Collections Agent in West Grove, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sallie Mae (Less than a year)

    Pros

    Good benefits, we'll run company, nice employees.

    Cons

    Low pay, high pressure job.

    Advice to Management

    Get to know employees better, more socializing.


  10. "Client Service Representative"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Customer Service Representative in Grandview, MO
    Former Employee - Customer Service Representative in Grandview, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Good company regulations and salaries

    Cons

    They closed my department and relocated in another state

    Advice to Management

    If I could have my job back with your company I would retire from there.


  11. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Indianapolis, IN
    Current Employee - Financial Analyst in Indianapolis, IN
    Recommends
    Neutral Outlook

    I have been working at Sallie Mae full-time (More than 3 years)

    Pros

    nice benefits and competitive salary

    Cons

    not enough career advancement options

    Advice to Management

    none



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