Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated October 31, 2017
84 reviews

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3.0
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Approve of CEO
Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
8 Ratings

84 Employee Reviews

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Pros
  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 20 reviews)

  • Great People always willing to help you grow (in 17 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 10 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. "Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time

    Pros

    Good company to work for

    Cons

    Nothing bad to day about the company


  2. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Newton, MA
    Current Employee - Marketing in Newton, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time (More than 3 years)

    Pros

    Great mission, helping enable education for students. Good benefits.

    Cons

    Has a soul sucking culture.

    Advice to Management

    Actually listen to your employees. This is something you're not doing much of right now.

  3. "DEFAULT PREVENTION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fisher, IL
    Former Employee - Anonymous Employee in Fisher, IL

    I worked at Sallie Mae full-time (More than 5 years)

    Pros

    Clean environment,cafeteria is amazing,great pay,benefits

    Cons

    Work every other Saturday,commute,management team.


  4. "Good Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good Pay as a statistical modeler

    Cons

    bad management in modeling team


  5. "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Collections Agent in West Grove, PA
    Former Employee - Collections Agent in West Grove, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sallie Mae (Less than a year)

    Pros

    Good benefits, we'll run company, nice employees.

    Cons

    Low pay, high pressure job.

    Advice to Management

    Get to know employees better, more socializing.


  6. "Review is based on pre-split from Navient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Recommends

    I worked at Sallie Mae (More than 10 years)

    Pros

    They have good benefits, they pay fairly well and the medical benefits were reasonably priced. I did like the fact that at the time they tiered the cost of medical insurance placed on the employee based on income so that call center people were not paying the same as executives for the same insurance.

    Cons

    Tied too closely to political environment which drives their ability to do their jobs as needed.


  7. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great access to upper level management, and relatively flat hierarchy makes it easy to interact with upper level management, even outside of department.

    Cons

    Limited ability to work independently depending on manager.

  8. "good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Panama City, FL
    Former Employee - Anonymous Employee in Panama City, FL

    Pros

    fulltime, decent pay, great opportunity

    Cons

    temp, seasonal, strict on time


  9. "CSC - Servicing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSC - Servicing Representative in Newark, DE
    Former Employee - CSC - Servicing Representative in Newark, DE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Beautiful, newly renovated building - no expensive spared. Relatively simple job and if you were in the right place at the right time (knew the right people), you could move up/out of the department as well as get promoted. They promote within.

    Cons

    Overly professional. Very stoic and impersonal atmosphere. Despite it being a smaller company, you feel like just another number. Really low company morale...specifically in that department. Very HIGH turn-over rate.

    Advice to Management

    Perk up...you spend more time at Sallie Mae than you do in the real world...so make the experience worth while. No one wants to work somewhere that they literally dread coming to.


  10. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Project / team orientation to getting things done.

    Cons

    Company lacks long term strategic views. Private Student alone not likely to sustain company long term.

    Advice to Management

    Diversify into other Consumer related businesses that are not just Student and Campus related.


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