Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated June 9, 2017
70 reviews

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4.0
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Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
5 Ratings

70 Employee Reviews

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Pros
  • Great people, flexible with vacations, understand work/life balance (in 14 reviews)

  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 19 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 9 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. "Accounting Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Manager in Salt Lake City, UT
    Former Employee - Accounting Manager in Salt Lake City, UT
    Recommends
    Positive Outlook

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    Stable company that is growing

    Cons

    Lack of growth opportunities in smaller offices.

    Advice to Management

    Hire internally more


  2. "Good company until Student Loan Bill ruined it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Fishers, IN
    Former Employee - Marketing Manager in Fishers, IN
    No opinion of CEO

    I worked at Sallie Mae full-time (More than 8 years)

    Pros

    Flexible hours if you aren't in an hourly, call center position.
    Good salary and benefits
    Local office autonomy
    Bonus structure was good

    Cons

    Making decisions based on stockholders and not employees
    Too attached to stock price and not what the best decision was for the business

    Advice to Management

    Do what's right for customers and employees, not just for stockholders and Wall Street analysts. Keep taking care of employees.


  3. "Sallie Mae is worth checking out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Reston, VA
    Former Employee - Senior Business Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

    Cons

    Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.


  4. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Indianapolis, IN
    Current Employee - Financial Analyst in Indianapolis, IN
    Recommends
    Neutral Outlook

    I have been working at Sallie Mae full-time (More than 3 years)

    Pros

    nice benefits and competitive salary

    Cons

    not enough career advancement options

    Advice to Management

    none


  5. Helpful (1)

    "I enjoyed the job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Wilkes-Barre, PA
    Former Employee - Collections Specialist in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sallie Mae full-time (Less than a year)

    Pros

    There is a potential for unlimited overtime, bonus incentives for exceeding goals, the training for the job was tremendous, I liked helping educate people so their credit was not affected long-term.

    Cons

    It was second shift, you felt restricted to your desk, some customers were over the top with their anger


  6. "work experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. The office setting was casual, friendly, relaxed and open concept. The company cares about their employees and shows it with their great benefits.

    Cons

    Slow to move up in certain departments.


  7. "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Reston, VA
    Former Employee - Project Manager in Reston, VA
    Recommends

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    Great people to work with

    Cons

    no flexible work arrangements. Older managers.


  8. "PROS/CONS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Wilmington, DE
    Current Employee - Operations Specialist in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment for entry level banking experience. Management takes care in mentoring young business professionals. Great people to work for.

    Cons

    Competitive Salary, Lack of internal training to keep employees within the company


  9. "Director of Sales"

    Star Star Star Star Star
    Former Employee - Director of Sales in Reston, VA
    Former Employee - Director of Sales in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 8 years)

    Pros

    There was a lot of flexibility which included home office and most of the time making own work/travel

    Cons

    The company is very political. People are very insecure about their jobs and if you talk to someone higher above you without your direct manager they make it a big problem.


  10. Helpful (1)

    "Great People, Good Pay, Slow Moving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    I really liked all the people I worked with and I worked with many different business groups. The culture is very friendly. The pay and benefits were were good with generous time off and good retirement match. This is not the evil company they are sometimes made out to be in the news.

    Cons

    It's a fairly slow-moving organization from a technology standpoint and the business groupings can be a little silo'd, which contributes somewhat to a fiefdom mentality in some places that is ultimately counterproductive. The focus for some groups is a little too short term.

    Advice to Management

    Continue to think about the longer term health of the company in addition to the short term.


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