Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated February 15, 2017
31 reviews

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5.0
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Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
6 Ratings

31 Employee Reviews

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Pros
  • Generally a good work-life balance (in 14 reviews)

  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 19 reviews)

Cons
  • You work for a student loan company but your degrees and certifications are not acknowledged (in 11 reviews)

  • Poor pay, long hours, mandatory overtime (in 9 reviews)

More Pros and Cons

  1. "Sallie Mae Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Newark, DE
    Current Employee - Asset Protection Specialist in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time (More than 5 years)

    Pros

    Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay.

    Cons

    Small organizational ladder in my department.


  2. "so far it is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    everyone is great here. team works well together. Great benefits and PTO. Start off is 4 weeks. Very flexible. has a full gym

    Cons

    none yet, but will post if i encounter


  3. "Client Service Representative"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Customer Service Representative in Grandview, MO
    Former Employee - Customer Service Representative in Grandview, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Good company regulations and salaries

    Cons

    They closed my department and relocated in another state

    Advice to Management

    If I could have my job back with your company I would retire from there.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Unit Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sallie Mae full-time

    Pros

    Great company, supportive management, good owners

    Cons

    Some employees didn't want to work very hard so it was difficult to motivate them at times.


  6. "Vice President - Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President - Technology in Newark, DE
    Former Employee - Vice President - Technology in Newark, DE
    Recommends
    Positive Outlook

    I worked at Sallie Mae full-time (More than 5 years)

    Pros

    Thirst for innovation, balanced with practical execution. Empowerment of team mates.

    Cons

    It's difficult to turn an ocean liner....


  7. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campus Solutions Client Service Representative in Basehor, KS
    Former Employee - Campus Solutions Client Service Representative in Basehor, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    People friendly, fast pace work

    Cons

    Fast pace work, think on feet.

    Advice to Management

    Nothing to add


  8. "Collections Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, DE
    Current Employee - Anonymous Employee in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time

    Pros

    Great environment to work in. Lots of room for overall growth. Growing company with a lot of upside. Very nice building to work in at home office.

    Cons

    It can be overwhelming to work here. There is a very competitive sprit to the work place that is not for everyone. It could be easier to advance in all departments

    Advice to Management

    I think you are doing the best job for a new company. Customers service could be stronger. Good job of being a great supporter of furthering education


  9. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reporting Analyst II in Newark, DE
    Current Employee - Reporting Analyst II in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, flexible with vacations, understand work/life balance.

    Cons

    Moving up is slow, salaries not competitive


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time

    Pros

    Growing extremely fast with ample opportunity for career growth

    Cons

    Concentrates solely on student loan lending operations. Has expanded to commercial banking, although minimally.

    Advice to Management

    Keep up the good work


  11. "Ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Fishers, IN
    Former Employee - Supervisor in Fishers, IN
    Recommends
    Neutral Outlook

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    * Good people
    * Great benefits
    * Lots of potential for promotion
    * Nice facilities
    * Schedule flexibility
    * Cafeteria
    * Exercise Rooms

    Cons

    * Too many facilities spread out over a large area
    * Uncertainty of future due to potential CFPB lawsuit.
    * Higher management too distant in Delaware.

    Advice to Management

    Look to your past to preserve your future. Time to get back to basics. Customer service should be the number one priority.



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