Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated October 14, 2017
264 reviews

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264 Employee Reviews

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Pros
  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 20 reviews)

  • Great People always willing to help you grow (in 17 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 10 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sallie Mae is worth checking out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Reston, VA
    Former Employee - Senior Business Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

    Cons

    Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.


  2. "so far it is great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    everyone is great here. team works well together. Great benefits and PTO. Start off is 4 weeks. Very flexible. has a full gym

    Cons

    none yet, but will post if i encounter

  3. "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Collections Agent in West Grove, PA
    Former Employee - Collections Agent in West Grove, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sallie Mae (Less than a year)

    Pros

    Good benefits, we'll run company, nice employees.

    Cons

    Low pay, high pressure job.

    Advice to Management

    Get to know employees better, more socializing.


  4. "Client Service Representative"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Customer Service Representative in Grandview, MO
    Former Employee - Customer Service Representative in Grandview, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than a year)

    Pros

    Good company regulations and salaries

    Cons

    They closed my department and relocated in another state

    Advice to Management

    If I could have my job back with your company I would retire from there.


  5. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Indianapolis, IN
    Current Employee - Financial Analyst in Indianapolis, IN
    Recommends
    Neutral Outlook

    I have been working at Sallie Mae full-time (More than 3 years)

    Pros

    nice benefits and competitive salary

    Cons

    not enough career advancement options

    Advice to Management

    none


  6. "Unit Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sallie Mae full-time

    Pros

    Great company, supportive management, good owners

    Cons

    Some employees didn't want to work very hard so it was difficult to motivate them at times.


  7. "Busines Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and employees.
    Generous pay.
    Room for advancement if willing to relocate.
    Some have ability to work from home.

    Cons

    Sometimes communication between supervisor and employee can be poor.
    Exposure to other parts of the business could be better.

  8. "Review is based on pre-split from Navient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Recommends

    I worked at Sallie Mae (More than 10 years)

    Pros

    They have good benefits, they pay fairly well and the medical benefits were reasonably priced. I did like the fact that at the time they tiered the cost of medical insurance placed on the employee based on income so that call center people were not paying the same as executives for the same insurance.

    Cons

    Tied too closely to political environment which drives their ability to do their jobs as needed.


  9. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great access to upper level management, and relatively flat hierarchy makes it easy to interact with upper level management, even outside of department.

    Cons

    Limited ability to work independently depending on manager.


  10. "good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Panama City, FL
    Former Employee - Anonymous Employee in Panama City, FL

    Pros

    fulltime, decent pay, great opportunity

    Cons

    temp, seasonal, strict on time


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