Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated June 9, 2017
258 reviews

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258 Employee Reviews

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Pros
  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 19 reviews)

  • There are great people everywhere (in 17 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 9 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. "PROS/CONS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Wilmington, DE
    Current Employee - Operations Specialist in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment for entry level banking experience. Management takes care in mentoring young business professionals. Great people to work for.

    Cons

    Competitive Salary, Lack of internal training to keep employees within the company


  2. "Sallie Mae Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sallie Mae full-time (More than 5 years)

    Pros

    Strong growth opportunities, good access to senior leadership, excellent facilities

    Cons

    Compensation on the low end of competative

  3. "Application Analyst II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Analyst II in Muncie, IN
    Former Employee - Applications Analyst II in Muncie, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sallie Mae (Less than a year)

    Pros

    Complex projects, arious technologies and sound governance

    Cons

    Compensation needs to be reevaluated. There is not room for career growth. This is a very top heavy organization.


  4. Helpful (2)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Sallie Mae full-time

    Pros

    The co workers are friendly

    Cons

    Fickle, feckless upper management, things change every few weeks, Sick days count as PTO


  5. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Lawrence, KS
    Former Employee - Collections Specialist in Lawrence, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Family environment. Clean surroundings and friendly management. I enjoyed all of the people that I worked with. Lots of bonding events like company parties, etc.

    Cons

    Unhappy Customers, Low wages and complicated computer system. Sometimes schedules would change without notice.

    Advice to Management

    continue to care for workers.


  6. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reporting Analyst II in Newark, DE
    Current Employee - Reporting Analyst II in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, flexible with vacations, understand work/life balance.

    Cons

    Moving up is slow, salaries not competitive


  7. "Marketing Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    No opinion of CEO

    Pros

    easy commute from South Shore MA

    Cons

    very clubby, upper mgt. secretive

  8. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 5 years)

    Pros

    Sallie Mae started out as a great place to work with a great mission, making education accessible to all.

    Cons

    The culture changed as the economy soured.

    Advice to Management

    Focus on what you do best and tacking care of your people


  9. "Workstation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Sallie Mae full-time

    Pros

    Standard benefits.
    Standard performance based increase.
    Typical working hours 8am-5pm.

    Cons

    Slow to adapt new technologies.
    Cut lot of technical budgets due to poor business model.

    Advice to Management

    Don't be afraid of innovation.


  10. "trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Sallie Mae full-time

    Pros

    good benefits, great employee support, supportive leadership

    Cons

    high turnover and high standards to maintain as entry level


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