Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated September 11, 2017
262 reviews

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262 Employee Reviews

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Pros
  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 20 reviews)

  • Great People always willing to help you grow (in 17 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 10 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. "Marketing Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    No opinion of CEO

    Pros

    easy commute from South Shore MA

    Cons

    very clubby, upper mgt. secretive


  2. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 5 years)

    Pros

    Sallie Mae started out as a great place to work with a great mission, making education accessible to all.

    Cons

    The culture changed as the economy soured.

    Advice to Management

    Focus on what you do best and tacking care of your people

  3. "Workstation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Sallie Mae full-time

    Pros

    Standard benefits.
    Standard performance based increase.
    Typical working hours 8am-5pm.

    Cons

    Slow to adapt new technologies.
    Cut lot of technical budgets due to poor business model.

    Advice to Management

    Don't be afraid of innovation.


  4. "trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Sallie Mae full-time

    Pros

    good benefits, great employee support, supportive leadership

    Cons

    high turnover and high standards to maintain as entry level


  5. "Sallie Mae"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible schedule, coworkers very intelligent, nice cafeteria

    Cons

    Long hours, too much change in direction, never enough done, very little motivation

    Advice to Management

    Point the company in a direction and stay with it.


  6. "Sallie Mae"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    This was several years ago during the financial crisis, perhaps now things have changed.

    Cons

    low pay, no job security.

    Advice to Management

    Provide higher pay, more growth, develop employees, provide job security.


  7. Helpful (1)

    "Managing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sallie Mae full-time

    Pros

    Generally a good work-life balance.
    Collegial atmosphere at the lower levels.
    Compensation is generally competitive.
    There is a real focus on being good corporate citizens.

    Cons

    Things can get political amongst higher level management, which has created strategic challenges.
    Everybody hates to pay their student loans, so there is residual negative feeling toward the company at times.

    Advice to Management

    Given that the government has put limits on the core business (ultimately leading to the Sallie-Navient split) Management has not been very aggressive in pursuing new growth areas.

  8. "Director of Sales"

    StarStarStarStarStar
    Former Employee - Director of Sales in Reston, VA
    Former Employee - Director of Sales in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 8 years)

    Pros

    There was a lot of flexibility which included home office and most of the time making own work/travel

    Cons

    The company is very political. People are very insecure about their jobs and if you talk to someone higher above you without your direct manager they make it a big problem.


  9. Helpful (1)

    "Great People, Good Pay, Slow Moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    I really liked all the people I worked with and I worked with many different business groups. The culture is very friendly. The pay and benefits were were good with generous time off and good retirement match. This is not the evil company they are sometimes made out to be in the news.

    Cons

    It's a fairly slow-moving organization from a technology standpoint and the business groupings can be a little silo'd, which contributes somewhat to a fiefdom mentality in some places that is ultimately counterproductive. The focus for some groups is a little too short term.

    Advice to Management

    Continue to think about the longer term health of the company in addition to the short term.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time

    Pros

    Growing extremely fast with ample opportunity for career growth

    Cons

    Concentrates solely on student loan lending operations. Has expanded to commercial banking, although minimally.

    Advice to Management

    Keep up the good work


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