Sallie Mae Reviews | Glassdoor

Sallie Mae Reviews

Updated October 14, 2017
264 reviews

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264 Employee Reviews

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Pros
  • Good benefits, easygoing and respectful atmosphere, yearly salary increases, and a lot of holiday pay (in 20 reviews)

  • Great People always willing to help you grow (in 17 reviews)

Cons
  • Poor pay, long hours, mandatory overtime (in 10 reviews)

  • Operations Upper Management doesn't let leaders lead (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great People, Good Pay, Slow Moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 3 years)

    Pros

    I really liked all the people I worked with and I worked with many different business groups. The culture is very friendly. The pay and benefits were were good with generous time off and good retirement match. This is not the evil company they are sometimes made out to be in the news.

    Cons

    It's a fairly slow-moving organization from a technology standpoint and the business groupings can be a little silo'd, which contributes somewhat to a fiefdom mentality in some places that is ultimately counterproductive. The focus for some groups is a little too short term.

    Advice to Management

    Continue to think about the longer term health of the company in addition to the short term.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time

    Pros

    Growing extremely fast with ample opportunity for career growth

    Cons

    Concentrates solely on student loan lending operations. Has expanded to commercial banking, although minimally.

    Advice to Management

    Keep up the good work

  3. "Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Fishers, IN
    Former Employee - Supervisor in Fishers, IN
    Recommends
    Neutral Outlook

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    * Good people
    * Great benefits
    * Lots of potential for promotion
    * Nice facilities
    * Schedule flexibility
    * Cafeteria
    * Exercise Rooms

    Cons

    * Too many facilities spread out over a large area
    * Uncertainty of future due to potential CFPB lawsuit.
    * Higher management too distant in Delaware.

    Advice to Management

    Look to your past to preserve your future. Time to get back to basics. Customer service should be the number one priority.


  4. "crs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Sallie Mae full-time (More than a year)

    Pros

    pay,enviroment, fast paced , only one Saturday per month

    Cons

    environment sometimes can be to much


  5. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It was a place of employment.

    Cons

    Long hours. 20 years no promotion.


  6. "good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae full-time

    Pros

    good pay, good people , location close to lot spots for eating

    Cons

    management is petty and don't support your goals , to much outbound calling

    Advice to Management

    pay employees bonus when they earn it. stop tacking everyone movement and show some trust


  7. "Private Student Loan Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Student Loan Specialist in Newark, DE
    Former Employee - Private Student Loan Specialist in Newark, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sallie Mae (More than a year)

    Pros

    Tight knit with the agent and most supervisors.

    Cons

    Not organized. Lacking communication and structure on the main level of being in sales to provide loans to students and cosigners for college. Upper management was rarely available to have a presence in the department. Morale was very low.

  8. "Must apply yourself"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time

    Pros

    The potential monthly bonuses can be huge.

    Cons

    Sometimes the monthly goals seemed unattainable.


  9. "java developer"

    StarStarStarStarStar
    Former Employee - Software Developer in Newark, DE
    Former Employee - Software Developer in Newark, DE
    Approves of CEO

    I worked at Sallie Mae (More than a year)

    Pros

    good company to work with.

    Cons

    too much work but colleage are very helpful.

    Advice to Management

    very good company


  10. "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Money, was able to get through college, great bonuses and prizes and drawings.

    Cons

    Lots of Overtime, management was not efficient was very much like high school


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