Sally Beauty Reviews | Glassdoor

Sally Beauty Reviews

Updated June 16, 2018
998 reviews

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2.7
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Sally Beauty CEO Chris Brickman
Chris Brickman
232 Ratings

998 Employee Reviews

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Pros
  • "Free products every month and employee discounts" (in 157 reviews)

  • "Free products each month to try plus an excellent employee discount" (in 80 reviews)

Cons
  • "Low pay was the biggest problem I had" (in 81 reviews)

  • "Retail customers, upper management seems unorganized" (in 81 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "💅🏻💋💄🎀💖"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Athol, MA
    Current Employee - Beauty Advisor in Athol, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (Less than a year)

    Pros

    Always lots of things to be done so never boring, great discount, free launch products, great incentives, sick pay and paid vacations and they promote from within .

    Cons

    Drama with all female staff, sometimes other co workers don't pull there own weight and it gets frustrating. Long hours especially when people call out on short notice.


  2. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Carbondale, IL
    Current Employee - Retail Store Manager in Carbondale, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (More than 10 years)

    Pros

    Incentives training knowledgeable helpfulness growth

    Cons

    Advancement pay rate available hours

    Advice to Management

    Don't take long term people for granted that they will always be there and listen to the needs of employees

  3. "Sally's"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty part-time

    Pros

    I was lucky to have really nice and understanding managers who weren't overbearing. The manager and other girls working there were very helpful when i started and were always patient with me. The mangers worked with my school schedule and it wasn't hard to ask for time off. The pay is decent and you get award extra money for selling the Items of the Month (IOM's). I was constantly getting educated on new products and we are able to take some samples home too.

    Cons

    You do have to work a lot of nights and the customers can be a huge handful at times. They have a new policy that requires an email to get a membership with the store and so many elderly people don't have many them and they freak out when we stay we cant continue their membership without an email.


  4. "Fun and Rewarding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Sally Beauty full-time

    Pros

    Fashion Forward, Fast paced, Flexible Schedule, Good benefits for managers, Bonuses, Free samples, employee discount, incentive trips

    Cons

    high sales associate turn over, Compensation, Can be stressful.


  5. "Decent if looking for Part-Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty full-time

    Pros

    A lot of in store training and education
    Vacation Hours
    Good product discounts
    Okay if very very flexible hours and genuinely interested in dedicating much of your energy and time to be a beauty sales associate
    would only recommend for part time

    Cons

    Only worried about what the store needs, not much regard for personal life
    Very little incentive to sell but expect over the top numbers without much positive reinforcement
    not much recognition for work ethic and job performance with customers etc
    Extremely difficult to move up
    Gossip


  6. "Train wreck of a corporation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager
    Former Employee - ASM- Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sally Beauty full-time (More than a year)

    Pros

    1. Discount
    2. You CAN have a little fun if your coworkers are chill

    Cons

    1. Terrible pay! (I only made 8/h as an asm..)
    2. Redundant planogram resets 100 times in a month that are not even worked out on a real 4x8 gondolla to make sure items fit.
    3. USELESS IOM/EMAIL/EPP SALES THAT NO ONES CARES ABOUT, or lose your job.
    4. Over expecting quota and "3 itmes per bag" and keep a high average sale or lose your jobs as well.
    5. EXCEED a ridiculous high quota, or get disciplined.
    6. Customers will NOT ALWAYS listen to the advice and cuss you out later for "messing up their hair" when you don't even touch it.
    7. I could go on

    Advice to Management

    Company wide advice: change your expectation, let gonofbthe stupid KPIs. Compensate and train your employees right. Last but not least, KEEP YOUR EMPLOYEES HAPPY, and you'll have a better company.

    BE MORE GENDER NEUTRAL! Men also work in the company, "girlfriend in the know" is a load of manure.


  7. "Good, need patience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    discount, hours, talks with customers

    Cons

    covering is hard, hard to climb up the career opportunities

  8. "Purchasing Analyst"

    StarStarStarStarStar
    Current Employee - Purchasing Analyst in Denton, TX
    Current Employee - Purchasing Analyst in Denton, TX

    I have been working at Sally Beauty full-time (More than 3 years)

    Pros

    Fun and friendly environment. This company is always upbeat and making sure all employees are happy with their jobs.

    Cons

    Lots of change with merging of Sally and CosmoProf as well as the implementation of a new purchasing system.


  9. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sally Beauty full-time

    Pros

    Great coworkers, flexible hours, decent insurance

    Cons

    Uncertainty if you are going to have a job. Several layoffs in the past two years.

    Advice to Management

    Involve department Directors in the layoff decisions.
    Upper management should Give encouragement to all levels of employees.


  10. "Key holder"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free product, IOM points go to getting gifts

    Cons

    Terrible communication. You will end up doing managements job if you have a bad in store manager

    Advice to Management

    Be responsible


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