Sally Beauty Reviews | Glassdoor

Sally Beauty Reviews

Updated March 24, 2017
734 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Sally Beauty CEO Chris Brickman
Chris Brickman
127 Ratings

734 Employee Reviews

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Pros
  • Free products each month to try plus an excellent employee discount (in 116 reviews)

  • 20% employee discount is a plus (in 56 reviews)

Cons
  • Low pay, I think they should get rid of the scratch's offs (in 63 reviews)

  • Upper management is too gossipy (in 54 reviews)

More Pros and Cons

  1. Featured Review

    "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy friendly ppl and discount

    Cons

    Some customers are really rude


  2. "A good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty part-time (Less than a year)

    Pros

    A joy to help customers look and feel their best.

    Cons

    The pay should be increased.

    Advice to Management

    Be a leader not a boss.


  3. "Always feel up and down about how I feel about my job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sally Beauty part-time (More than a year)

    Pros

    Free items, rules are easy going, we are all super close, and the regulars are really nice.

    Cons

    Management is not good, they lie a lot, item of the month rules can be extreme because they get upset if we do not sell enough of them but we cannot help it, some people are mad at anything, but that happens anywhere.

    Advice to Management

    Do not lie or put your responsibilities on the people who work for you.


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  5. "customer service representative"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Wichita, KS
    Former Employee - Anonymous Employee in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty part-time (Less than a year)

    Pros

    flexible hours, employee discount, enjoyed speaking with customers

    Cons

    low hourly pay, must stand during shift without a break, concern about management reliability

    Advice to Management

    allow employees to attend management meetings and offer advice on areas to improve


  6. Helpful (1)

    "The Biggest, Smallest Company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denton, TX
    Current Employee - Anonymous Employee in Denton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sally Beauty full-time (More than 5 years)

    Pros

    Job Security, decent people to work with.

    Cons

    Company is small minded and doesn't utilize it's employees to their strengths.

    Advice to Management

    Have more of pulse of the business by making employees feel valued through implementation of ideas and solutions put forward by employees. Use employees strengths to stabilize the companies standing.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Hickory, NC
    Current Employee - Store Manager in Hickory, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sally Beauty full-time (More than a year)

    Pros

    Meeting people, discounts, insurance, rewards through Ioms

    Cons

    45 hrs a week, paid bi weekly, if your store doesnt do as expected you do not get a bonus even though you work your tail off to make goals


  8. Helpful (2)

    "Potential & Missed Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sally Beauty full-time (More than 8 years)

    Pros

    Upbeat & friendly atmosphere, great training program, free monthly employee samples, excellent employee discount, easy working environment

    Cons

    Pay scale is completely off base, lack of communication from corporate office, numerous & consistent POS issues, poor execution of new processes, lack of appreciation from upper management, very high turnover rates at the store level & corporate office level

    Advice to Management

    Get in touch with the realities of paying people correctly; turnover wouldn't be so high & the company would have decent / competent employees if you raised the pay, otherwise we end up hiring a person who will settle on the pay. Learn how a restructure works so your field team doesn't have the anxiety of not knowing what is going on; productivity was minimal during the restructure period.


  9. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Sally Beauty full-time

    Pros

    Benefits, health, 401k Dental discount

    Cons

    new president and her approach to tendered employees, Salary

    Advice to Management

    Hirer employees and management at a comparable rate to other retailers . Give them support and you will have retention


  10. "Great Place to start!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Van Nuys, CA
    Former Employee - Cashier in Van Nuys, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sally Beauty part-time (More than a year)

    Pros

    Learning about beauty product and free product testing.

    Cons

    School schedule does not matter and everyone has to work weekends.

    Advice to Management

    Be more flexible; this is a job for young people.


  11. "Tale of two companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sally Beauty full-time (More than 10 years)

    Pros

    Emplyoee discount and free products

    Cons

    Advancement opportunities are down as is job security. New upper management caused many to leave and then many more in the field let go for downsizing. The computer system does not work right and is a daily nuisance



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