Sally Beauty Reviews | Glassdoor

Sally Beauty Reviews

Updated August 11, 2018
1,031 reviews

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2.7
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Sally Beauty CEO Chris Brickman
Chris Brickman
247 Ratings

1,031 Employee Reviews

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Pros
  • "You get a great discount and free products every month" (in 157 reviews)

  • "Free products each month to try plus an excellent employee discount" (in 81 reviews)

Cons
  • "Retail customers, upper management seems unorganized" (in 84 reviews)

  • "Low pay was the biggest problem I had" (in 82 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "💅🏻💋💄🎀💖"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Athol, MA
    Current Employee - Beauty Advisor in Athol, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (Less than a year)

    Pros

    Always lots of things to be done so never boring, great discount, free launch products, great incentives, sick pay and paid vacations and they promote from within .

    Cons

    Drama with all female staff, sometimes other co workers don't pull there own weight and it gets frustrating. Long hours especially when people call out on short notice.


  2. "Technical Support Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Denton, TX
    Former Employee - Anonymous Employee in Denton, TX

    I worked at Sally Beauty part-time (More than a year)

    Pros

    Flexible Schedule and great training

    Cons

    Pay is relatively low for the field

  3. Helpful (1)

    "Decent Job, Good Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sally Beauty part-time

    Pros

    Extensive product education
    Keeps up with trends

    Cons

    Too many new changes
    No clear communication between stores, management, or corporate


  4. "Picker/Packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker/Packer
    Current Employee - Order Picker/Packer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sally Beauty full-time (Less than a year)

    Pros

    Benefits/ Vacation time 401K

    Cons

    Too much mandatory OT. Dirty work environment.No climate control. Poor supervisor and lead management.

    Advice to Management

    Get it together. Pay your employees higher wages .Give incentives and common respects to your workers that get the job done


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Crosby, TX
    Current Employee - Store Manager in Crosby, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (Less than a year)

    Pros

    Free samples, great work environment

    Cons

    Not enough training, technical support is slow to respond, Store system is out of date.

    Advice to Management

    Need a training workbook specificically for managers.


  6. "Time worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty full-time

    Pros

    Not a lot of people go so there’s not really much you can do but just wait for them to come

    Cons

    Real little workers so it’s hard to get a day off of work


  7. Helpful (5)

    "Not the best, not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sally Beauty full-time (Less than a year)

    Pros

    Lots of free product and samples
    Not usually a massive store to keep up with
    Discount on products can stack on certain sales
    You can work here with crazy colored hair

    Cons

    The drama gets insane
    The company is NEVER coordinated
    They will DRAG OUT and avoid giving you raises
    They will hire in new people with less experience for more money
    Little to no benefits
    Usually a tight working schedule since they all seem to struggle to keep staff
    Little to no protection for workers-most dont even have security cameras
    But truly, they dont care about employees at all. There were several emergencies in the 9 months I worked there, and they literally left us in a flooded store.

    Advice to Management

    -Stop trying to cut out Full-Time workers, or making the requirements insane to be one
    -Properly staff stores and make sure DMs are actually reachable.
    -Give your employees benefits and a better attendance policy
    -Stop doing SO MANY drastic changes at once. You dont seem to get that the reality of a lot of your stores is three employees barely functioning running the store because there is NO wiggle room in the schedule. So when we have customers streaming in and you guys have us rebuilding and literally repainting half the dang store, unpacking shipment, AND being these guests best friend, it's an impossible standard. Then coming in and saying 'we're taking away your regular raises in favor of something lesser' is entirely unfair. You took away the raises from every six months, then insultingly raise the hiring minimum to above what my coworkers who were certified cosmetologists make! You dont value your employees and it shows in how the stores function, and the low staffing and high turn over. You have human beings working for you and I think keeping that in mind would go a long way. I watched my manager struggle to contact her DM while the store flooded to the electric sockets at which point we realized no one cared if they got hurt, no one cared at all.

  8. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Wilton, CT
    Former Employee - Beauty Advisor in Wilton, CT
    No opinion of CEO

    I worked at Sally Beauty part-time

    Pros

    - Free Products Monthly
    -Flexible Hours
    -Regular Training

    Cons

    -Part time hours
    -Unreliable management
    -Store location


  9. "Not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sally Beauty part-time (Less than a year)

    Pros

    20% discount off items, some higher discount days

    Cons

    not flexible with hours due to being understaffed
    occasionally catty coworkers
    low pay for work being done

    Advice to Management

    Make more of an effort to hire new workers


  10. "Sales Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good place to work during college:
    *Flexible Hours.

    Cons

    Did not experience any cons.


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