Sally Beauty Reviews | Glassdoor

Sally Beauty Reviews

Updated February 23, 2017
74 reviews

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5.0
Star Star Star Star Star
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Sally Beauty CEO Chris Brickman
Chris Brickman
16 Ratings

74 Employee Reviews

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Pros
  • Free products each month to try plus an excellent employee discount (in 114 reviews)

  • 20% employee discount is a plus (in 54 reviews)

Cons
  • Low pay, I think they should get rid of the scratch's offs (in 61 reviews)

  • Upper management is hard to find and not held accountable (in 52 reviews)

More Pros and Cons

  1. Featured Review

    "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy friendly ppl and discount

    Cons

    Some customers are really rude


  2. "Merchandising Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Intern in Denton, TX
    Former Employee - Merchandising Intern in Denton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty full-time (Less than a year)

    Pros

    Getting to work in a corporate setting. The team teaches you a lot about the buying process, how to place orders, etc. Friendly work environment. Fun products, lots of free samples. The company really seems to care about its employees. The CEO Chris Brickman is very personable, completely opposite from a lot CEOs who are faceless.

    Cons

    Systems are a bit outdated. The company isn't and doesn't want to be a trendsetting company which it has the potential to be. Lack of planning and allocation teams make work for assistant buyers very difficult. They don't appear to have high hire-on rate for interns.

    Advice to Management

    Overall my experience at Sally was great. I would suggest expanding to get a planning and allocation team to take that workload off the assistant buyers.


  3. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty part-time

    Pros

    Good company to work for.

    Cons

    Not a lot of wiggle room in terms of hours.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company headed in a new direction!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Store Manager
    Current Employee - Training Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (More than 10 years)

    Pros

    Great room for advancement, company really cares about their employees well-being, fun and positive environment, new daily challenges.

    Cons

    Work retail hours (nights, weekends)


  6. Helpful (1)

    "Long time, happy worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Mateo, CA
    Current Employee - Sales Associate in San Mateo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Most coworkers and managers are amazing. You have a lot of regulars who come in who are sweet as pie.

    Cons

    There is a high theft ratio at some stores, most stores have drastically different managing styles

    Advice to Management

    some managers lie about their hours worked, and then lie to high management about the associates work.


  7. "good company with good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Jose, CA
    Former Employee - Store Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty full-time

    Pros

    you get free product to sample each month. you get points for selling items of the month later collect rewards you like. 401k, health care for full time worker. lively environment always somenthing to do.

    Cons

    if upper managment is bad its hard for you to get your job done. if short staff work 6 days. pay in not good in the bay area.

    Advice to Management

    be great multi-task person, need to make decisions under pressure, great communication skills, work weekends, 9 hr shifts 45 hrs a week


  8. "Store manager/star trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time

    Pros

    Great company. Great benefits. Free items every month. Great customers. Wonderful DL. Training is awesome.

    Cons

    Poor computers. Printers are old


  9. "Like it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Associate
    Current Employee - Inside Sales Associate
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly Customers, Great staff, and good hours for part time and full time associaties

    Cons

    Long hours on feet, thats bout it

    Advice to Management

    None at this time


  10. "Happily Employed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and benefits

    Cons

    Haven't found any yet


  11. "Sales & Beauty Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Edmond, OK
    Former Employee - Retail Sales Associate in Edmond, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty (Less than a year)

    Pros

    Sally's has a long history of loyal customers. Each customer individually unique in their requests or questions and everyday was an opportunity to help them as well as learn something new! Fun atmosphere! Awesome management! Employee bonuses and rewards were amazing and allowed us as employees to give back! Sally's benefits were very good whether part time or full time! Great Company! Would gladly return to help out part time:)!

    Cons

    Scheduling conflicts. Worked different schedule and wasn't able to see my son as much.

    Advice to Management

    With each new employees, seasoned or veteran employee, I believe each and every persons schedule is important for different life circumstances. My advice is keep employee scheduling as close to circumstances that they were hired. As hard as it is to do...changes happen...but keep up your good work! 5 STARS TO MY STORES!!
    From Edmond, Oklahoma...Excellence in Management!!

    5 stars PLUS to FRANCIS, Manager @ store 2209 as well as PEGGY, Manager store 1918!! Good work:)! Miss you guys!



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