Sally Beauty Reviews | Glassdoor

Sally Beauty Reviews

Updated February 23, 2017
715 reviews

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715 Employee Reviews

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Pros
  • Free products each month to try plus an excellent employee discount (in 114 reviews)

  • 20% employee discount is a plus (in 54 reviews)

Cons
  • Low pay, I think they should get rid of the scratch's offs (in 61 reviews)

  • Upper management is hard to find and not held accountable (in 52 reviews)

More Pros and Cons

  1. "inspires loyalty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sally Beauty full-time (More than 5 years)

    Pros

    Job security
    Great benefits
    Many opportunities to advance

    Cons

    Small staff
    Pay is not comparable to most retail


  2. Helpful (2)

    "Territory Leader"

    Star Star Star Star Star
    Current Employee - TERRITORY LEADER
    Current Employee - TERRITORY LEADER
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sally Beauty full-time (More than 8 years)

    Pros

    Good work environment. Ability to lead.

    Cons

    Company under new leadership


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (More than 3 years)

    Pros

    Great company to work for

    Cons

    Lots of changes due to new presidents and bonuses being taken away . The hourly pay for managers is very low

    Advice to Management

    Hourly pay needs to be increased . other retail companys pay way more keeping their employees happy . alot of us ate single mothers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "I wish I would have known..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sally Beauty full-time

    Pros

    The only upsides I've found are the discount and free products, and aside from management, co-workers for the most part are friendly.

    Cons

    The weekly schedules might as well just be up for decoration because you are routinely asked to work outside of what is posted with zero warning and in the short time I've been here they have asked me to come in on most or all so called off days even when no one was missing. (This does not fit in my life, as I have another side gig) . I have worked retail before and I have encountered way more rude customers than previous places, by a wide margin. In person and on the phone. The moment you finish training, they are already breathing down your neck about sales quotas, when you are still learning about products and how to use them. They pretty much expect you to just know immediately. I received zero training on how to show people how to do a perm or how to do color processes yet am expected to pass quizzes anyways to use a POS. For the amount of things they expect of you, the pay is ridiculous. They expect you to know what a cosmetologist knows without a license but get paid like a high school kid.

    Advice to Management

    Clear communication and honesty are key to a successful, happy workplace just like outside of a workplace. People need to be upfront in the interview process about the damn near constant scheduling changes/on-call status so people can decide whether or not to look elsewhere for employment and as opposed to expecting people to re-arrange their life in the blink of an eye, try actually talking TO them as opposed to AROUND them. You and you only are at fault for poor communication.


  6. "Sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sally Beauty part-time (More than 3 years)

    Pros

    Enjoy working with customers love my Sally rewards cards and other discounts

    Cons

    I've been in this industry for a long time and I have never worked with a more unprofessional manager than this new one.

    Advice to Management

    If u want to change this company watch who u hire do background checks because no way this one was ever a manager anywhere for very long and especially not in customer service


  7. "Indirect / Sales Tax Senior Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sally Beauty full-time

    Pros

    Location

    Cons

    Micromanaged


  8. "Great company headed in a new direction!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Store Manager
    Current Employee - Training Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (More than 10 years)

    Pros

    Great room for advancement, company really cares about their employees well-being, fun and positive environment, new daily challenges.

    Cons

    Work retail hours (nights, weekends)


  9. "Store leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gulfport, MS
    Former Employee - Store Manager in Gulfport, MS
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sally Beauty full-time (More than 5 years)

    Pros

    Always gave free products to staff and customers.
    Great store hours and sold great products.

    Cons

    Small store, large gondolas which made it easy for customers to steal, didnt pay staff well, small, small, very small backroom. Had too many planoguide changes and resets.

    Advice to Management

    Stay positive and


  10. "Typical Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Cashier
    Former Employee - Part Time Cashier
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sally Beauty full-time (More than a year)

    Pros

    The people I work with are great. Feels like family

    Cons

    Pay is not the best. Hours depend on business and sometimes get cut

    Advice to Management

    Find ways to treat your people good.


  11. "Working for Sallys is..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sally Beauty full-time (More than 5 years)

    Pros

    Flexible time. Easy to Manage. Paid Holidays. The job is rinse and repeat.

    Cons

    Non consistent employees. Job is a lot harder to do when you have several millennials working for you and they have no sort of job ethics.

    Advice to Management

    Organization is the key to everything. Time management is extremely important as well. If you can handle those 2 things you will be just fine.



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