Salmat Reviews | Glassdoor

Salmat Reviews

Updated October 4, 2017
102 reviews

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3.2
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Salmat CEO Craig Dower
Craig Dower
19 Ratings

102 Employee Reviews

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Pros
  • Good work life balance and remote working options (in 5 reviews)

  • Great culture and confidently open for resilience, great exposure to new applications and systems (in 5 reviews)

Cons
  • Confusing senior management direction (in 6 reviews)

  • For what Salmat employees deal with on the phone each day, bare minimum wage is just not good enough (in 4 reviews)

More Pros and Cons

  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in North Sydney (Australia)
    Current Employee - Account Manager in North Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Salmat full-time (More than a year)

    Pros

    Easy work
    Great team
    Market Leader in it's field

    Cons

    Business will do whatever it can to reduce commissions paid

    Advice to Management

    Cost cutting will only get you so far


  2. "Sys admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Salmat full-time

    Pros

    Nice culture and people, drinks on Fridays, ping pong. Lot of challenges to keep you busy.

    Cons

    Company not performing well for several years now, unestability.

    Advice to Management

    Invest in retaining the talent.

  3. "Why would a BDM work at Salmat?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development
    Former Employee - Business Development
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Salmat full-time (Less than a year)

    Pros

    Good people still working there but not for long

    Cons

    Rip off salespeople who take all downside risk and capped on upside
    Don't pay expenses owed when you leave
    Culture has turned sour

    Advice to Management

    How about planning for growth rather than cut costs. Just clueless.


  4. "Helpdesk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helpdesk in Melbourne (Australia)
    Former Employee - Helpdesk in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Salmat full-time (More than 3 years)

    Pros

    Casual / No Uniform
    Colourful
    Unsure what else to say

    Cons

    Early - Late hours ... minimal pay

    Advice to Management

    Recognise staff and their past history. If an employee has never had issues, and then issues occur when a new team leader joins the team... properly evaluate if its the staff member or the new team leader!


  5. "Good people nice environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Salmat full-time

    Pros

    flexibility, friendly people nice office

    Cons

    not much it's a pretty nice company to work for

    Advice to Management

    maybe stick with your core business rather than trying to be something you're not


  6. "Lots of room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GEO Analyst in Sydney (Australia)
    Former Employee - GEO Analyst in Sydney (Australia)
    Doesn't Recommend

    I worked at Salmat full-time (More than 5 years)

    Pros

    - Lots of opportunities to move around within the company
    - Multiple office locations

    Cons

    Culture diminished over the years


  7. "Work Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Salmat full-time

    Pros

    Good for students and travellers

    Cons

    Tiring job and not for everyone

  8. Helpful (1)

    "Pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Engagement Manager in North Sydney (Australia)
    Current Employee - Client Engagement Manager in North Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Salmat full-time (More than 5 years)

    Pros

    Good work life balance and remote working options

    Cons

    Lack of short term growth and development opportunities

    Advice to Management

    Communicate more transparently, consistently and effectively.


  9. "Great job good career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Melbourne (Australia)
    Current Employee - Customer Service Agent in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good training
    Positive work environment
    Majority of leadership is friendly
    Nice, new office

    Cons

    Some supervisors and managers are rude
    Leave is often not approved - almost like they expect to have no life outside work
    Rosters sometimes will schedule you outside your availabilities then it's difficult to sort out

    Advice to Management

    Should provide more support to agents and provide clear floorsupport sometimes finding extra information is difficult which makes handling complex customer enquiries very difficult


  10. ".."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales, Marketing and Customer Service in Sydney (Australia)
    Former Employee - Direct Sales, Marketing and Customer Service in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good for a balanced job Career

    Cons

    Have to be a really good sales person if working on commission only


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