SalonCentric Reviews | Glassdoor

SalonCentric Reviews

Updated November 15, 2018
330 reviews

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2.9
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Bertrand Fontaine
113 Ratings

330 Employee Reviews

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Pros
  • "awesome employee discount, free education" (in 41 reviews)

  • "Lot of free products from vendors" (in 33 reviews)

Cons
  • "upper management snuffed out intrinsic motivation" (in 63 reviews)

  • "If you are part time the pay is not at all worth the amount of responsibility you have" (in 21 reviews)

More Pros and Cons

  1. Featured Review

    "Great company and leadership training miss my extended family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Conyers, GA
    Current Employee - Store Manager in Conyers, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SalonCentric full-time (More than 5 years)

    Pros

    Leadership and training from District Leaders Kristi Murphey and store managers Lauren Wertz only to name a few, but there are several that are very helpful, loyal and dedicated employees. great benefits with the company the Leadership Conferences are amazing and very educational for Managers and Beauty Gurus. Being at the conferences for a few days are rewarding and educational does not seem like work at all I looked forward to them every year. The education from there brands that they carry are extensive and make your job easy with knowledge that they provided for the store Leaders and associates. I loved having the educators come to my store to do demos and provide the knowledge we needed to sell there products. My customers at the Conyers location in Georgia were loyal and made my job more rewarding and personable I truly miss my extended family with SalonCentric!!!

    Cons

    There are really no cons to talk about with SalonCentric except that they do not have them in the state of Texas so I could not transfer to stay with company when I moved back home to be closer to my family.

    Advice to Management

    Keep doing a great job enjoyed my time with SalonCentric!


  2. "It's not even work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SalonCentric part-time

    Pros

    Flexible fun lost of education on products and customer service.

    Cons

    Not alot of hours so if you need more than part time it's not for you but it's such a fun place to work.

  3. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SalonCentric part-time

    Pros

    Great discount! Able to try different products.

    Cons

    Difficult to reach goals at times.


  4. "It’s ok for the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SalonCentric part-time

    Pros

    Pay is better than most places like it and there are always contests and ways to get bonuses

    Cons

    You have more responsibility than they tell you about in any interview and the hiring process takes weeks


  5. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SalonCentric part-time (More than a year)

    Pros

    Great coworkers. Great customers. Opportunity for monthly and quarterly bonuses

    Cons

    Crappy pay. Even if you are lisenced you're going to make dirt for money.

    Advice to Management

    Management is great honestly. I have no complaints about my coworkers


  6. "Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in East Hanover, NJ
    Current Employee - Retail Sales Associate in East Hanover, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SalonCentric part-time (Less than a year)

    Pros

    Increased product knowledge and professionalism support very friendly and informative work environment.

    Cons

    Computer system takes time to upload and process transactions.

    Advice to Management

    None.


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SalonCentric part-time

    Pros

    Free product and store hours

    Cons

    Some managers delegate everything

    Advice to Management

    More employees at a time in store to manage customer service and tasks.

  8. "Good customer service multitasking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pt Key Holder in Miami, FL
    Former Employee - Pt Key Holder in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SalonCentric part-time (More than 10 years)

    Pros

    I got The ability to work hard and make my work show

    Cons

    Always do the best job

    Advice to Management

    The important thing is always the Customers


  9. Helpful (1)

    "Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at SalonCentric full-time (More than a year)

    Pros

    The coffee was decent and they had food trucks once a week. Discount of 40% off products.

    Cons

    No worklife balance
    Managers do not care
    Communication is horrendous
    Onboarding is awful
    Managers retaliate and point fingers
    Zero ownership
    Pay is terrible
    Benefits are awful
    HR tells you they offer tuition reimbursement but they don’t.
    Majority of sales workforce are venegeful women
    No accountability for senior management
    Serious ethical issues

    Advice to Management

    Evaluate your leadership and figure out who is hindering your teams. Talk to your analysts, Sr analysts, etc and listen to their concerns. Stop all the negativity and blaming games that are constantly played. Stop the politics that are rampant throughout the company. Stop the hostile work environment. Stop saying surveys are anonymous and then critiquing teams answers instead of fixing the issues.
    Appropriately offer resources to your employees. Encourage employees to share best practices and ideas. Compensate your employees for the work they are doing.
    Create an unbiased HR team that does not work with senior management in order to allow non senior employees to actually have a voice and be able to have results from their complaints/issues.


  10. Helpful (4)

    "NOT a beautiful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Jersey City, NJ
    Current Employee - Store Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SalonCentric full-time (More than a year)

    Pros

    Discounts, discounts and that’s all

    Cons

    Everything in between, from management to upper management.

    Advice to Management

    Salon Centric is a company? Huh... They hire people without experience at high level positions just because they have been at a salon centric store for years as sales associates. Which means when you try to ask a question they will answer with a question, because they just don’t understand. Don’t get offended. They are just not smart. They do not care about their employees, this is a fact. Beautiful place to work, haha! They make managers work alone from open to close for weeks on end just because they are not staffed (no one wants to work for Salon Centric) Nothing matters except acronyms and Blytzing. They will treat you like garbage, training are sub par. A joke. That’s the word.


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