Salvation Army Reviews | Glassdoor

Salvation Army Reviews

Updated August 14, 2017
1,076 reviews

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3.3
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Salvation Army CEO Clive Adams
Clive Adams
318 Ratings

1,076 Employee Reviews

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Pros
  • Great co-workers, helping people, meet interesting people daily (in 71 reviews)

  • Helping others that need the help (in 58 reviews)

Cons
More Pros and Cons

  1. "soup kitchen volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    very nice people there that you serve

    Cons

    none that i can think of

    Advice to Management

    none


  2. "Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Salvation Army part-time

    Pros

    Great play, great people

    Cons

    Not many hours or people covering

  3. "A quality organization comprehensively serving humanity and human need to establish hope and future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Management in Denton, TX
    Former Employee - Case Management in Denton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salvation Army part-time (More than 3 years)

    Pros

    Satisfaction in significant continuous contribution. Opportunity for advancement, promotion, transfer and change in professional position on a national scale. It is an organization in which integrity is essential.

    Cons

    Financial constraints of a nonprofit organization, both in terms of salary and benefits, and in the limitation of meeting overwhelming human need. You do your best. You must balance your significant professional contribution and delivery of services specifically with that of detailed documentation. Essentially, if it wasn't documented, it wasn't done. The job will absolutely require of you personally.

    Advice to Management

    Survey and interview your employees for ideas on improvement of processes and program creation. Find a way to assure confidentiality and job security in doing so freely. Accomplishing this will develop the skill of quality critique and will develop a wealth of I intellectual property and quality.


  4. "High turnover"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army full-time

    Pros

    Good place to stay sober

    Cons

    Competition offers better pay and benefits


  5. "Interesting work embedded with Sal Army"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Salvation Army full-time

    Pros

    Caring people, meaningful work, being part of something bigger

    Cons

    High officer turnover leads to inconsistencies

    Advice to Management

    Implement 360-performance review process so bully managers will be less likely to exist--and so good work can be more easily recognized.


  6. "Not bad, but a lot of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor
    Current Employee - Floor Supervisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Salvation Army full-time (Less than a year)

    Pros

    Employees get a 25% discount, + a $25 store credit for perfect attendance (not all stores do this, but the one I work at offers this). You can get really good deals on awesome electronics, bikes, clothing or furniture if you know what to look for. I bought a really nice computer desk for $15, and the monitor for my desktop for free after all the discounts. The low pay can sometimes balance out if you have a keen eye for good deals. I also bought a watch for $2.50, but after looking online the watch was worth $250.

    Cons

    Long hours and a lot of hard work, especially if you are floor staff. Doing overs and unders, cleaning the fitting room, tending to the jewelry counter and running/sorting racks can be a lot of hard work and the pay isn't always

    Advice to Management

    Processing and Floor staff is overworked most of the time. Processing gets all the attention from the managers and they also get the most help.

    Meanwhile, the floor staff and other departments don't get enough help. After talking with my coworkers and other employees from other stores, processing produces too many racks and their quota is waaaay too high for the staff you have on board for most of the stores, and they can't meet the number. Even if they do meet their quota, the floor staff has to suffer to attempt to run and put away all those racks. On average I'm walking about 50 miles per week (I work full time).

     If you are short on staff, lower the number of processed racks.

    Furthermore, processing more racks doesn't equal more money for the store. It just overcrowds everything and makes the floor unshoppable (which is a turn off to the customers). Making customers happy and giving good deals with well priced items and friendly staff will keep the regulars coming back and will promote new shoppers to return.


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Fairless Hills, PA
    Current Employee - Part Time Sales Associate in Fairless Hills, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salvation Army part-time (More than a year)

    Pros

    I love being apart of their mission they help.so many individuals and families in need right along side of the Red Cross. The higher management team runs a.tight ship very professional and caring. I enjoy all the nice customers that come in to shop at our thrift store. The employees I work with are like family most of them. I am proud to say I work for the Salvation Army.

    Cons

    The hourly wage could be higher. Some of the employees are not teamplayers at all. The night time employees just dont take pride in the store.

    Advice to Management

    Crack down on the slackers and their negative attitudes. Time to fire and hire better more qualified english speaking employees.

  8. "HAAAAA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    its all good.. noting bad to say!

    Cons

    its a great company to work for

    Advice to Management

    All is well... nothing bad to say to management


  9. "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Portland, OR
    Current Employee - Executive Director in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Salvation Army full-time (More than a year)

    Pros

    the job is rewarding and the people are great!

    Cons

    the pay is significantly lower than comparable positions and the work is harder than other comparable positions. Not a lot of support from the top. They give a lot of responsibility to program directors, but do not give any authority. All major decisions are make by leaders who have little to no experience working with at-risk populations. Projects are often micromanaged to the point where nothing gets completed.

    Advice to Management

    trust your directors.


  10. "Historic Treasure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army full-time

    Pros

    Fair salaries
    Working for the good of humanity
    Traditional values
    Great hours
    Clear expectations

    Cons

    Limiting bureaucracy
    Officer leadership can be naive


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