Salvation Army Reviews | Glassdoor

Salvation Army Reviews

Updated April 8, 2017
157 reviews

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Salvation Army CEO Clive Adams
Clive Adams
66 Ratings

157 Employee Reviews

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Pros
  • Amazing at helping people get their lives together (in 65 reviews)

  • Helping others that need the help (in 53 reviews)

Cons
  • There have been instances when the cohabitation of church and non-profit felt uncomfortable (in 39 reviews)

  • no room for growth and employees do not have much of a voice (in 15 reviews)

More Pros and Cons

  1. "Do not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Salvation Army full-time (More than 5 years)

    Pros

    Got some experience with working directly with clients

    Cons

    1) Most of the officers treat you with no respect and talk trash about you if you don't follow what they want.
    2) Officers claim to have training on nonprofit leadership or business administration, but many of them DO NOT, and it shows in the way they make poor budgeting decisions.
    3) Most of the staff members in my area who received promotions were all unqualified professionally and/or academically, yet because they were strong members of the church, they were deemed as qualified to run the nonprofit organization branch of Salvation Army.
    4) A LOT OF NEPOTISM. Many of the officers have their children/in-laws/parents working in administrative/managerial positions at the headquarters, and again, most of them are unqualified to hold these positions.

    Advice to Management

    I have nothing against the church/religious beliefs because they do spread a good message about sincerely helping people, but they need to change their practices of hiring church members who are NOT QUALIFIED. They have so much potential as a non-profit organization, but the amount of unqualified and untrained employees (especially the officers) hinders the Salvation Army from fully achieving their goal of "doing the most good."


  2. "homeless shelter manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Homeless Shelter Manager in Murfreesboro, TN
    Former Employee - Homeless Shelter Manager in Murfreesboro, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Salvation Army full-time (More than a year)

    Pros

    There are no benefits working for the Salvation Army.

    Cons

    Horrible wages. Insane hours and demands.

    Advice to Management

    Management is useless due to the officers are always interfering. The management can't make any calls


  3. "inflexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chittenango, NY
    Former Employee - Sales Associate in Chittenango, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Salvation Army part-time (More than a year)

    Pros

    sales experience based on customer focus

    Cons

    over worked, to much product coming in for the amount of workers on staff


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  5. "Very educational after 3 years behind the the desk working graveyard at the WBC in Seattle ,WA 98134"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager Assistant in Seattle, WA
    Former Employee - Case Manager Assistant in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Salvation Army full-time (More than 3 years)

    Pros

    Co Workers for carrying the message as its meant to be carried without expecting praise from anyone except Our Lord Jesus. The opportunity to meet and help a lot of good folks trying to get by in life and all I had to do was treat them like would want to be treated , It made me feel like I was finally giving back instead of taking ,like the whole thing should work. A real eye opener!

    Cons

    Wishy Washy Behind the Scenes Management,Non Profit Christian My ,No Loyalty for good service,Let you hang to suffer,Rampant Favoritism from first hand observation and experience in my 10 years plus involvement with the outfit. I'm sure the Booths are rolling in there graves. The best officers get reassigned after they get things squared away and then everything gets upended with people (In My Opinion) Questionable Motives to say the least.

    Advice to Management

    You should be ashamed of yourselves and start cleaning house General. Start by asking the real Boss for some guidance instead of allowing how much money coming in guide whatever the agenda you have in the name of Our Lord


  6. Helpful (2)

    "Devil disguised as Christian organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child Care Worker in Saint Petersburg, FL
    Current Employee - Child Care Worker in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Salvation Army full-time (More than 3 years)

    Pros

    You can help people in need. You can make enough money to eat if you also get food stamps. Benefits are currently good but they always take things away.

    Cons

    The Salvation Army is a horrible place to work. Here are some of the reasons why:

    -They discriminate against gays and women.
    -They won't give reasons for any decisions. You are expected to do what you're told to do, period. No logic. No teamwork. No respect.
    -Almost everyone is related and you only move up in the organization if you grew up as a Salvationist. And if you go to their boring church every day.
    -They say they are doing the most good but their actions do not reflect how Christians should treat their clients and staff.
    -They take forever to get any work done.
    -They have dumb rules like most staff can't have work email on their phone.
    -Computer/technology issues taken months to be fixed.
    -They wear creepy uniforms that should have been burned in the 1600s. Women have to wear dresses and weird shoes and keep their hair up.
    -They pay the majority of their employees too low of a wage to be able to support themselves, and definitely too low to have a family.
    -The CEOs aka Area Commanders are husband and wife which is odd. They frequently fight and disagree and tell staff to do conflicting things.
    -When hired they tell you one of the perks is tuition. But that is never included in the budget. They don't help their employees grow and learn.
    -They don't train the majority of their staff. They just let them sink or swim. They also fire people and throw someone in as their replacement.

    DO NOT WORK FOR THE SALVATION ARMY. You will be poor and frustrated and miserable. If you decide to try working for them, be sure to document everything in writing for the entire time you work there to cover yourself. Create a personal email and BCC all emails you get to that so you have a copy. Keep your evaluations too.

    Advice to Management

    Get a MBA and real life and work experience, not just a ministry degree and a fake army that your mommy and daddy raised you in like a drone with no brain. Treat your staff and clients like you would want to be treated. Communicate. Get your job done. Don't take so long. Care. Don't be jerks.


  7. "Warehouse"

    Star Star Star Star Star
    Former Employee - Warehouse in Birmingham, AL
    Former Employee - Warehouse in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Salvation Army full-time

    Pros

    Help the men in the center

    Cons

    Administrator don't trust any employees and treats it as a prison

    Advice to Management

    Look it to your administration officers


  8. "Management Lacks Training and Essential People Skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Suburbn, IL
    Former Employee - Anonymous Employee in South Suburbn, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Salvation Army part-time

    Pros

    Most co-workers are nice and supportive

    Cons

    The culture is NOT one of caring or supportiveness. All levels of management lack basic leadership skills and literally address "performance" issues in public, in front of customers and peers. They do not bother to learn your name until you've been there for a week or two. No formal on the job training whatsoever. 2/3 of the staff is disgruntled and has legitimate concerns with management but will not voice concerns due to fear of repercussions. English is the only language I speak, therefore I could not understand most of the instruction I was provided. Management will only speak english when forced to. I felt compelled to use google translate on my phone in order to understand what was being said. Staff meetings, at my particular location, we conducted in Spanish. No effort was made to convey the points made in the meeting to me in English. I think this may be a labor violation.

    Advice to Management

    All points made above are honest and fair. Human Resources should take this review seriously and investigate the practices of store management on a regular basis.


  9. "Referral Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Referral Management in Anchorage, AK
    Former Employee - Referral Management in Anchorage, AK
    Doesn't Recommend
    Negative Outlook

    I worked at Salvation Army full-time (Less than a year)

    Pros

    Working with patients was a plus. The contractor was a different experience. If your looking for short term jobs it might suit you. The benefits were good. Have great customer skills.

    Cons

    Working with Military was hard takes so long to gain access to the actual computer. By the time you actually gain computer access takes months

    Advice to Management

    Access to getting CAC access earluer


  10. "Housing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Salvation Army (Less than a year)

    Pros

    You get to help some of the homeless individuals.

    Cons

    Low, low pay, mgmt doesn't give a damn about workers.

    Advice to Management

    Fire the ones that are not effective, or that don't give a damn.


  11. "program monitor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Monitor in Kansas City, KS
    Current Employee - Program Monitor in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Salvation Army full-time (More than a year)

    Pros

    a chance to help people.

    Cons

    no raises and no advancement

    Advice to Management

    no comment..... it would not matter.


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