Sam Ash Music Reviews | Glassdoor

Sam Ash Music Reviews

Updated February 19, 2017
91 reviews

Filter

Filter

Full-time Part-time

2.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Richard Ash
45 Ratings

91 Employee Reviews

Sort: Popular Rating Date

Pros
  • Was a great place to start a sales career (in 6 reviews)

  • Great environment to work, great discount on items, great way to meet new people and musicians in general, a musicians "dream" (in 5 reviews)

Cons
  • Very arrogant corporate and upper management staff across company (in 10 reviews)

  • Makes budgeting extremely hard) Base salary is generally minimum wage or not far above it (in 9 reviews)

More Pros and Cons

  1. "Could be great, but difficult to find a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Department Manager
    Current Employee - Senior Department Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam Ash Music full-time (More than 8 years)

    Pros

    Informal atmosphere, friendly coworkers. Working around people who share your passion, and are understanding of a gigging schedule.

    Cons

    Difficult commission schedule. No marketing or advertisement support in smaller markets. Opportunities to advance are rare.

    Advice to Management

    Markets in the MW/SW are different than NY. What works there may not work elsewhere. Give stores freedom to adapt.


  2. Helpful (1)

    "Very Strange Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sam Ash Music part-time (Less than a year)

    Pros

    - Management cares about the employees, will consistently check up on you to see how you're doing.

    - Great place to learn about gear and about how to help others navigate it.

    - Certain co-workers are really great and make the whole thing bearable.

    Cons

    - Some terribly seedy, sharky, dinosaurs still employed at the store, freely using racial slurs/making sexist comments in front of customers.

    - A bit of a car-dealership vibe happening sometimes, where the pressure to up-sell interferes with actually helping someone find what they need reasonably within their budget.

    - Breaking your commission base as a part-timer is a nightmare, and so tweezing a livable wage out of this job is virtually impossible.

    - Immensely outdated POS system.

    Advice to Management

    - GET RID OF GERS. Even Sam Ash veterans have trouble with it, and customers become impatient when it takes 5-6 minutes to ring up a pack of guitar picks.

    - Crack down on the sleaziness - I've seen old employees say some really inappropriate things on the sales-floor to visibly upset customers, and it is situations like that that make really want to quit.

    - Might want to consider a different system for commission wages, as they really are stacked against upward mobility.


  3. "Sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sam Ash Music part-time (Less than a year)

    Pros

    Was a great place to start a sales career. Manager was patient showing me the ropes, and coworkers were generally helpful as well. Great tool set if you're interested in retail or sales

    Cons

    Very territorial. Some of the older employees would try to screw you out of your commission if they saw an opportunity to do so.

    Advice to Management

    Make a program for new hires that incentivizes them to sell with lower bonuses that aren't affected if they share a sale with a more tenured employee.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Take it for what it is..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Sam Ash Music full-time (Less than a year)

    Pros

    This is a great place if you want to be surrounded by musicians and do have a passion for music. The staff I worked with was a tremendous group of individuals who made me feel extremely welcome upon my arrival.

    Cons

    No room for personal growth.
    Compensation is awful.


  6. "There's little to no room for growth, pay was low, commission pay rates were low as well."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Margate, FL
    Former Employee - Sales Associate in Margate, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sam Ash Music full-time (More than 3 years)

    Pros

    Great environment to work, great discount on items, great way to meet new people and musicians in general, a musicians "dream"

    Cons

    No growth, intense sales goals, low pay, commission pay rate determines if you are viable to the company, but they are barebones.

    Advice to Management

    Make it easier to special order, pay more commissions


  7. "Sucked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Sam Ash Music part-time

    Pros

    I enjoyed working around most of my coworkers, and I enjoyed the occasionally local "celebrity" appearance.

    Cons

    Management sucks, and this job is literally a revolving door. Nothing to substancially offer, and generally lacks room for improvement. Always hired, but no one lasted long.

    Advice to Management

    DO BETTER!


  8. Helpful (1)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sam Ash Music full-time (More than 8 years)

    Pros

    Contact with the community of musicians, students, teachers, and parents.

    Cons

    Minimum wage vs commission. Never a good deal.

    Advice to Management

    Abandon "the way it's been done". It's not working anymore.


  9. Helpful (1)

    "Terrible culture, terrible people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cherry Hill, NJ
    Former Employee - Anonymous Employee in Cherry Hill, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sam Ash Music full-time (More than 5 years)

    Pros

    A place to spend the work day that's not digging ditches.

    Cons

    Where to begin? Terrible benefits. Health insurance has $6000 deductible. Terrible sales training. They want the up in your face brand of salesman. Barf. Terrible inventory. Get used to saying "I'm sorry". Get used to management writing you up and threatening your job on the daily. Also get used to customers literally and figuratively pooping on you on the regular.

    Advice to Management

    Tear down the whole thing and start over. Actually don't worry about it because your days in business are probably numbered.


  10. Helpful (1)

    "DSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sam Ash Music full-time (More than 3 years)

    Pros

    Ability to run department in own way (mostly). Had to earn that trust though. Can earn a lot in busy seasons.

    Cons

    Terrible pay in slow seasons, which are more common than busy seasons. Pay at certain locations are not evened out based on traffic. Very arrogant corporate and upper management staff across company. Company doesn't hold an interest in helping employees unless they are the few that kiss up and praise upper management and corporate officals.


  11. Helpful (3)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Disapproves of CEO

    Pros

    Pretty relaxed work environment; towards the last year of my time there, the management team got a lot more employee friendly; If you work in a busy store you'll make a decent commission which can compensate for the minimum wage pay; compared to other music stores the commission is pretty good.

    Cons

    Will only offer you minimum wage pay; As with any sales job, there are your good customers and your bad customers. Depending on the department you'll make between 5 and 15 percent of gross profit in commission so you'll really have to work hard to make any decent money; Management will occasionally be over your shoulder making sure you meet certain metrics (i.e: selling extended service plans, signing up customers for credit card, getting phone numbers and emails from customers, etc.) which can be a pain although they are probably getting a lot of pressure from the management above them so I can't really blame them; Their archaic POS system has a large learning curve that can be a little overwhelming at first.



Showing 91 of 91 reviews
Reset Filters