Sam's Club Reviews in Dallas-Fort Worth, TX | Glassdoor

Sam's Club Dallas Reviews

Updated April 29, 2017
78 reviews

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Dallas-Fort Worth, TX Area

3.2
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Sam's Club President & CEO John Furner
John Furner
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78 Employee Reviews

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Pros
  • Good pay , very good treatment and advancement opertunity's are a pluss (in 145 reviews)

  • Usually good work-life balance, decent pay (in 101 reviews)

Cons
  • Work/Life balance is not great if you are family oriented (in 78 reviews)

  • Not many full time positions available (in 167 reviews)

More Pros and Cons

  1. "Working for Sams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (More than 10 years)

    Pros

    Great team
    Talent pipeline is vast
    Lots of different career opportunities

    Cons

    Losing some of the culture

    Advice to Management

    Consistency


  2. "It's a job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Merchandiser in Dallas, TX
    Current Employee - Overnight Merchandiser in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (More than 3 years)

    Pros

    Drive a forklift, 50¢ night pay bump, work at your pace, listen to music (depends on position), relatively cool people to work with.

    Cons

    Low pay, low raises, keeps everyone payed about the same wether you have been there 3 years or just hired.

    Advice to Management

    Work with your team

  3. "Good Start Up/First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Sam's Club part-time (Less than a year)

    Pros

    flexible hours
    good compensation
    friendly staff
    lots of potential jobs

    Cons

    management is inconsistent


  4. Helpful (2)

    "Seems like we're only a "Team" when you need something"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Sales Associate in Denton, TX
    Current Employee - Sales Associate in Denton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (More than a year)

    Pros

    The people that work there are some of the nicest you'll meet. Associates work hard to pull their weight around the store. Perfect for anyone that likes to stay busy during the day. The pay is above average.

    Cons

    Understaffed most of the time leading to usually only 3 or 4 floor associates for the day. You only get attention if you actively make the store money through renewed memberships, pluses, credits, etc. Appreciation for working hard or doing a good job goes widely unnoticed. It feels like there is almost no trust or respect between associates and management. No set schedule. Schedule can also change without notice. The relationship between associates and management feels almost like its the managers vs the associates. Rules are selectively enforced. Managers aren't all on the same page. Some want to stay and make sure everything is done correctly while some just care about getting out as soon as possible. Problems with efficiency are pointed out to associates but nothing is really done to solve the problem except point it out. The whole work environment feels fairly hostile between management and staff if you are on the sales floor.

    Advice to Management

    Lead by example, the same example across the board. A simple "Good job, keep it up!" or "Thanks for staying late, i really appreciate it." won't hurt anyone. Morale is definitely something that should be considered every now and then and ours could use some attention. These issues can't all be fixed overnight but they are something to consider.


  5. "my time"

    StarStarStarStarStar
    Current Employee - Electronics Sales Associate in Denton, TX
    Current Employee - Electronics Sales Associate in Denton, TX

    I have been working at Sam's Club part-time (More than a year)

    Pros

    good to move up now

    Cons

    can be boring at times

    Advice to Management

    talk to associates more


  6. "Sales Associate- Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale's Associate in Dallas, TX
    Former Employee - Sale's Associate in Dallas, TX
    No opinion of CEO

    I worked at Sam's Club part-time (Less than a year)

    Pros

    Good entry level experience in retail and customer service

    Cons

    Hard to say considering it was only a summer job


  7. "Good first job with room to grow"

    StarStarStarStarStar
    Former Employee - Cashier in Irving, TX
    Former Employee - Cashier in Irving, TX

    I worked at Sam's Club part-time (More than a year)

    Pros

    Diverse staff
    Easy to transfer locations or departments
    Managed very well (generally)

    Cons

    Long shifts
    Always busy
    Front end managers really push the Plus membership on cashiers and no one wants it

    Advice to Management

    Give the plus membership a rest. Many of the members that shop at the store shop there all the time and don't care about the plus membership.

  8. "you're not only a cashier, you're a salesman as well!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Dallas, TX
    Current Employee - Front End Cashier in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    -pay is ok (started 10$ per hr)
    -friendly coworkers
    -15 minute break, 30 minute lunch break but what you get depends on how many hours you work that shift

    Cons

    -managers/cos are crazy when it comes to selling the upgrades and credits. its "SELL SELL SELL" 24/7 because it gets more money in the pocket. so your not only a cashier, your basically a salesman as well
    -a lot of lifting, especially heavy bulk sense they want items to be transferred
    -tend to deal with a lot of rude and impatient customers
    -if you work the closing/night shift, you might be required to stay longer than what your schedule says

    Advice to Management

    don't expect your cashiers to get a lot of upgrades and credits all at once. i know it brings more money for your pockets in March, but it is not possible! if it does happen, please note that your cashier may be doing something wrong like lying to the members or doing the charges without permission.
    PLEASE always keep a cos or manager around the registers. you well know that we always need change, a lot of commands on the register requires cos approval, and he members always need something.


  9. "receiving manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Night Manager in Fort Worth, TX
    Former Employee - Receiving Night Manager in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than 10 years)

    Pros

    good insurance but got very expensive

    Cons

    had cap on salary, forced to change hours with no compromise when corporate changed philosophy, did away with things that made company a good one to work for. ex- profit sharing. no more raises when capped, and Sunday time and a half

    Advice to Management

    remember long term associates that built the company instead of targeting them because of there high wage


  10. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in North Richland Hills, TX
    Current Employee - Sales Floor Associate in North Richland Hills, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    Easy to get hired because everyone quits too often.

    Cons

    I understand why everyone quits, hours fluctuate constantly and some management is very rude.


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