Sam's Club Reviews | Glassdoor

Sam's Club Reviews

Updated July 24, 2017
3,390 reviews

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3.2
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Sam's Club President & CEO John Furner
John Furner
103 Ratings

3,390 Employee Reviews

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Pros
  • Good pay , very good treatment and advancement opertunity's are a pluss (in 145 reviews)

  • Usually good work-life balance, decent pay (in 101 reviews)

Cons
  • Work/Life balance is not great if you are family oriented (in 78 reviews)

  • Not many full time positions available (in 167 reviews)

More Pros and Cons

  1. "Management Doesn't Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Door Greeter in South Jordan, UT
    Current Employee - Door Greeter in South Jordan, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    I've worked as a cake decorator, baker and now a door greeter. So, if you like doing a whole ton of stuff and getting moved around a lot...sign up for Sam's club today! (to get hired, of course) Good pay, co-workers are friendly (for the most part), you get a locker for your stuff and the food isn't have bad (if you have to buy a lunch there).

    Cons

    Ya, good luck getting a good pay check if you're part time. Some weeks, they will work you to DEATH. Other weeks, you're lucky if you hit 20 hours. Management will tell you that they care, when they really don't. I don't really blame them, though. Because, the nature of Sam's club and how it's set up...they don't really have the time for things like making sure the associates feel appreciated. Because, every one of my friends that left that job, left because they didn't feel appreciated enough. OR, they're hours weren't consistent. Seriously? Close today, and open the next day??? The nature of retail, I guess.

    Advice to Management

    Let the workers do what is actually in their job requirements. Stop moving people all over the store. I understand that there's a need and it needs to be met...but that just makes more people quit and more people need to be hired all over again.


  2. "Sam's Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wentzville, MO
    Current Employee - Sales Associate in Wentzville, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (Less than a year)

    Pros

    Members, Pay, Some Managers, Friendships

    Cons

    Some Managers , Other Associates

    Advice to Management

    Talk to your associates reasonably, don't talk down to them.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    No opinion of CEO

    I have been working at Sam's Club part-time (More than 3 years)

    Pros

    good pay and plenty of hours

    Cons

    sometimes long hours and difficult mangers


  4. "Good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Lincoln, NE
    Former Employee - Cashier in Lincoln, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club part-time (More than a year)

    Pros

    Great people, helpful and supportive staff, overall reasonable hours

    Cons

    Selling their membership and credit cards was a hassle, cleaning after store closed can go into the night sometimes


  5. "Overnight merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sam's Club full-time

    Pros

    Reliable work, fairly consistent work.

    Cons

    Limited hours and fairly low pay.

    Advice to Management

    You want better workers, give them reason to stay


  6. "Solid employer, long term associates not treated fairly though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician
    Current Employee - Optician
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (More than 5 years)

    Pros

    Usually fair pay, good local management, fun and responsible coworkers, solid benefits, profit sharing, opportunities to move around the club to different positions

    Cons

    Not great long term employer. Needs work in keeping senior associates with better raises, more perks, etc. It happens too often that someone off the street starts at a higher wage than an associate who's worked at Sam's for many years due to raising starting pay and not everyone else's, etc. Focus too much on customer satisfaction and don't stand enough behind their associates. Profit is obviously their main concern by a mile


  7. "It's an okay place to work, great entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cart Attendant in Maple Grove, MN
    Current Employee - Cart Attendant in Maple Grove, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (More than a year)

    Pros

    Good people, great pay, opportunities to move up in the store, good benefits enjoy the food and good prices including with employee discount

    Cons

    Bad management, horrible work conditions for cart attendants, long closing shifts on sundays, long shifts otherwise pretty decent place to work.

    Advice to Management

    Management should help out cart attendants more often and speak to people better throughout the store

  8. "Overall good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sam's Club part-time

    Pros

    when i first started in 2016 the management was great and schedules were super flexible and pay was also higher than minimum

    Cons

    Schedules became automated and a hassle to plan around

    management became more unforgiving

    Advice to Management

    get rid of that automated scheduling


  9. "Cart Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cart Attendant in Sunrise, FL
    Current Employee - Cart Attendant in Sunrise, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sam's Club part-time

    Pros

    Free membership
    Nice coworkers
    In store Cafe

    Cons

    Busy on certain days
    Can't call out too many days
    Not a lot communication from management

    Sam's Club Response

    Jul 23, 2017 – VP, Associate Experience

    Thank you for taking the time to share your experiences. We are always trying to improve communication. Please email us at assocexp@samsclub.com if you have suggestions!


  10. "General Merchandise Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sam's Club full-time (More than 10 years)

    Pros

    Had great experience for most of my time there.

    Cons

    Hours as managers can be long and drawn out. Missed many events with friends and family of over the last 10+ years.


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