Sam's Club Reviews | Glassdoor

Sam's Club Reviews

Updated August 18, 2017
3,464 reviews

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3.2
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Sam's Club President & CEO John Furner
John Furner
138 Ratings

3,464 Employee Reviews

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Pros
  • Good pay compared to other jobs around (in 149 reviews)

  • Usually good work-life balance, decent pay (in 101 reviews)

Cons
  • Work/Life balance is not great if you are family oriented (in 78 reviews)

  • Not many full time positions available (in 171 reviews)

More Pros and Cons

  1. "Merchandise Asst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant to Buyer in Bentonville, AR
    Former Employee - Assistant to Buyer in Bentonville, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than 8 years)

    Pros

    benefits, good teams to work with

    Cons

    not all of managers are team players, only out to better themselves

    Advice to Management

    manage with integrity, be transparent, tell your team what you are wanting, don't expect them to read your mind


  2. "Cashier and Cafe associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Associate in Las Vegas, NV
    Current Employee - Cafe Associate in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sam's Club part-time (More than a year)

    Pros

    The pay is decent for a first job and you get discounts from the employee discount center.

    Cons

    Right off the bat at the interview they lie to you and tell you you have lots of potential to grow with them which is not true. They told me that I could work my way to full time which is also a lie. A pathetic ploy to get people to slave and work for them while all the managers are paid salaries. Poor schedule planning. You get the schedule 3 weeks in advance. Their policies are complete trash and are not helpful or guiding. They have these things called coachings which is a nice way of saying write up. You get coached for the stupidest stuff like forgetting temps in cafe or being late a couple times. The company says they are there to help you grow and guide you when you need it which could not be any further from the truth.

    Advice to Management

    Listen to your employees and start holding managers accountable for the things they do wrong. And (Corporate )stop being so stingy with your money by not letting anyone have full time. People have families to raise and feed.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sam's Club full-time

    Pros

    Lots of hours if you do your job well

    Cons

    Less work hours if your upgrades are down. Sometimes the cos's don't give you your breaks


  4. "Front End Cashier, Jewelry Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Sam's Club part-time

    Pros

    Friendly, fast paced, excellent training,

    Cons

    Changes in immediate supervisor may change your work schedule drastically and some are unwilling to grant a change if not convenient to them even if just a few hours on one particular day for religious meetings.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than a year)

    Pros

    Flexible, you get a membership

    Cons

    Getting members to upgrade /sales


  6. "Warning: Do not work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sam's Club part-time

    Pros

    Free membership and plenty of parking

    Cons

    Horrible hours and shifts. Pay is terrible! The manager and supervisors, leads all have attitudes no people skills and treat employees like crap! Half the employees work like dogs the others are worthless and are lazy...typical at large corporations.

    Advice to Management

    Upper management should interview and review the store's managers and supervisors for an attitude check. They have no interpersonal or leadership skills whatsoever.


  7. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Sam's Club (More than a year)

    Pros

    Overall great company for young adults
    Offers plenty of hours and the pay is decent
    The hiring process is easy. Just come in, answer the basic interview questions, then go to take your drug test. If you pass the drug test, then you're hired (my experience).

    Cons

    You have to work very hard
    Little breaks available
    Sometimes having to work in areas that is not in your job description when staff is short or it's a busy day

  8. "Overnight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sam's Club part-time

    Pros

    You have job security cause nobody stays in overnights.

    Cons

    Underappreciated, overworked, and a lot more I'll hold back from commenting on.

    Advice to Management

    Let your managers due their jobs and stop micromanaging something you have no idea what's going on.


  9. "Bad Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club (More than 3 years)

    Pros

    Interacting with members nice coworkers

    Cons

    Bad management, not truly concerned with members and service only with personal agenda

    Advice to Management

    Care more for your associates


  10. "Don't work here"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy to get a job

    Cons

    Management does not know what it is doing


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