Sam's Club Reviews | Glassdoor

Sam's Club Reviews

Updated May 25, 2017
3,258 reviews

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Full-time Part-time

3,258 Employee Reviews

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Pros
  • Good pay , very good treatment and advancement opertunity's are a pluss (in 141 reviews)

  • Usually good work-life balance, decent pay (in 94 reviews)

Cons
  • Work/Life balance is not great if you are family oriented (in 76 reviews)

  • Not many full time positions available (in 162 reviews)

More Pros and Cons

  1. "Okay Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Duluth, GA
    Former Employee - Cashier in Duluth, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sam's Club part-time (More than a year)

    Pros

    The pay is good, great place to advance if you work hard. Full timers get benefits within six months. Also yearly bonuses and raises.

    Cons

    Transferring Items from one basket to another can get overwhelming over time. Wish that part timers can get benefits like Costco members can. Wish they had cashier helpers. So lines can move faster

    Advice to Management

    Listen to your crew. Don't treat them like a number


  2. "Overnight Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Assistant Manager in Evans, CO
    Current Employee - Overnight Assistant Manager in Evans, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sam's Club full-time (More than 5 years)

    Pros

    Started as a part time hourly associate and I have been promoted to salary

    Cons

    It's the same as any other job


  3. Helpful (1)

    "Meat Cutter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meat Cutter in Kansas City, MO
    Current Employee - Meat Cutter in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (More than a year)

    Pros

    Relative scheduling flexibility. Team leads are usually good.

    Cons

    No weekends off. Very little upward wage movement outside of management

    Advice to Management

    Cut back on the micromanagement and focus on revenue.


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  5. "Overall not horrible but definitely not a place where you would want to stay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Order Specialist in Mooresville, NC
    Current Employee - Member Order Specialist in Mooresville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (More than a year)

    Pros

    Very happy with what benefits that were received. Matching 401k and reasonable health benefits. Most members make the experience a happy one.

    Cons

    Absolutely zero communication between leads and management. Feels as though there is no room for advancement. Management shows major favoritism towards certain associates over others.

    Advice to Management

    Talk with your associates to see how they are currently feeling about the current positions.or see what's hanging heavy on their minds. Your associates are your greatest assets, why pay them unfairly?


  6. "Good opportunity to gain experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Associate in San Juan, PR
    Current Employee - Member Service Associate in San Juan, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sam's Club part-time (More than a year)

    Pros

    Good company culture, good working conditions, solid company, free yearly club membership.

    Cons

    Work under pressure, pay should be better (starting at $9.80 per hour, and a yearly raise of only .25¢, or .50¢ if you have a Perfect Year Evaluation)

    Advice to Management

    Team Leaders and Managers must have experience or school preparation in order to qualify for the position. They must also be trained to motivate employees to reach individual and collective goals, and not pressure employees, or threaten personnel with disciplinary actions if goals are not reached.


  7. "Cahier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in North Atlanta, GA
    Former Employee - Cashier in North Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Sam's Club part-time (More than a year)

    Pros

    Job was really great even though not exceptionally challenging. Major company that you could make a career with if you are willing to be patient. Employs lots of people who may not have advance educations and gives them a chance at a decent career.

    Cons

    When they asked me to literally chase people down in the store to try to push the Sam's credit card and membership upgrades I was so uncomfortable and embarrassed that I could not continue.

    Advice to Management

    Please stop asking cashiers to be pitchman for credit cards and memberships.


  8. "Part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Novi, MI
    Current Employee - Optician in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sam's Club part-time

    Pros

    Very friendly environment great customer service

    Cons

    Floor mates could be better

    Advice to Management

    No


  9. "It's a great start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Castle Rock, CO
    Current Employee - Associate in Castle Rock, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Wonderful people to work with in an exclusive members only experience. It's refreshing to find members who actually enjoy coming to the store and remember your name.

    Cons

    Low pay and limited hours make this a job that cannot support a family on its own. Its a great start for a high school graduate but with limited possibility to advance.


  10. "It's Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Cashier in Lufkin, TX
    Current Employee - Member Service Cashier in Lufkin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Sam's Club part-time (More than a year)

    Pros

    Fun people to work with, Good company, Safety meals are rewarded, you get to challenge others for prizes and you get safety bucks if a manager catches you cleaning.

    Cons

    Constantly push you to get plus upgrades, Management have their favorites, they never have enough people scheduled, they only move you based on your performance as a cashier but in reality the more upgrades you get you'll stay on a register. Part time hours suck!

    Advice to Management

    Treat everyone the same!


  11. "Sam's Club"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meat Processor in Billings, MT
    Current Employee - Meat Processor in Billings, MT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (Less than a year)

    Pros

    Discounts on fruit and Produce

    Cons

    No training, it's hard to blame the employee when they have not been properly trained

    Advice to Management

    Provide training to you staff.

    Sam's Club Response

    May 21, 2017 – VP, Associate Experience

    Thank you for the feedback. We are working on this!


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