Sam's Club Reviews | Glassdoor

Sam's Club Reviews

Updated January 15, 2018
3,854 reviews

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3,854 Employee Reviews

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Pros
  • Good pay nice people nice hours at the begin good boss all around good experience (in 187 reviews)

  • Decent pay for an entry level job (in 113 reviews)

Cons
  • No work life balance for any associates (in 84 reviews)

  • Not many full time positions available (in 186 reviews)

More Pros and Cons

  1. "Membership Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Services in Grand Rapids, MI
    Former Employee - Membership Services in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club full-time

    Pros

    Nice employees, decent benefits, lenient with breaks

    Cons

    Lot of arse kissing, some members can be very difficult, they expect a lot

    Advice to Management

    focus on moving forward with ideas, not sticking with old things


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Jacksonville, FL
    Current Employee - Cashier in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sam's Club part-time (More than a year)

    Pros

    helping others
    making member happy
    keep busy
    flexible

    Cons

    part time
    slow at time
    missing materials
    coworks call out
    short on co-workers to show up to work

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Depot Cashier in Houston, TX
    Former Employee - Office Depot Cashier in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sam's Club part-time (Less than a year)

    Pros

    Learn to push sales, Learn new skills, Maintain customer service, Friendly, Fast pace

    Cons

    Stress, Takes up time, Not enough energy, Lack of updated technology,

    Advice to Management

    Hire more people, Schedule longer hours, Promote opportunities to move higher in company


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Sam's Club part-time (More than 3 years)

    Pros

    Retail works with everyone to get the hours you need and able to work

    Cons

    Working with disgruntled members and being able to handle difficult discions


  5. "Members service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Texas in Dallas, TX
    Current Employee - Texas in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sam's Club part-time (More than 5 years)

    Pros

    You work with outgoing people

    Cons

    You have to close at least twice a week and you work weekends and part-time only


  6. "Great Job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Denton, TX
    Former Employee - Sales Associate/Cashier in Denton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sam's Club (More than a year)

    Pros

    Worked with my school schedule.

    Cons

    There weren't any cons. Very pleased while working at Sam's Club.

    Advice to Management

    Keep up the good work.


  7. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are no pros it is a job you will care with

    Cons

    The lack of respect for workers

  8. "Member Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sam's Club part-time

    Pros

    free membership (or discounted for plus membership)

    Cons

    Supervisors and upper management acted with a Neapolitan complex, and Worked to near full time and workers stretched too thin and asked to do more than job title describes


  9. "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Baker in Las Vegas, NV
    Current Employee - Baker in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sam's Club full-time (More than 10 years)

    Pros

    Stability and I can transfer to pretty much anywhere and good benefits...also we sometimes get a bonus at the end of the year

    Cons

    Management is bad and they only give .2% raises. They have no understanding to work and family balance...it’s hard to get time off during the holidays

    Advice to Management

    Treat your employees well and they will do the same for you


  10. "Sams used to be great about 5 years ago..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in San Antonio, TX
    Current Employee - Certified Pharmacy Technician in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sam's Club full-time (More than 10 years)

    Pros

    -Great Hours in specialized departments (Pharmacy, Optical, Tire Department)
    -Decent Paid Time Off
    -Free basic membership to shop there
    -95% of co-Workers are really nice

    Cons

    -Too much pressure to upgrade members to their "Plus" membership
    -Management is usually hands-off instead of helping out
    -Very high deductible insurance
    -Yearly raise for hourly associates is really horrible! 1% pay increase whether you did an amazing job or if you did nothing all year
    -Unrealistic expectations

    Advice to Management

    -Don't lay off thousands of people unexpectedly
    -Treat your employees better
    -Pay the hard working employees what they deserve


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